[This review was collected as part of a promotion.] Super happy with my purchase, it was been nothing but a dream with how well it washes my clothes and bedsheets.
[This review was collected as part of a promotion.] The sensing feature on this product can be difficult at times to start. Sometimes it takes a few tries for the sensor to start working.
[This review was collected as part of a promotion.] I bought this a few weeks ago and I am disappointed in it. It’s noisy and if you select the wrong cycle it uses a lot of water. I would never recommend this washer.
Response from whirlpool.comBy Branded Team, Consumer Care, August 4, 2025
Hello, Thank you for your review. We regret to hear that your Washer is not living up to your standards. If you have any questions or concerns with your Washer, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #761699. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] My washer is barley one month old and I have only done 3 loads of laundry, It is already in need of repair. I was doing laundry and the washer was filled with water and just stopped. The sense, done, and lid lock lights were flashing. We could not get the water to spin and drain so we had to hand wring all our clothes out and bail the water out. I called whirlpool and they made an appointment with a local repair company. The local repair company thinks it may be the pump and are ordering one so they can come fix it. If it is the pump, I feel I should just be able to get a new washer as I am concerned that this would go out after just one month. What else is going to go wrong.
Response from whirlpool.comBy Branded Team, Consumer Care, August 4, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Washer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Washer model/serial number, and reference Case # 761567. We’re looking forward to hearing from you. Marie Q