Customer reviews from whirlpool.com
Whirlpool - 4.6 Cu. Ft. Top Load Washer with Built-In Faucet - White
Average customer rating
4.1
(231 Reviews)
Rating breakdown 231 reviews
5 Stars
117
4 Stars
54
3 Stars
35
2 Stars
8
1 Star
17
75%of customers recommend this product.
(
78 out of
104)
Customer Reviews for Whirlpool - 4.6 Cu. Ft. Top Load Washer with Built-In Faucet - White
Customer Rating
3
Disapointed
on December 28, 2025
Posted by: Roseeposee
[This review was collected as part of a promotion.] I bought 2 months ago and works well. Not for heavy duty use. 1 blanket at a time or it won’t drain. Unless you have the deep fill on the soap leaves a ring on the drum
Response from whirlpool.comBy Branded Team, Consumer Care, December 30, 2025
Hello!
We are so sorry to hear about your experience.
To help us investigate what happened and make things right, could you please send us a quick email with the following details?
Model number
Serial number
Your full address (including postal code)
Your Review ID #
Please email us at canadasocial@whirlpool.com when you have a moment.
Thank you so much for reaching out!
Warmly,
Teresa
We are so sorry to hear about your experience.
To help us investigate what happened and make things right, could you please send us a quick email with the following details?
Model number
Serial number
Your full address (including postal code)
Your Review ID #
Please email us at canadasocial@whirlpool.com when you have a moment.
Thank you so much for reaching out!
Warmly,
Teresa
Written by a customer while visiting whirlpool.com
Customer Rating
3
on December 29, 2025
Posted by: none
[This review was collected as part of a promotion.] After having a Maytag Commercial Washer with the built-in faucet, I like that system better. In other words, Maytag allows you to push - a button inside the washer; whereas, with your washer, I have to almost close the lid in order to reach the button to turn the faucet on/off. Otherwise, the washer is fine - due to the Christmas Holiday, I've only used it a few times.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great machines
on January 2, 2026
Posted by: Chaddles
from Lethbridge Alberta
[This review was collected as part of a promotion.] I’ve had the set for over a month now and they are amazing and easy to use
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
😒
on January 2, 2026
Posted by: Bigb
from Frederic, WI
[This review was collected as part of a promotion.] About this a month ago and so far I'm not very pleased. It does not clean your clothes unless you do the extra rinse cycle. It also shakes quite bad. I've checked the leveling multiple times and still have issues with shaking. When sensing at the beginning of a wash cycle it shakes very violently, after a senses the load the shaking isn't as bad but still worse than any washer I've ever owned. Even washers being 30 years old seem to have run better unfortunately. Didn't want to be the person complaining online but I was pressured into doing this review so here it is.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, January 7, 2026
Hello,
We value your time and would like to look into the concerns with your Washer.
Vibration and excessive noise, particularly during the spin cycle, are often caused by an out-of-balance load—laundry unevenly distributed in the wash basket. This instability results in loud noise, reduced spin speed (wetter clothes), longer cycle times, and potential component strain. The washer attempts a self-correction by adding water and gently rotating the basket to redistribute the clothes; if this fails, the cycle ends with an error.
Prevention relies on proper loading and setup:
Proper Loading: Distribute clothes evenly around the agitator/impeller in loose heaps. Avoid tight packing or overloading (do not fill higher than the top row of holes).
Bulky Items: Check care labels (some need commercial washers). Use the "doughnut" technique for absorbent items, arranging weight around the periphery. Wash two or three similar bulky items together, not just one, to aid balance. Ensure the impeller is visible.
Water Level: Do not add extra water, as HE washers rely on mechanical engagement for cleaning; excess water reduces agitation effectiveness.
Washer Level: The machine must be absolutely level, with all four leveling feet firmly contacting the floor. Test by gently rocking diagonally; if it moves, it needs leveling. An unlevel washer amplifies imbalances.
If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 894207
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Washer.
Vibration and excessive noise, particularly during the spin cycle, are often caused by an out-of-balance load—laundry unevenly distributed in the wash basket. This instability results in loud noise, reduced spin speed (wetter clothes), longer cycle times, and potential component strain. The washer attempts a self-correction by adding water and gently rotating the basket to redistribute the clothes; if this fails, the cycle ends with an error.
Prevention relies on proper loading and setup:
Proper Loading: Distribute clothes evenly around the agitator/impeller in loose heaps. Avoid tight packing or overloading (do not fill higher than the top row of holes).
Bulky Items: Check care labels (some need commercial washers). Use the "doughnut" technique for absorbent items, arranging weight around the periphery. Wash two or three similar bulky items together, not just one, to aid balance. Ensure the impeller is visible.
Water Level: Do not add extra water, as HE washers rely on mechanical engagement for cleaning; excess water reduces agitation effectiveness.
Washer Level: The machine must be absolutely level, with all four leveling feet firmly contacting the floor. Test by gently rocking diagonally; if it moves, it needs leveling. An unlevel washer amplifies imbalances.
If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 894207
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
3
on January 5, 2026
Posted by: Ronnie
[This review was collected as part of a promotion.] Not enough water even with deep water. Older machines simple and easyer to use.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good washer
on January 5, 2026
Posted by: RickO
[This review was collected as part of a promotion.] Works good, does all sizes of loads of laundry. Just have to keep track of how long each setting takes they aren’t listed anywhere that I could find.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Reliable washer
on January 9, 2026
Posted by: fldeb
from Homosassa, FL
[This review was collected as part of a promotion.] I bought this to replace an older washer and it works as promised. It is large capacity for big loads and cleans extremely well! I appreciate the agitator as I believe those clean my clothes better.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great washer
on January 10, 2026
Posted by: Harper
[This review was collected as part of a promotion.] Very happy with purchase of this washer and matching dryer. Exactly what I wanted. Great look, function, and size is perfect. Whirlpool is top quality and long lasting. Enjoy the settings and ease of use.
Written by a customer while visiting whirlpool.com