Customer reviews from whirlpool.com
Whirlpool - 4.6 Cu. Ft. Top Load Impeller Washer with Built-in Faucet - White
Average customer rating
4.1
(443 Reviews)
Rating breakdown 443 reviews
5 Stars
228
4 Stars
109
3 Stars
60
2 Stars
17
1 Star
29
74%of customers recommend this product.
(
153 out of
208)
Customer Reviews for Whirlpool - 4.6 Cu. Ft. Top Load Impeller Washer with Built-in Faucet - White
Customer Rating
2
Disappointing Machine
on March 16, 2026
Posted by: VicSch
from Tampa, FL
[This review was collected as part of a promotion.] I bought this washer during Whirpool sale event and I thought the free haul away and install was a great perk. However, this washer is very cheaply made, doesn’t even have a drawer for detergent, and feels like it is going to crack every time I push buttons on it. I am so disappointed in this purchase, but now I am stuck with it.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, March 20, 2026
Hello,
Thank you for your review. We regret to hear that your Washer is not living up to your standards. If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://tinyurl.com/Whirlpool-Facebook
Instagram: https://tinyurl.com/Whirlpool-Instagram
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #935694.
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Washer is not living up to your standards. If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://tinyurl.com/Whirlpool-Facebook
Instagram: https://tinyurl.com/Whirlpool-Instagram
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #935694.
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
3
I honestly liked my other little washer better!
on March 14, 2026
Posted by: MJT!
from Romulus NY
[This review was collected as part of a promotion.] I wish it was like my last whirlpool washer so I’m disappointed! My old Whirlpool was digital told me how long each wash cycle was! I could see how much time was left and also gave me a sound when the wash ended.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Washer!
on March 14, 2026
Posted by: Grimich
from Flagstaff, Arizona
[This review was collected as part of a promotion.] I purchased this washing machine in January and it has been a terrible hoice. I spent countless hours comparing different washers, and reading reviews; both good and bad. Needless to say the process is exhausting and confusing overall! This machine won me over with just a couple key features - impeller, soft close lid, faucet and I can pour my detergent directly into the tub; but most importantly, it’s not a smart washer. Technology has its place, but I have to draw the line with my laundry room! So far I have used every setting, water level, and extra - love it. Thank you Whirlpool!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Ist time Impeller User
on March 13, 2026
Posted by: Tonee7758
from Wisconsin
[This review was collected as part of a promotion.] After extensive reviewing, I decided to try an impeller washer; the former unit had an agitator.
It washes fine, no issues with clothes not being clean. Comparing the 2, I think I prefer a washer with an agitator. You don't have to be so picky on how to load it.
Plus there are so many different settings and each one has a different run time. The only way to know this is to look online since there is no manual to speak of given, just a quick start sheet.
I do like that it has a built in faucet for quick rinsing, but I didn't notice that there is not a fabric softener dispenser; you're suppose to listen for when the machine pauses and then add softener. I've been using a Downy fabric softener dispenser instead.
I was very pleased with my former machine which was a Whirlpool and hope this one provides the same long service as it did.
It washes fine, no issues with clothes not being clean. Comparing the 2, I think I prefer a washer with an agitator. You don't have to be so picky on how to load it.
Plus there are so many different settings and each one has a different run time. The only way to know this is to look online since there is no manual to speak of given, just a quick start sheet.
I do like that it has a built in faucet for quick rinsing, but I didn't notice that there is not a fabric softener dispenser; you're suppose to listen for when the machine pauses and then add softener. I've been using a Downy fabric softener dispenser instead.
I was very pleased with my former machine which was a Whirlpool and hope this one provides the same long service as it did.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on March 11, 2026
Posted by: Ladessa
from Lima ohio
[This review was collected as part of a promotion.] It’s awesome and works great my mom is so happy with the new washer
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Works great. Easy to use. Know about impeller
on March 11, 2026
Posted by: Froprah
from Ajax Ontario
(This review was collected as part of a promotion.) Easy to use. Straightforward.
Only missing one star because I think I would have preferred getting one with the agitator instead now that I understand the science behind an impeller washer and how we need to place out clothes as a doughnut instead of dropping it in the middle as you would naturally do to get the best efficiency of the wash.
Only missing one star because I think I would have preferred getting one with the agitator instead now that I understand the science behind an impeller washer and how we need to place out clothes as a doughnut instead of dropping it in the middle as you would naturally do to get the best efficiency of the wash.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Wonderful washer and dryer Set
on March 10, 2026
Posted by: Sue60
(This review was collected as part of a promotion.) I've had the washer and dryer for about a month now and am loving them very easy to use and work well.
Written by a customer while visiting whirlpool.com
Customer Rating
3
on March 10, 2026
Posted by: debe
from Indianapolis, In
[This review was collected as part of a promotion.] A couple of things I don't like about my new washer is the locked door, the other thing is when washer stops there still a lot of water in clothes. I do love the size of the tub and the fact that I don;t have to determine water level.
Written by a customer while visiting whirlpool.com