Crap. Less than two years old and cycle won’t run. You push start, it starts to sense, lid never locks, and it goes to done without running your cycle. Absolutely ridiculous that this is happening to a practically new machine.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, August 13, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Washer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Washer model/serial number, and reference Case # 766192 We’re looking forward to hearing from you. Christy T
(This review was collected as part of a promotion.) I bought this a month ago and like it except for the dry spots on my queen size sheets. It is noisy.
[This review was collected as part of a promotion.] We’ve been using the machine about a month now. We are very happy with it. Plenty of self explanatory cycles, quiet operation.
[This review was collected as part of a promotion.] It took a bit to get used to all the options (I truthfully still haven't) but the biggest complaint is all my clothes come out like they were put through a ringer. So all the items I would just hang dry and not iron, now come out so wrinkled that I have to IRON everything !
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, August 8, 2025
Hello, Thank you for your review. We regret to hear that your Washer is not living up to your standards. If you have any questions or concerns with your Washer, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 764041 We’re looking forward to hearing from you. Christy T
[This review was collected as part of a promotion.] Wife loves this washer. She is happy, so I am happy. She very much likes the ability to see into the washing machine through the lid. Her new washer works GREAT.
[This review was collected as part of a promotion.] Works fine, easy to use, just loud. Appreciate no sound telling me it has completed cycle, did not like that on Samsung model this replaced.