Customer Reviews for Whirlpool - 4.6 Cu. Ft. Top Load Washer with Built-In Faucet - White
Customer Rating
4
Nice washer
on October 25, 2025
Posted by: Para25
from Hudson, NH
[This review was collected as part of a promotion.] I do love my new washer. However, I gave it only 4 stars because I was very disappointed that the owners manual did not describe each of the various cycles. A perfect example was that I did a small white load and put it on the white cycle. That's what I would have done on my previous washer. After an hour, it was still washing this small load! I finally change the cycle to drain and spin to end this unnecessary long wash. Just this week, I received an email from Whirlpool with an explanation of the different cycles and their lengths. While I certainly do appreciate the email, I would think that information should have been in the manual. Other than that, it is a great washer and I will steer clear of the "white" setting from now on.
[This review was collected as part of a promotion.] Didn't work from the day of installation and Whirlpool still hasn't followed up after I called them immediately. I will NEVER buy another Whirlpool product. GARBAGE AND THE WORST CUSTOMER SERVICE!
Response from whirlpool.comBy Branded Team, Consumer Care, October 29, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Washer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Washer model/serial number, and reference Case # 827317. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] This replaced an eleven year old Cabrio. Almost the same except this one has an agitator. Instead of the impeller. Great machines. Lots of good features including a multitude of was cycles. Only thing missing is the wash time display
[This review was collected as part of a promotion.] It works well. The only thing I don’t like about it is the agitator bounces all over. And hits the front of the machine
[This review was collected as part of a promotion.] Wish that u could fill and add your soap first When using faucet it drains all the water before washing