Customer reviews from whirlpool.com
Whirlpool - 4.6 Cu. Ft. Top Load Impeller Washer with Built-in Faucet - White
Average customer rating
4.2
(379 Reviews)
Rating breakdown 379 reviews
5 Stars
204
4 Stars
90
3 Stars
49
2 Stars
15
1 Star
21
75%of customers recommend this product.
(
125 out of
166)
Customer Reviews for Whirlpool - 4.6 Cu. Ft. Top Load Impeller Washer with Built-in Faucet - White
Customer Rating
4
Disappointed
on December 10, 2025
Posted by: Bonnie
[This review was collected as part of a promotion.] This washer is ok. It is loud and doesn't have very good instructions on how to use. Does not have a tray to put in the laundry soap and softner. A little disappointed but, it still cleans the clothes.
Written by a customer while visiting whirlpool.com
Customer Rating
1
on December 12, 2025
Posted by: not giving
[This review was collected as part of a promotion.] no instruction manual.
dosen't perform up to past products cannot do a regular size load it can't handle it. rinses multiple times and the was cycle too short. I am not happy. Tried to upgrade nd was told after 48 hours I am stuck with it. phone number I was given to whirlpool over 30 minutes I hung up. never again
dosen't perform up to past products cannot do a regular size load it can't handle it. rinses multiple times and the was cycle too short. I am not happy. Tried to upgrade nd was told after 48 hours I am stuck with it. phone number I was given to whirlpool over 30 minutes I hung up. never again
Response from whirlpool.comBy Branded Team, Consumer Care, December 15, 2025
Hello,
We value your time and would like to look into the concerns with your Washer.
Excessive vibration or an "out-of-balance" load, common during high-speed spin cycles, causes noise, movement, and negatively impacts washer performance and longevity.
The Primary Cause: Unbalanced Load
The main source of vibration is uneven laundry distribution. When the load's weight is not centered, the resulting centrifugal force causes:
Loud Vibration/Noise: Excessive shaking or thumping.
Reduced Spin Speed: Control systems lower speed to protect the machine, resulting in wetter clothes.
Longer Cycles: Machine pauses/restarts to attempt load correction.
Decreased Performance: Stress on internal components over time.
Signs of Unbalance: Loud thumping/clanking, violent shaking or "walking," wet clothes after the cycle, or spin cycle interruption.
Washer Self-Correction: Modern washers detect imbalance, add water, gently tumble the load for redistribution, and re-attempt the spin. If unsuccessful after attempts, the cycle terminates, requiring manual redistribution.
Preventing Imbalance: Loading and Items
Best Loading Practice: Place clothing in loose, evenly distributed heaps around the basket's perimeter. Avoid dumping items in one corner.
Heavy/Bulky Items: Large, absorbent items (blankets, rugs) increase vibration risk.
Check Labels: Ensure items are suitable for the washer type.
"Doughnut" Method: Distribute single, heavy items in a ring shape around the impeller/agitator to center the load.
Avoid Single Items: Wash two or three similar, heavy items together for better balancing.
Never Overload: Load loosely; clothes should not exceed the top row of holes.
Foundational Fix: Ensure Leveling
The washer must be perfectly level with all four feet firmly on the floor.
Check: Gently rock the washer diagonally; if it moves, it needs adjustment.
Consequence: Uneven leveling amplifies minor load imbalances, leading to excessive noise and spin failure.
Drain Pan: Ensure leveling legs are adjusted to sit securely and level within the pan.
If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 873579
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Washer.
Excessive vibration or an "out-of-balance" load, common during high-speed spin cycles, causes noise, movement, and negatively impacts washer performance and longevity.
The Primary Cause: Unbalanced Load
The main source of vibration is uneven laundry distribution. When the load's weight is not centered, the resulting centrifugal force causes:
Loud Vibration/Noise: Excessive shaking or thumping.
Reduced Spin Speed: Control systems lower speed to protect the machine, resulting in wetter clothes.
Longer Cycles: Machine pauses/restarts to attempt load correction.
Decreased Performance: Stress on internal components over time.
Signs of Unbalance: Loud thumping/clanking, violent shaking or "walking," wet clothes after the cycle, or spin cycle interruption.
Washer Self-Correction: Modern washers detect imbalance, add water, gently tumble the load for redistribution, and re-attempt the spin. If unsuccessful after attempts, the cycle terminates, requiring manual redistribution.
Preventing Imbalance: Loading and Items
Best Loading Practice: Place clothing in loose, evenly distributed heaps around the basket's perimeter. Avoid dumping items in one corner.
Heavy/Bulky Items: Large, absorbent items (blankets, rugs) increase vibration risk.
Check Labels: Ensure items are suitable for the washer type.
"Doughnut" Method: Distribute single, heavy items in a ring shape around the impeller/agitator to center the load.
Avoid Single Items: Wash two or three similar, heavy items together for better balancing.
Never Overload: Load loosely; clothes should not exceed the top row of holes.
Foundational Fix: Ensure Leveling
The washer must be perfectly level with all four feet firmly on the floor.
Check: Gently rock the washer diagonally; if it moves, it needs adjustment.
Consequence: Uneven leveling amplifies minor load imbalances, leading to excessive noise and spin failure.
Drain Pan: Ensure leveling legs are adjusted to sit securely and level within the pan.
If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 873579
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good so far.
on December 13, 2025
Posted by: New Hampshire woods
[This review was collected as part of a promotion.] We are enjoying the machine so far. Controls are easy to use, and the capacity is more than enough for two people. I guess the only thing we miss is the lack of a waterproof cycle. Have to take the shower curtains and certain winter jackets to the laundromat now. We only do that a couple of times a year, so it is not a big deal.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great features
on December 14, 2025
Posted by: Kaci
from Iowa
[This review was collected as part of a promotion.] I do miss that it doesn't have a rinse and spin cycle. Otherwise it is great!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great washer
on December 15, 2025
Posted by: Monkey
[This review was collected as part of a promotion.] I love the top loader. The only thing I’m not thrilled with is how loud it is. Other than that I’m very happy with it.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Large wash bin
on December 15, 2025
Posted by: Aw21
from Homosassa Fl
[This review was collected as part of a promotion.] I bought the new washer recently and absolutely love it! It had a very large load capacity.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
OK but not spectacular
on December 16, 2025
Posted by: Steve
from Melbourne, FL
[This review was collected as part of a promotion.] Two things we're not thrilled about. (1) It's noisy at the beginning and end of cycle. (2) I don't think it puts enough water in the basket.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
All the features I was looking for. Large tub
on December 17, 2025
Posted by: Beautifil
from My home
[This review was collected as part of a promotion.] A maticulous search for features that were of intrest to me. I have used whirlpool
Often in the past years and have always been happy with the product.
Often in the past years and have always been happy with the product.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com