[This review was collected as part of a promotion.] I've owned this for about a month and my wife loves it. Seems like a solid unit and it is washing the clothes well. I was worried that it wouldn't do as good of a job as the old direct drives, but it seems to do just as good and can hold more clothes.
(This review was collected as part of a promotion.) Am not quite sure yet. I don’t know if there is enough water covering the clothes. I’m trying to figure out the water levels . Spin dry is amazing, Drying time is much shorter.
[This review was collected as part of a promotion.] 5 days after I bought it my washer stopped working.I then found out that Whirlpool knows about this defect but yet does not care enough to recall it or let consumers know before purchasing
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 26, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Washer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Washer model/serial number, and reference Case # 807538 We’re looking forward to hearing from you. Christy T
[This review was collected as part of a promotion.] week 1 and already having issues called repair and the soonest is 2 weeks unacceptable and in very disappointed attempted to wash a set of sheets at the end of cycle they were soaked tried using drain spin on dial and all it did was add water they told me to unplug wait and plug in and it didn’t work.
unplug edit 1 min and try again
Response from whirlpool.comBy Branded Team, Consumer Care, September 24, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Washer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Washer model/serial number, and reference Case # 807107. We’re looking forward to hearing from you. Marie Q