Customer reviews from whirlpool.com
Whirlpool - 4.6 Cu. Ft. Top Load Impeller Washer with Built-in Faucet - White
Average customer rating
4.1
(412 Reviews)
Rating breakdown 412 reviews
5 Stars
218
4 Stars
98
3 Stars
55
2 Stars
15
1 Star
26
74%of customers recommend this product.
(
136 out of
184)
Customer Reviews for Whirlpool - 4.6 Cu. Ft. Top Load Impeller Washer with Built-in Faucet - White
Customer Rating
5
easy to OPERATE
on January 26, 2026
Posted by: BABY
from 274 unit 4, waterdown drive
[This review was collected as part of a promotion.] love it , bought it 12-21-2025. hope it last FOREVER!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good machine, poor documentation.
on January 27, 2026
Posted by: JimW
from Orange County, CA
[This review was collected as part of a promotion.] A very capable washer, we love it and don't understand complaints from others about noise, etc. The only bone we have to pick is that the documentation for this machine is woefully inadequate. The so-called User Manual is virtually worthless. There is no guide as to what the various console controls actually do, let alone tips on how to choose the right operating options, or what to do when, say, the load doesn't balance. Oh, sure, there are videos one can watch, and tips from other users on YouTube and similar platforms, but those are merely "dumbed-down" and sketchy guides, not formal instructions, plus they require a phone, tablet or other viewing device that may not be handy. There is no substitute for a printed and illustrated manual, which is a modest one-time expense for the manufacturer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good product.
on January 27, 2026
Posted by: Mike
[This review was collected as part of a promotion.] So far, the washer has performed just as it should. My clothes are as clean as they were with my old washer.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Gets Clothes Clean...But There Are Limutations
on January 29, 2026
Posted by: IcebergDeeva
[This review was collected as part of a promotion.] I purchased this washer last week. It was a replacement for a worn out washer that had served us very well. The washer gets the clothes very clean. After washing over 30 loads of clothing within the last week. I agree with others that there are limitations with this washer. There is no alert that the clothes are finished besides the "done" light that appears. There is no "rinse" light, so it is difficult to know when the clothes are rinsing and project the amount of time left in the wash load. The biggest issue is the fabric softener. The is a cycle that will rinse if you would like to add fabric softener, but you cannot open the lid to add it. I was told that tge cycle is for a Downy ball which would spin so hard, it would allow the Downy ball to open. However, no Downy ball comes with the washer. You must purchase that separately.
Overall, a good washer because each load of clothes, when following the instructions manual, will get the clothes very clean. However, there are, indeed some limitations and if I could trade it for one that better met those little annoyances, I would. Whirlpool has even admitted that there are some design defects, or limitations in this washer.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Very good cleaning capabilities
on January 30, 2026
Posted by: George 49
[This review was collected as part of a promotion.] Washer works well. Does a nice job cleaning all types if clothes. The only issue us how loud it is. That is somewhat of a problem, but not serious.ù
Written by a customer while visiting whirlpool.com
Customer Rating
4
No paper user manual provide with the machine.
on January 31, 2026
Posted by: JC 51
[This review was collected as part of a promotion.] Love the machine, yet I am very disappointed that the company doesn't provide a paper user manual with the machine.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features, easy to work.
on February 1, 2026
Posted by: sbherri2
[This review was collected as part of a promotion.] We bought this washer to replace an older Whirlpool that we couldn't get balanced. This new washer is working great for us. It has a clear lid so we can see what part of the cycle it is in. Love the settings available.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on February 5, 2026
Posted by: Don’t have one
from OKC OK
[This review was collected as part of a promotion.] I bought this a few weeks ago & im not as happy with it Ias I was my old Whirlpool washer. There’s not a liquid dispenser like my old one. The choices are different too.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com