Customer reviews from Samsung US
Samsung - 5.3 cu. ft. Bespoke AI Vented Smart All-In-One Washer/Electric Dryer Combo with AI Home - Brushed Black
Average customer rating
4.7
(704 Reviews)
Rating breakdown 704 reviews
5 Stars
581
4 Stars
82
3 Stars
16
2 Stars
7
1 Star
18
95%of customers recommend this product.
(
540 out of
567)
Customer Reviews for Samsung - 5.3 cu. ft. Bespoke AI Vented Smart All-In-One Washer/Electric Dryer Combo with AI Home - Brushed Black
Customer Rating
5
Time saver
on January 2, 2026
Posted by: avn128
from osprey, florida
[This review was collected as part of a promotion.] This thing is quit in its spin cycle compared to my previous 10 year old machine and saves so much space.
Being able to put clothing in at night to be completed by the time you wake up and the same with putting in a load before going to work saves so much time. There is no need to use your old "system" in which you wash and dry, then put in another load in the wash with this combo unit.
The best little spoken part is that after the dry cycle the washer/dryer is now dry. This means you don't need to worry about a moldy washer like all front loading washing machines
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome
on January 3, 2026
Posted by: Joshngeorgia
from Bethlehem, GA
[This review was collected as part of a promotion.] Great machine, it learns how you wash. Very nice to toss in dirty clothes and then it alerts you once everything is cleaned and dried.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Cadillac of combo washing machines
on January 3, 2026
Posted by: Mom2three
from Ohio
Fast, easy to use, quiet, I love it. Drys very well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on January 3, 2026
Posted by: Nash
from Georgia
[This review was collected as part of a promotion.] Its works great! Clothes come out so clean. Awesome. It good great too!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
cleans my clothes throughly i like it
on January 4, 2026
Posted by: Ronnie S
from 340 Creekside Trail
[This review was collected as part of a promotion.] make sure the locks are off or it’s really loud
but overall good washer
but overall good washer
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wash Day Just Got Easier
on January 5, 2026
Posted by: Snowman919
from North Carolina
[This review was collected as part of a promotion.] WOW! This machine does it all. From a Tide Pods cycle to delicates and wool. It even has options to wash or dry only. No need to add a dry sheet unless you prefer to use them. The clothes come out completely clean, smelling fresh and for the most part wrinkle free, including larger loads.
I've had Samsung washer/dryer's before but the all-in-one take doing laundry to a whole new level. So much quieter and the convenience of not needing to move a wash load to the dryer. There's also fend of cycle to prevent dried clothes from wrinkling via the machine of the Smart Things app.
This model has basically the same footprint as my 10 year old washer but half the space. I was able to free up room to add additional storage. And the pedestal drawer is perfect for cleaning product storage and raising the machine to a comfortable height.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing laundry set
on January 7, 2026
Posted by: Leila C
from North Richland Hills, TX
[This review was collected as part of a promotion.] This washer and dryer set is perfect! I love the color and design and it’s very user accessible and easy to operate. It does a great job washing and drying my clothes and can handle the loads that my family racks up through the week. They fit perfectly in my laundry room and overall I’m very satisfied with my purchase
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Doesn't dry clothes very well
on January 7, 2026
Posted by: JTrim
from Phoenix AZ
[This review was collected as part of a promotion.] Fit and finish is great
Does not dry clothes very well
Does not dry clothes very well
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
4
Response from Samsung USBy Ricardo, Samsung Care, January 12, 2026
Greetings,
We know how important it is to have a reliable appliance at home. Let us help you with your laundry combo.
Here is a link to the user manual; kindly go to page 94 to help you with its drying issue.
User manual.
https://downloadcenter.samsung.com/content/UM/202509/20250926111756839/OID86204_IB_V-PJT_WD8000F-AD_7LCD_EN_2509025.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1151812872) to help our team pull up your information when you message us.
Thank you.
-Ricardo
We know how important it is to have a reliable appliance at home. Let us help you with your laundry combo.
Here is a link to the user manual; kindly go to page 94 to help you with its drying issue.
User manual.
https://downloadcenter.samsung.com/content/UM/202509/20250926111756839/OID86204_IB_V-PJT_WD8000F-AD_7LCD_EN_2509025.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1151812872) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Written by a customer while visiting Samsung US