[This review was collected as part of a promotion.] I d not like this washing machine at all! It is the loudest machine I have ever encountered. Ifincould take it back and get a more quiet machine that would be golden.
Response from whirlpool.comBy Branded Team, Consumer Care, September 12, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Washer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6428AMvQO or Direct Message on Instagram at http://spr.ly/6421AMvQR, so we can look into this matter further for you. When responding, please include your contact information, Washer model/serial number, and reference Case # 796723 We’re looking forward to hearing from you. Jacob W
[This review was collected as part of a promotion.] The jury is out. We haven't used it long enough yet. Seems to work. Normal Cycle is quite long. There is no user manual to be had anywhere. There are safety warnings and installation info, but nothing anywhere about usage of the various settings. Trying to find it online will have you going in circles.
[This review was collected as part of a promotion.] I recently purchased this washer as a replacement for my previous machine which I had for 25 years! I like the new machine. It is quiet and very efficient; uses less water and is gentle on the clothes because it doesn't have an agitator. The sensor settings work well to balance the clothes. It is a little complicated to figure out all the settings (much more than my older machine) but I am having fun learning. It looks very nice in my laundry room.
[This review was collected as part of a promotion.] After a month of use, I am very happy with my new washer and dryer. My old ones were 50 years old, and they had become quirky and inefficient. I love being able to hit a button and have the machines do their work. I had seen other new models that were so complicated. These are simple and intuitive.