[This review was collected as part of a promotion.] Purchased on August 13, 2025. Makes a bad, loud sound. Warranty repair on August 15. Still making the sound. Repair office said they ordered parts. Unable to add video.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 2, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Washer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Washer model/serial number, and reference Case # 789686 We’re looking forward to hearing from you. Christy T
[This review was collected as part of a promotion.] So far so good, have only had a couple weeks, hopefully it will last longer than my last one, only 5 years. Sure wish I could choose my own water depth instead of sense or deep water wash as the only 2 options
[This review was collected as part of a promotion.] I really do not like the controls. My last Whirlpool washer was great- I could adjust everything by myself, water level, temperature, timed cycles. This one cannot be adjusted and I cannot always wash things the way I want . Also, I do not like the locking washer top. What if I want to put something in midway? This seems like a ridiculous feature that is NOT needed. Please give me back control of my machine so I can wash making my own decisions. I know what I want and how to do it. Simple. It seems to wash ok.
[This review was collected as part of a promotion.] I believe it is over priced for a basic mechanical machine. It seems that it is very noisy during operation and I am concerned about the safety and longevity of the glass top.
[This review was collected as part of a promotion.] Very satisfied after a few weeks of washings! We owned a Whirlpool washer before and it lasted over 25 years!