Customer reviews from whirlpool.com
Whirlpool - 4.6 Cu. Ft. Top Load Washer with Built-In Faucet - White
Average customer rating
4.1
(231 Reviews)
Rating breakdown 231 reviews
5 Stars
117
4 Stars
54
3 Stars
35
2 Stars
8
1 Star
17
75%of customers recommend this product.
(
78 out of
104)
Customer Reviews for Whirlpool - 4.6 Cu. Ft. Top Load Washer with Built-In Faucet - White
Customer Rating
5
Great features
on December 2, 2025
Posted by: Phil49
[This review was collected as part of a promotion.] I bought this a couple of weeks ago and love the way it clean our clothes
Written by a customer while visiting whirlpool.com
Customer Rating
5
Convenient Features
on December 4, 2025
Posted by: Mom57
[This review was collected as part of a promotion.] My Whirlpool Top load Washer is extremely handy and cleans clothes well. I couldn't be any happier.
Written by a customer while visiting whirlpool.com
Customer Rating
3
on December 6, 2025
Posted by: Spindrift
from Rocky Ford CO
[This review was collected as part of a promotion.] I have used my machine for two months now,,and I found the rince cycle doesn't work as well as it should because the faucet does not spray on the clothes while spinning. Instead it sprays on the agitator and the bottom of the tub.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good value
on December 7, 2025
Posted by: Twilliams
[This review was collected as part of a promotion.] So far so good. I’m not a big fan of buying new appliances cause it seems they break just as fast as an old one especially with all the new sensors and what not. But as for having this washer for a few weeks now, it seems decent. My kids are not good at balancing a load when they put the clothes in but this washer seems to balance it for them. As for amount of water it uses, it does seem like it’s not deep enough when I’m use to a older top load but the clothes come out clean so whatever.. only dislike is one load was off balance and never spun out.. I wish it had an alarm or blinking light saying something was wrong. I got the the washer and blankets were still heavy/wet. Obvious to me but kids have burnt dryer belt due to not spun out clothes in the past..
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love it!
on December 11, 2025
Posted by: Cyndi
from Pierson mb
[This review was collected as part of a promotion.] I love the glass lid and the huge tub! Can’t wait to wash blankets.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great washing machine!
on December 12, 2025
Posted by: John
[This review was collected as part of a promotion.] Just used this yesterday and it works great! Nice features. Thanks!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Raining
on December 12, 2025
Posted by: Pearl
from Michigan
[This review was collected as part of a promotion.] Not happy doesn't fully drain and spin out. Clothes still soaked
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, December 15, 2025
Hello,
We value your time and would like to look into the concerns with your Washer.
Load Imbalance: The most common cause. An uneven load creates excessive vibration, noise, reduced spin speed, and longer cycles. The washer may stop spinning to protect itself. Fix: Manually pause and redistribute the clothes. Modern washers attempt self-correction (refill/gentle rotation); if unsuccessful, an error displays, requiring user intervention.
Spin Speed Selection: Low or No Spin settings remove less water, resulting in wetter clothes. Solution: Use the appropriate high spin speed for the fabric. If clothes are still wet, select the Drain & Spin Cycle after rearranging the load.
Bulky Items (Bedding, Sheets): These absorb water and easily clump, causing severe imbalance. Crucial Advice: Use the dedicated Bulky or Sheets/Bedding cycle. Avoid Normal or Rapid Wash.
"Add a Garment" Timing: Adding items late in the cycle (after the rinse/before the final spin) can interfere with balancing, limiting the maximum spin speed. Best Practice: Only add garments when the indicator light is illuminated, and always resume by touching and holding the START/PAUSE button.
Water Standing in the Tub (Drain Issue): If water remains, the washer cannot spin. Check:
Drain Hose Installation: Use the U-shaped form. Insert only 4.5" into the drainpipe (standpipe).
Standpipe Height: Must be between 39" (min) and 96" (max). Too low causes siphoning; too high overworks the pump.
Hose Condition: Straighten any kinks and clear any blockages in the hose or drain.
Washer Leveling: An unlevel washer amplifies load imbalance, leading to excessive vibration, noise, and triggering the No Spin protection. Solution: Use a level to adjust the leveling feet until the machine rests flat and firmly on the floor.
Power Failure: A power interruption during the spin cycle may cause the washer to resume at a reduced speed. Fix: Initiate a new Drain & Spin cycle to complete water extraction.
If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 874415
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Washer.
Load Imbalance: The most common cause. An uneven load creates excessive vibration, noise, reduced spin speed, and longer cycles. The washer may stop spinning to protect itself. Fix: Manually pause and redistribute the clothes. Modern washers attempt self-correction (refill/gentle rotation); if unsuccessful, an error displays, requiring user intervention.
Spin Speed Selection: Low or No Spin settings remove less water, resulting in wetter clothes. Solution: Use the appropriate high spin speed for the fabric. If clothes are still wet, select the Drain & Spin Cycle after rearranging the load.
Bulky Items (Bedding, Sheets): These absorb water and easily clump, causing severe imbalance. Crucial Advice: Use the dedicated Bulky or Sheets/Bedding cycle. Avoid Normal or Rapid Wash.
"Add a Garment" Timing: Adding items late in the cycle (after the rinse/before the final spin) can interfere with balancing, limiting the maximum spin speed. Best Practice: Only add garments when the indicator light is illuminated, and always resume by touching and holding the START/PAUSE button.
Water Standing in the Tub (Drain Issue): If water remains, the washer cannot spin. Check:
Drain Hose Installation: Use the U-shaped form. Insert only 4.5" into the drainpipe (standpipe).
Standpipe Height: Must be between 39" (min) and 96" (max). Too low causes siphoning; too high overworks the pump.
Hose Condition: Straighten any kinks and clear any blockages in the hose or drain.
Washer Leveling: An unlevel washer amplifies load imbalance, leading to excessive vibration, noise, and triggering the No Spin protection. Solution: Use a level to adjust the leveling feet until the machine rests flat and firmly on the floor.
Power Failure: A power interruption during the spin cycle may cause the washer to resume at a reduced speed. Fix: Initiate a new Drain & Spin cycle to complete water extraction.
If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 874415
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4
I like the large tub!
on December 13, 2025
Posted by: Willy25
[This review was collected as part of a promotion.] I had the washer for a month or so. So far so good!
Written by a customer while visiting whirlpool.com