Customer reviews from whirlpool.com
Whirlpool - 4.6 Cu. Ft. Top Load Washer with Built-In Faucet - White
Average customer rating
4.1
(231 Reviews)
Rating breakdown 231 reviews
5 Stars
117
4 Stars
54
3 Stars
35
2 Stars
8
1 Star
17
75%of customers recommend this product.
(
78 out of
104)
Customer Reviews for Whirlpool - 4.6 Cu. Ft. Top Load Washer with Built-In Faucet - White
Customer Rating
5
Great Cabrio Replacement
on October 19, 2025
Posted by: Merv
from Elizabethton, TN
[This review was collected as part of a promotion.] This replaced an eleven year old Cabrio. Almost the same except this one has an agitator. Instead of the impeller. Great machines. Lots of good features including a multitude of was cycles. Only thing missing is the wash time display
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Go Whirlpool
on October 14, 2025
Posted by: Dave3770
[This review was collected as part of a promotion.] Washer has run flawless at this time. Very satisfied with the functions so far.
Written by a customer while visiting whirlpool.com
Customer Rating
3
on October 15, 2025
Posted by: Patti
[This review was collected as part of a promotion.] It works well. The only thing I don’t like about it is the agitator bounces all over. And hits the front of the machine
Written by a customer while visiting whirlpool.com
Customer Rating
5
Operates as advertised
on October 17, 2025
Posted by: Mike
[This review was collected as part of a promotion.] Machine is working well and meeting our expectations.
Written by a customer while visiting whirlpool.com
Customer Rating
4
I will use delicate and towels mostly.
on October 19, 2025
Posted by: Kathy
[This review was collected as part of a promotion.] I am pleased with the washer. It seems to be working efficiently.
Written by a customer while visiting whirlpool.com
Customer Rating
1
ABSOLUTE GARBAGE
on October 24, 2025
Posted by: deb56
[This review was collected as part of a promotion.] Didn't work from the day of installation and Whirlpool still hasn't followed up after I called them immediately. I will NEVER buy another Whirlpool product. GARBAGE AND THE WORST CUSTOMER SERVICE!
Response from whirlpool.comBy Branded Team, Consumer Care, October 29, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Washer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Washer model/serial number, and reference Case # 827317.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not entirely satisfied.
on November 1, 2025
Posted by: Mare
[This review was collected as part of a promotion.] Not sure if I will like the washer because it doesn't fill with nearly enough water to do the job properly.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Sucks
on December 9, 2025
Posted by: No instructions
[This review was collected as part of a promotion.] 11 settings 9 subsections and no explanation!
.No operator's manual. Went online trying to find it.
Nothing there after an hour of frustration.
Just a quick start guide.
On normal it runs for hours
Remove one settings and includes a comic book on how to use it!!!
I'm the about returning it!!!
.No operator's manual. Went online trying to find it.
Nothing there after an hour of frustration.
Just a quick start guide.
On normal it runs for hours
Remove one settings and includes a comic book on how to use it!!!
I'm the about returning it!!!
Response from whirlpool.comBy Branded Team, Consumer Care, December 10, 2025
Hello,
Thank you for your review. We regret to hear that your Washer is not living up to your standards. If you have any questions or concerns with your Washer, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #869956
For your convenience, we have included a link for the Owner's Manual:
https://www.whirlpool.com/content/dam/global/documents/202306/owners-manual-w11354658-revB.pdf
https://www.whirlpool.com/content/dam/global/documents/202408/quick-start-guide-w11646249-revD.pdf
We hope this information is helpful.
Christy T
Whirlpool® Connected Care Team
Thank you for your review. We regret to hear that your Washer is not living up to your standards. If you have any questions or concerns with your Washer, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #869956
For your convenience, we have included a link for the Owner's Manual:
https://www.whirlpool.com/content/dam/global/documents/202306/owners-manual-w11354658-revB.pdf
https://www.whirlpool.com/content/dam/global/documents/202408/quick-start-guide-w11646249-revD.pdf
We hope this information is helpful.
Christy T
Whirlpool® Connected Care Team
Written by a customer while visiting whirlpool.com