Customer reviews from whirlpool.com
Whirlpool - 4.6 Cu. Ft. Top Load Washer with Built-In Faucet - White
Average customer rating
4
(291 Reviews)
Rating breakdown 291 reviews
5 Stars
147
4 Stars
62
3 Stars
43
2 Stars
13
1 Star
26
72%of customers recommend this product.
(
97 out of
135)
Customer Reviews for Whirlpool - 4.6 Cu. Ft. Top Load Washer with Built-In Faucet - White
Customer Rating
5
Great!
on December 16, 2025
Posted by: Boubou764
from New Brunswick Canada
(This review was collected as part of a promotion.) Love it auto senses the load put water needed Quick washes
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Average washing machine with some minor issues
on December 13, 2025
Posted by: Average washing machine
[This review was collected as part of a promotion.] I bought this Whirlpool washer about a month ago. I like that it has a larger capacity than my old Fisher Paykel. There are several things however that I’m not happy about. It’s fairly noisy, but I can live with that. It doesn’t have a manual water selector where I can set the water level. The third issue is the one I dislike the most. The water barely covers the clothes even when I set it to deep fill. The engineers at Whirlpool need to recalibrate their water sensors because they most have it set on super economy so little is used. I wish there was a setting where it actually deep filled the washer with water. Otherwise it’s not a bad washing machine.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good water level
on December 13, 2025
Posted by: Patrick.
[This review was collected as part of a promotion.] The new washer is excessively NOISY! It has a better water level and agitator. She believes that it cleans better than the last one which was 8 year old and I believe in good working condition. The drawback was that it had a water level which was too low thereby the fabric rubbed against each other causing premature wear on the clothes. I would think the engineers and buyers could do a better job with the suppliers to make a better machine.
Written by a customer while visiting whirlpool.com
Customer Rating
4
I like the large tub!
on December 13, 2025
Posted by: Willy25
[This review was collected as part of a promotion.] I had the washer for a month or so. So far so good!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Raining
on December 12, 2025
Posted by: Pearl
from Michigan
[This review was collected as part of a promotion.] Not happy doesn't fully drain and spin out. Clothes still soaked
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, December 15, 2025
Hello,
We value your time and would like to look into the concerns with your Washer.
Load Imbalance: The most common cause. An uneven load creates excessive vibration, noise, reduced spin speed, and longer cycles. The washer may stop spinning to protect itself. Fix: Manually pause and redistribute the clothes. Modern washers attempt self-correction (refill/gentle rotation); if unsuccessful, an error displays, requiring user intervention.
Spin Speed Selection: Low or No Spin settings remove less water, resulting in wetter clothes. Solution: Use the appropriate high spin speed for the fabric. If clothes are still wet, select the Drain & Spin Cycle after rearranging the load.
Bulky Items (Bedding, Sheets): These absorb water and easily clump, causing severe imbalance. Crucial Advice: Use the dedicated Bulky or Sheets/Bedding cycle. Avoid Normal or Rapid Wash.
"Add a Garment" Timing: Adding items late in the cycle (after the rinse/before the final spin) can interfere with balancing, limiting the maximum spin speed. Best Practice: Only add garments when the indicator light is illuminated, and always resume by touching and holding the START/PAUSE button.
Water Standing in the Tub (Drain Issue): If water remains, the washer cannot spin. Check:
Drain Hose Installation: Use the U-shaped form. Insert only 4.5" into the drainpipe (standpipe).
Standpipe Height: Must be between 39" (min) and 96" (max). Too low causes siphoning; too high overworks the pump.
Hose Condition: Straighten any kinks and clear any blockages in the hose or drain.
Washer Leveling: An unlevel washer amplifies load imbalance, leading to excessive vibration, noise, and triggering the No Spin protection. Solution: Use a level to adjust the leveling feet until the machine rests flat and firmly on the floor.
Power Failure: A power interruption during the spin cycle may cause the washer to resume at a reduced speed. Fix: Initiate a new Drain & Spin cycle to complete water extraction.
If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 874415
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Washer.
Load Imbalance: The most common cause. An uneven load creates excessive vibration, noise, reduced spin speed, and longer cycles. The washer may stop spinning to protect itself. Fix: Manually pause and redistribute the clothes. Modern washers attempt self-correction (refill/gentle rotation); if unsuccessful, an error displays, requiring user intervention.
Spin Speed Selection: Low or No Spin settings remove less water, resulting in wetter clothes. Solution: Use the appropriate high spin speed for the fabric. If clothes are still wet, select the Drain & Spin Cycle after rearranging the load.
Bulky Items (Bedding, Sheets): These absorb water and easily clump, causing severe imbalance. Crucial Advice: Use the dedicated Bulky or Sheets/Bedding cycle. Avoid Normal or Rapid Wash.
"Add a Garment" Timing: Adding items late in the cycle (after the rinse/before the final spin) can interfere with balancing, limiting the maximum spin speed. Best Practice: Only add garments when the indicator light is illuminated, and always resume by touching and holding the START/PAUSE button.
Water Standing in the Tub (Drain Issue): If water remains, the washer cannot spin. Check:
Drain Hose Installation: Use the U-shaped form. Insert only 4.5" into the drainpipe (standpipe).
Standpipe Height: Must be between 39" (min) and 96" (max). Too low causes siphoning; too high overworks the pump.
Hose Condition: Straighten any kinks and clear any blockages in the hose or drain.
Washer Leveling: An unlevel washer amplifies load imbalance, leading to excessive vibration, noise, and triggering the No Spin protection. Solution: Use a level to adjust the leveling feet until the machine rests flat and firmly on the floor.
Power Failure: A power interruption during the spin cycle may cause the washer to resume at a reduced speed. Fix: Initiate a new Drain & Spin cycle to complete water extraction.
If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 874415
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great washing machine!
on December 12, 2025
Posted by: John
[This review was collected as part of a promotion.] Just used this yesterday and it works great! Nice features. Thanks!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love it!
on December 11, 2025
Posted by: Cyndi
from Pierson mb
(This review was collected as part of a promotion.) I love the glass lid and the huge tub! Can’t wait to wash blankets.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Sucks
on December 9, 2025
Posted by: No instructions
[This review was collected as part of a promotion.] 11 settings 9 subsections and no explanation!
.No operator's manual. Went online trying to find it.
Nothing there after an hour of frustration.
Just a quick start guide.
On normal it runs for hours
Remove one settings and includes a comic book on how to use it!!!
I'm the about returning it!!!
.No operator's manual. Went online trying to find it.
Nothing there after an hour of frustration.
Just a quick start guide.
On normal it runs for hours
Remove one settings and includes a comic book on how to use it!!!
I'm the about returning it!!!
Response from whirlpool.comBy Branded Team, Consumer Care, December 10, 2025
Hello,
Thank you for your review. We regret to hear that your Washer is not living up to your standards. If you have any questions or concerns with your Washer, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #869956
For your convenience, we have included a link for the Owner's Manual:
https://www.whirlpool.com/content/dam/global/documents/202306/owners-manual-w11354658-revB.pdf
https://www.whirlpool.com/content/dam/global/documents/202408/quick-start-guide-w11646249-revD.pdf
We hope this information is helpful.
Christy T
Whirlpool® Connected Care Team
Thank you for your review. We regret to hear that your Washer is not living up to your standards. If you have any questions or concerns with your Washer, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #869956
For your convenience, we have included a link for the Owner's Manual:
https://www.whirlpool.com/content/dam/global/documents/202306/owners-manual-w11354658-revB.pdf
https://www.whirlpool.com/content/dam/global/documents/202408/quick-start-guide-w11646249-revD.pdf
We hope this information is helpful.
Christy T
Whirlpool® Connected Care Team
Written by a customer while visiting whirlpool.com