Customer Reviews for Whirlpool - 4.6 Cu. Ft. Top Load Washer with Built-In Faucet - White
Customer Rating
1
Very very disappointed
on September 21, 2025
Posted by: M'sbooboo
[This review was collected as part of a promotion.] I bought I bought this about a month ago that I am very disappointed because it will not dispense enough water to cover the clothes for cleaning. The other problem with it it twists the clothes as it is agitating into knots therefore minimizing the ability to actuallyClean them
Response from whirlpool.comBy Branded Team, Consumer Care, September 23, 2025
Hello, We value your time and would like to look into the concerns with your Washer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 804312. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] It’s loud & I don’t like that the lid locks. I bought this machine since my previous one was a front end loader which I didn’t end up liking so I bought this one.
[This review was collected as part of a promotion.] I have had my new machine about a month now and love its large capacity. I like all of the various features and am happy with my clean clothes. My only negative comment is that it’s very loud and noisy. Luckily I can shut my laundry room door to muffle the sound. Overall I am very pleased.
[This review was collected as part of a promotion.] I hate it!!!!! It is awful. I got a lemon. I am 76 and this is probably the last washer I’ll ever buy. The sensor is stupid. It is loud. It runs a long time wasting water and electricity. It gives you no choices. I want to return.
Response from whirlpool.comBy Branded Team, Consumer Care, September 22, 2025
Hello, Thank you for your review. We regret to hear that your Washer is not living up to your standards. If you have any questions or concerns with your Washer, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #801881. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] The agitator model was a great purchase vs the my old Samsung washer machine. The wash cycles seem much shorter and my clothes are actually clean now! Never buy a Samsung again, they can’t be fixed. The only downside to this model is it seems to be a bit loud. I have it in the basement so the sound doesn’t seem to bother me.