Customer reviews from Samsung US
Samsung - 5.3 cu. ft. Bespoke AI Vented Smart All-In-One Washer/Electric Dryer Combo with AI Home - Brushed Black
Average customer rating
4.7
(704 Reviews)
Rating breakdown 704 reviews
5 Stars
581
4 Stars
82
3 Stars
16
2 Stars
7
1 Star
18
95%of customers recommend this product.
(
540 out of
567)
Customer Reviews for Samsung - 5.3 cu. ft. Bespoke AI Vented Smart All-In-One Washer/Electric Dryer Combo with AI Home - Brushed Black
Customer Rating
5
Amazing
on December 29, 2025
Posted by: Lovejay
from New Mexico
[This review was collected as part of a promotion.] I love the screen it has , awesome advanced technology! And I love how I dont have to transfer my clothes from one to another this one does it al
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All in one
on December 31, 2025
Posted by: Steffy
from Nokomis fl
[This review was collected as part of a promotion.] I love the fact that you have one machine that can do everything
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy use , Cloths are softer with less drying time
on December 31, 2025
Posted by: Getherdone
from Santee, Ca
[This review was collected as part of a promotion.] the washer requires less washing time less soap the dryer the dryer uses less time drying the clothes they come up much fresher love the design easy to access the washer and dryer the capacity load is more than we need but very much useful when I once awhile need to do large items love to design the technology is great especially with the dryer and the Mist the wrinkle free
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great switch from having two units to ONE!
on December 31, 2025
Posted by: Star
from California
[This review was collected as part of a promotion.] Just got mine delivered today and the sleek design along with the space saving I have now in my laundry room makes me so happy. I was able to fit two of my children’s loads in one wash. I have a 11 month old and 3.5 year old so you can imagine how many clothes the go through. The performance is great low sound and th ability to sense the amount of load automatic detergent dispensers are awesome in saving me time
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great for households with pets
on January 1, 2026
Posted by: Nick
from Oklahoma
[This review was collected as part of a promotion.] They are a great little washer and dryer. There are no issues with it that I have been able to spot and they have very heavy load settings Which is a must with pets.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Does what it’s supposed to do
on January 1, 2026
Posted by: LostwithCoffee
from Fowler, CA
[This review was collected as part of a promotion.] The washer is able to hold a lot of clothes which I am especially appreciative of. One thing that bothers me is the LONG song at the end of a wash or dry. If that doesn’t bother you, you should be good. I’ve tried to figure out a way to turn off the chime and still can’t find a way. The washer and dryer is high tech with many options available for wash and dry. Drying large stuffy blankets can be a challenge as with any dryer. Aside from that, my clothes come out smelling nice and clean.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on January 1, 2026
Posted by: Angi
[This review was collected as part of a promotion.] Love the samsung product. Great features . The capcity is large enough for queen size blankets.
Written by a customer while visiting Samsung US
Customer Rating
5
Great products!
on January 1, 2026
Posted by: Vardha
from Texas
[This review was collected as part of a promotion.] We’ve been using the Samsung AI washer and dryer set in black for a while now, and it has exceeded expectations in every way. The design alone is a standout — the black finish looks modern, premium, and instantly elevates the laundry room.
Performance-wise, this combo is excellent. The AI-powered wash and dry cycles actually make a difference: loads come out consistently clean, well-balanced, and properly dried without overdrying. It automatically adjusts water, time, and drying based on the load, which takes all the guesswork out of laundry. Clothes feel fresh, not worn down.
The machines are also surprisingly quiet, even during spin cycles, which is a huge plus if the laundry area is near living spaces. Capacity is generous, handling everything from daily clothes to bulky items like bedding with ease.
Another big win is ease of use. The controls are intuitive, the display is clear, and the SmartThings app adds real value — notifications, cycle monitoring, and remote control all work smoothly. Maintenance alerts and diagnostics are helpful without being intrusive.
Overall, this Samsung AI washer and dryer combo delivers on performance, efficiency, and aesthetics. It feels like a premium, future-ready appliance set that simplifies laundry instead of complicating it. Highly recommended for anyone looking to upgrade to a smart, reliable, and great-looking laundry solution.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US