Customer reviews from whirlpool.com
Whirlpool - 4.6 Cu. Ft. Top Load Impeller Washer with Built-in Faucet - White
Average customer rating
4.1 out of 5
4.1
(431 Reviews)
Open Ratings Snapshot
Rating breakdown 431 reviews
5 Stars
226
4 Stars
105
3 Stars
58
2 Stars
16
1 Star
26
74%of customers recommend this product. 
(
149 out of 200
)
Best Buy Privacy Policy
Customer Reviews for Whirlpool - 4.6 Cu. Ft. Top Load Impeller Washer with Built-in Faucet - White
Customer Rating
1 out of 5
1
No manual.
on February 7, 2026
Posted by: Manual1
[This review was collected as part of a promotion.] It does not come with a manual explaining it's features.
Response from whirlpool.comBy Branded TeamConsumer CareFebruary 10, 2026
Hello,
Thank you for your review. We regret to hear that your Washer is not living up to your standards.
For your convenience, we have included a link for the Quick Start Guide, and Owner's Manual:
https://www.whirlpool.com/content/dam/global/documents/202408/quick-start-guide-w11646249-revD.pdf
https://www.whirlpool.com/content/dam/global/documents/202306/owners-manual-w11354658-revB.pdf
If you have any questions or concerns with your Washer, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 914642.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Whirlpool Washer is Super Nice
on February 9, 2026
Posted by: Ellen from NH
from Enfield NH
[This review was collected as part of a promotion.] I love the washer - easy to use and I can stop it at any point, unlike my prior washer. The deep fill option is very nice as I have an artesian well with ample water supply, snd like being able to have lots of water to get the clothes clean, especially if super dirty. The only feature I miss is my prior washer told me how much time was left as it went through it's cycle - a nice to have but something I can live without. The built in faucet will no doubt be handy to have and is easy to use.
For bulky items like sheets or blankets I do have to sometimes manually move things around to balance the load or it doesn't spin them dry because of being out of balanced, but easily fixed.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
A new washer !
on February 10, 2026
Posted by: washer
from Akron Ohio
[This review was collected as part of a promotion.] I am still learning the washers' capabilities but so far I am very satisfied
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
Check all the specs!
on February 11, 2026
Posted by: OhioMikeE
from Cincinnati, Ohio
It is pretty loud when it’s running. There is no place to add detergent so be aware you’ll have to pour the detergent in before adding clothes or on top of your clothes. There is also no timer to show you how much longer a cycle will take. We bought this because of the size of our laundry room. If we weren’t limited by the sizing, we would have gone with something else.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
on February 15, 2026
Posted by: slw55
from Erie, PA 16505
[This review was collected as part of a promotion.] I have done a few loads of clothing and thought the washer did a good job. Then I washed a 3x4 floor rug 2 days ago. After the cycle was done the rug was still sopping with water so I put it on the "Drain & Spin" option expecting it to spin again removing more of the water. It began a whole rinse cycle adding more water before spinning. That was 2 days ago and the rug is still laying in the washer sopping wet and too heavy to put in the dryer. Is there a way to have it run just a spin cycle without adding the water?
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
I like the simple features without computer!
on February 16, 2026
Posted by: Rita
from Massachusetts
[This review was collected as part of a promotion.] So far, I’m very happy with my new washer! I recommend it to anyone.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Impeller washer
on February 16, 2026
Posted by: Rock123
from Halifax Nova Scotia
[This review was collected as part of a promotion.] Nice machine.I do like the impeller wash.Easier for towels and bed sheets.very roomy.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Washer Review
on February 17, 2026
Posted by: Bas7!
[This review was collected as part of a promotion.] Very pleased with the washer. The features are very useful.
Written by a customer while visiting whirlpool.com
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