Customer reviews from whirlpool.com
Whirlpool - 4.6 Cu. Ft. Top Load Washer with Built-In Faucet - White
Average customer rating
4 out of 5
4
(291 Reviews)
Open Ratings Snapshot
Rating breakdown 291 reviews
5 Stars
147
4 Stars
62
3 Stars
43
2 Stars
13
1 Star
26
72%of customers recommend this product. 
(
97 out of 135
)
Best Buy Privacy Policy
Customer Reviews for Whirlpool - 4.6 Cu. Ft. Top Load Washer with Built-In Faucet - White
Customer Rating
5 out of 5
5
Works well
on August 4, 2026
Posted by: nantastic4
[This review was collected as part of a promotion.] Very happy with this machine and all its features. Once I was able to download the full manual and I had an explanation of the many cycles to choose from, it was simple to operate. The one downfall is how quickly the lid locks so if you find something even 2 minutes later, you cannot add, but I think all machines are that way now.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Top load agitator Washer
on August 3, 2026
Posted by: Boopboop2
[This review was collected as part of a promotion.] Absolutely love this washer. You have different options for washing and clothes come out clean. Has a 30 minute presoak you can use and also can set it for the deep wash if needed. So simple to use.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
reliability
on August 3, 2026
Posted by: JustJoan
Wish I had read the reviews before I purchased. I love the faucet but this machine has stopped working after 2 weeks. I currently have a load in the washing machine that I cannot dry because it is too wet. Machine just keeps washing and no final spin. The drain/spin feature just washes as well. Not at all happy
Written by a customer while visiting whirlpool.com
Customer Rating
2 out of 5
2
Cheap base model no bells…literally
on August 2, 2026
Posted by: Nunyabz
[This review was collected as part of a promotion.] This machine is cheap and weird. It does not beep when a load is finished you just have to listen for the load to stop spinning. It has also stained my close and has no automatic detergent dispenser. When I move I’ll give it away.
Response from whirlpool.comBy Whirlpool Social Care Team, Consumer Care, August 5, 2026
Thank you for taking the time to share your feedback with us. We are truly sorry to hear that the design of your washer has not met your expectations, and we understand how disappointing that can be. Please know that we are here to support you. Feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 24423155.
We’re looking forward to hearing from you.
Marie Q.
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Welcome to the Family
on July 30, 2026
Posted by: LuckyLoo
[This review was collected as part of a promotion.] My faithful 21 year old Whirlpool decided to "retire" earlier this month and I was happy to replace it with another Whirlpool. Will it last as long as the other one? Who knows, but if I'm still doing laundry at 100 years of age, I'll be sure to let everyone know. I LOVE all the options available on my new washer, and especially like the sensor which chooses the amount of water needed to do a load of laundry. It is quiet and all-in-all a very easy appliance to use.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Best washer!
on July 27, 2026
Posted by: Best Whirlpool Top loader
[This review was collected as part of a promotion.] Best washer that Ive had, very roomy , I can wash my king size comforter and it comes out fabulous! I have to say that my clothes have been coming out cleaner!
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
How do you make a product that is such garbage
on July 25, 2026
Posted by: Nick
Absolute Garbage. fills with water and won’t drain. Has broke twice in the last 3 weeks, with 2 different washers.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Social Care Team, Consumer Care, July 27, 2026
Hello! We would like to look into this for you. Please email us at canadasocial@whirlpool.com with your model, serial number, name, phone number and your address. Please include case/review ID #992067 in the subject line. Thank you! -Regina
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
Small but Mighty
on July 22, 2026
Posted by: Cat Fig
[This review was collected as part of a promotion.] The washer is smaller than I thought it was going to be and is very loud other than that I haven’t used it much but so far is working well
Written by a customer while visiting whirlpool.com
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