Customer reviews from whirlpool.com
Whirlpool - 4.6 Cu. Ft. Top Load Impeller Washer with Built-in Faucet - White
Average customer rating
4.1
(443 Reviews)
Rating breakdown 443 reviews
5 Stars
228
4 Stars
109
3 Stars
60
2 Stars
17
1 Star
29
74%of customers recommend this product.
(
153 out of
208)
Customer Reviews for Whirlpool - 4.6 Cu. Ft. Top Load Impeller Washer with Built-in Faucet - White
Customer Rating
5
Washing with whirlpool
on December 3, 2025
Posted by: PenceJ
from Burleson, TX
[This review was collected as part of a promotion.] I love my new whirlpool washer and dryer! My old Samsung washer and dryer constantly broke down ever since I bought it brand new. I have a whirlpool refrigerator also that I really like!
Written by a customer while visiting whirlpool.com
Customer Rating
4
We like everything except it lacks audible signal
on December 3, 2025
Posted by: ben50635
from Granger, IN
[This review was collected as part of a promotion.] We've had the washer for a little over a week and so far we're happy with it. My only complaint is that it doesn't have an end of cycle signal which is why I didn't give it five stars. The laundry room is in the basement so you can't necessarily hear when the washer stops running but we're starting to learn how long the different cycles take.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Would not purchase this product again.
on December 2, 2025
Posted by: susk
from West Chester, PA
[This review was collected as part of a promotion.] I bought this machine about 3 weeks ago. Very disappointed with it. It is very noisy during operation and especially when spinning. It vibrates too much as well.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, December 5, 2025
Thank you for bringing this to our attention. We regret that you are having these concerns with your Washer. Please see the following for troubleshooting for this issue.
Excessive washer vibration or "out-of-balance" noise is common. Correcting the cause is key for optimal performance and longevity. The primary cause of severe shaking and noise is an unevenly distributed load, especially with bulky items. This leads to loud noise, the washer "walking," reduced spin speed, longer cycles, and wet clothes.
Self-Correction: Modern washers use sensors to detect imbalance. They pause the spin, may add water, gently tumble clothes to redistribute the load, and re-attempt the spin. If unsuccessful, the machine aborts the high-speed spin and may display an error. (See product resources for manual correction.)Proper Loading
Prevent vibration by not packing clothes tightly. Place items in loose heaps, ensuring weight is evenly distributed around the agitator/impeller.
Heavy or Large Items
Bulky or highly absorbent items require special care to maintain balance:
Check Labels: Verify the item is machine washable.
"Doughnut" Technique: Arrange highly absorbent items (e.g., quilts, blankets) in a ring around the wash basket, keeping the center clear.
Balance Single Items: Wash one large, absorbent item (e.g., a rug) with two or three similar items to balance the total weight.
Group Similar Items: Wash items of similar material and weight together.
Maintain Impeller Visibility: Ensure the impeller base is visible; do not overpack.
Avoid Overloading: Load loosely, not exceeding the top row of basket holes.
No Extra Water: HE (High-Efficiency) washers use low water levels for optimal friction and cleaning. Too much water causes floating, poor cleaning, and imbalance. (See product resources for washing bulky items.)
Washer Level
The washer must be perfectly level and stable on the floor for vibration-free operation.
Four-Point Contact: All four leveling feet must firmly contact the floor.
The Rock Test: If the washer rocks when gently pushed diagonally, it needs adjustment.
Consequence: An unlevel washer causes the basket to hang off-center, leading to imbalance, excessive noise, and preventing correct spinning.
Tools: Use a carpenter's level or a phone-leveling app.
Drain Pans: If using a drain pan, extend or adjust the leveling legs to ensure even weight bearing.
If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 855953
We’re looking forward to hearing from you.
Christy T
Excessive washer vibration or "out-of-balance" noise is common. Correcting the cause is key for optimal performance and longevity. The primary cause of severe shaking and noise is an unevenly distributed load, especially with bulky items. This leads to loud noise, the washer "walking," reduced spin speed, longer cycles, and wet clothes.
Self-Correction: Modern washers use sensors to detect imbalance. They pause the spin, may add water, gently tumble clothes to redistribute the load, and re-attempt the spin. If unsuccessful, the machine aborts the high-speed spin and may display an error. (See product resources for manual correction.)Proper Loading
Prevent vibration by not packing clothes tightly. Place items in loose heaps, ensuring weight is evenly distributed around the agitator/impeller.
Heavy or Large Items
Bulky or highly absorbent items require special care to maintain balance:
Check Labels: Verify the item is machine washable.
"Doughnut" Technique: Arrange highly absorbent items (e.g., quilts, blankets) in a ring around the wash basket, keeping the center clear.
Balance Single Items: Wash one large, absorbent item (e.g., a rug) with two or three similar items to balance the total weight.
Group Similar Items: Wash items of similar material and weight together.
Maintain Impeller Visibility: Ensure the impeller base is visible; do not overpack.
Avoid Overloading: Load loosely, not exceeding the top row of basket holes.
No Extra Water: HE (High-Efficiency) washers use low water levels for optimal friction and cleaning. Too much water causes floating, poor cleaning, and imbalance. (See product resources for washing bulky items.)
Washer Level
The washer must be perfectly level and stable on the floor for vibration-free operation.
Four-Point Contact: All four leveling feet must firmly contact the floor.
The Rock Test: If the washer rocks when gently pushed diagonally, it needs adjustment.
Consequence: An unlevel washer causes the basket to hang off-center, leading to imbalance, excessive noise, and preventing correct spinning.
Tools: Use a carpenter's level or a phone-leveling app.
Drain Pans: If using a drain pan, extend or adjust the leveling legs to ensure even weight bearing.
If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 855953
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
User-Friendly
on December 1, 2025
Posted by: Angie#27
[This review was collected as part of a promotion.] My washer is very easy to load and operate. I am very pleased.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Fantastic Machine
on November 30, 2025
Posted by: Rebecca2002
from Helena MT
[This review was collected as part of a promotion.] This has been the first washer I brought brand new. I was happy to see the affordable price, but was worried about it not meeting my expectations. With that being said,I'm happy to report it has exceeded my expectations! It holds a large amount of clothing and the spinning takes so much water out of the clothing, drying is so much quicker! If there's any criticism I would say the faucet feature is a little loud.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Does the job
on November 29, 2025
Posted by: JC Home
from Graham, NC
[This review was collected as part of a promotion.] Bought this two weeks ago. It is a pretty basic washer with no extras. No visible timer, no dispensers. You have to listen carefully for when to add softener. A good basic machine if you have the patience.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love my new washer!
on November 29, 2025
Posted by: NoPiano65
from Northern VA
[This review was collected as part of a promotion.] I’ve had this about 6 weeks and I love doing laundry now! I I needed a new dryer and decided to get a new washer sane time. So glad I did!! Not having the agitator helps with comforters , ability to do deep water option and the faucet setting is so helpful. I am so happy I changed out my older front loader of a different brand.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
works well
on November 29, 2025
Posted by: s0chen
from MD
[This review was collected as part of a promotion.] bought only a week. so far it worked well. This one is to replace the old whirlpool washer that had operated over 20 years and still in functional. Hope the new one keeps good long-last quality. I trust Whirlpool laundry appliance so much.
Written by a customer while visiting whirlpool.com