Customer reviews from whirlpool.com
Whirlpool - 4.6 Cu. Ft. Top Load Impeller Washer with Built-in Faucet - White
Average customer rating
4.2
(379 Reviews)
Rating breakdown 379 reviews
5 Stars
204
4 Stars
90
3 Stars
49
2 Stars
15
1 Star
21
75%of customers recommend this product.
(
125 out of
166)
Customer Reviews for Whirlpool - 4.6 Cu. Ft. Top Load Impeller Washer with Built-in Faucet - White
Customer Rating
5
Works Great
on November 27, 2025
Posted by: Mrwho1
from Medford NY
[This review was collected as part of a promotion.] A recently switched from a agitator washer to this impeller washer, very happy with the results, the only thing I notice is this machine noise level is alot higher then my previous agitator machine.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good washer.
on November 28, 2025
Posted by: Brenda the Superwoman
from Tidewater Virginia
[This review was collected as part of a promotion.] Seamless setup and easy to use. Quiet operation and good value.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
So quiet!
on November 28, 2025
Posted by: Bee Dub
from Baltimore
[This review was collected as part of a promotion.] Our last 15-yr-old washer sounded like a rocjet getting ready to launch during the final spin. This new one is SO QUIET
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great washer and great brand!
on November 29, 2025
Posted by: Jim Shattuck
from Gresham OR
[This review was collected as part of a promotion.] I bought this two months ago replacing my previous washer I bought in 2008. Its attention to detail around human factors is great. It’s most intuitive. Thanks again!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love my new washer!
on November 29, 2025
Posted by: NoPiano65
from Northern VA
[This review was collected as part of a promotion.] I’ve had this about 6 weeks and I love doing laundry now! I I needed a new dryer and decided to get a new washer sane time. So glad I did!! Not having the agitator helps with comforters , ability to do deep water option and the faucet setting is so helpful. I am so happy I changed out my older front loader of a different brand.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Does the job
on November 29, 2025
Posted by: JC Home
from Graham, NC
[This review was collected as part of a promotion.] Bought this two weeks ago. It is a pretty basic washer with no extras. No visible timer, no dispensers. You have to listen carefully for when to add softener. A good basic machine if you have the patience.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
User-Friendly
on December 1, 2025
Posted by: Angie#27
[This review was collected as part of a promotion.] My washer is very easy to load and operate. I am very pleased.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Would not purchase this product again.
on December 2, 2025
Posted by: susk
from West Chester, PA
[This review was collected as part of a promotion.] I bought this machine about 3 weeks ago. Very disappointed with it. It is very noisy during operation and especially when spinning. It vibrates too much as well.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, December 5, 2025
Thank you for bringing this to our attention. We regret that you are having these concerns with your Washer. Please see the following for troubleshooting for this issue.
Excessive washer vibration or "out-of-balance" noise is common. Correcting the cause is key for optimal performance and longevity. The primary cause of severe shaking and noise is an unevenly distributed load, especially with bulky items. This leads to loud noise, the washer "walking," reduced spin speed, longer cycles, and wet clothes.
Self-Correction: Modern washers use sensors to detect imbalance. They pause the spin, may add water, gently tumble clothes to redistribute the load, and re-attempt the spin. If unsuccessful, the machine aborts the high-speed spin and may display an error. (See product resources for manual correction.)Proper Loading
Prevent vibration by not packing clothes tightly. Place items in loose heaps, ensuring weight is evenly distributed around the agitator/impeller.
Heavy or Large Items
Bulky or highly absorbent items require special care to maintain balance:
Check Labels: Verify the item is machine washable.
"Doughnut" Technique: Arrange highly absorbent items (e.g., quilts, blankets) in a ring around the wash basket, keeping the center clear.
Balance Single Items: Wash one large, absorbent item (e.g., a rug) with two or three similar items to balance the total weight.
Group Similar Items: Wash items of similar material and weight together.
Maintain Impeller Visibility: Ensure the impeller base is visible; do not overpack.
Avoid Overloading: Load loosely, not exceeding the top row of basket holes.
No Extra Water: HE (High-Efficiency) washers use low water levels for optimal friction and cleaning. Too much water causes floating, poor cleaning, and imbalance. (See product resources for washing bulky items.)
Washer Level
The washer must be perfectly level and stable on the floor for vibration-free operation.
Four-Point Contact: All four leveling feet must firmly contact the floor.
The Rock Test: If the washer rocks when gently pushed diagonally, it needs adjustment.
Consequence: An unlevel washer causes the basket to hang off-center, leading to imbalance, excessive noise, and preventing correct spinning.
Tools: Use a carpenter's level or a phone-leveling app.
Drain Pans: If using a drain pan, extend or adjust the leveling legs to ensure even weight bearing.
If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 855953
We’re looking forward to hearing from you.
Christy T
Excessive washer vibration or "out-of-balance" noise is common. Correcting the cause is key for optimal performance and longevity. The primary cause of severe shaking and noise is an unevenly distributed load, especially with bulky items. This leads to loud noise, the washer "walking," reduced spin speed, longer cycles, and wet clothes.
Self-Correction: Modern washers use sensors to detect imbalance. They pause the spin, may add water, gently tumble clothes to redistribute the load, and re-attempt the spin. If unsuccessful, the machine aborts the high-speed spin and may display an error. (See product resources for manual correction.)Proper Loading
Prevent vibration by not packing clothes tightly. Place items in loose heaps, ensuring weight is evenly distributed around the agitator/impeller.
Heavy or Large Items
Bulky or highly absorbent items require special care to maintain balance:
Check Labels: Verify the item is machine washable.
"Doughnut" Technique: Arrange highly absorbent items (e.g., quilts, blankets) in a ring around the wash basket, keeping the center clear.
Balance Single Items: Wash one large, absorbent item (e.g., a rug) with two or three similar items to balance the total weight.
Group Similar Items: Wash items of similar material and weight together.
Maintain Impeller Visibility: Ensure the impeller base is visible; do not overpack.
Avoid Overloading: Load loosely, not exceeding the top row of basket holes.
No Extra Water: HE (High-Efficiency) washers use low water levels for optimal friction and cleaning. Too much water causes floating, poor cleaning, and imbalance. (See product resources for washing bulky items.)
Washer Level
The washer must be perfectly level and stable on the floor for vibration-free operation.
Four-Point Contact: All four leveling feet must firmly contact the floor.
The Rock Test: If the washer rocks when gently pushed diagonally, it needs adjustment.
Consequence: An unlevel washer causes the basket to hang off-center, leading to imbalance, excessive noise, and preventing correct spinning.
Tools: Use a carpenter's level or a phone-leveling app.
Drain Pans: If using a drain pan, extend or adjust the leveling legs to ensure even weight bearing.
If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 855953
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com