[This review was collected as part of a promotion.] After having a Maytag Commercial Washer with the built-in faucet, I like that system better. In other words, Maytag allows you to push - a button inside the washer; whereas, with your washer, I have to almost close the lid in order to reach the button to turn the faucet on/off. Otherwise, the washer is fine - due to the Christmas Holiday, I've only used it a few times.
(This review was collected as part of a promotion.) I bought 2 months ago and works well. Not for heavy duty use. 1 blanket at a time or it won’t drain. Unless you have the deep fill on the soap leaves a ring on the drum
Response from whirlpool.comBy Branded Team, Consumer Care, December 30, 2025
Hello! We are so sorry to hear about your experience. To help us investigate what happened and make things right, could you please send us a quick email with the following details? Model number Serial number Your full address (including postal code) Your Review ID # Please email us at canadasocial@whirlpool.com when you have a moment. Thank you so much for reaching out! Warmly, Teresa
Bought it in August, was broken in December. Their solution, wait 2 weeks for a repairman to come out and fix it. Oh, and we will also try to sell you an extended warranty that you have to pay for monthly. Because our product is junk and we know it won't last very long. Great business model people.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, December 23, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Washer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Washer model/serial number, and reference Case # 882695 We’re looking forward to hearing from you. Christy T
(This review was collected as part of a promotion.) I bought this after my 41 year old top loading Maytag washer decided it was time to retire and so far have been happy with it though I feel the instructions could be more detailed - for example, although I do not ask for the lid to lock, it does anyway and I cannot find a way around that. I realize it's a safety feature but there are times when one wants to add an item after the cycle has started.