[This review was collected as part of a promotion.] I bought this washer a couple of weeks ago. I am very impressed with this "basic" washer, dial selector, non-removable agitator. It is much quieter than the Kenmore we replaced; it was always noisy & often loads would go "off balance" & walk across the floor!
[This review was collected as part of a promotion.] Surprising, I had only used it about 6 times when it malfunctioned. Luckily R C Willey where I bought it Promptly replaced it, otherwise I'd probably have given it a 5 since I love Whirlpool. I hope I do not have anymore problems with it.
[This review was collected as part of a promotion.] Purchased on August 13, 2025. Makes a bad, loud sound. Warranty repair on August 15. Still making the sound. Repair office said they ordered parts. Unable to add video.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 2, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Washer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Washer model/serial number, and reference Case # 789686 We’re looking forward to hearing from you. Christy T
[This review was collected as part of a promotion.] So far so good, have only had a couple weeks, hopefully it will last longer than my last one, only 5 years. Sure wish I could choose my own water depth instead of sense or deep water wash as the only 2 options