Customer reviews from Samsung US
Samsung - 5.3 cu. ft. Bespoke AI Vented Smart All-In-One Washer/Electric Dryer Combo with AI Home - Brushed Black
Average customer rating
4.7
(704 Reviews)
Rating breakdown 704 reviews
5 Stars
581
4 Stars
82
3 Stars
16
2 Stars
7
1 Star
18
95%of customers recommend this product.
(
540 out of
567)
Customer Reviews for Samsung - 5.3 cu. ft. Bespoke AI Vented Smart All-In-One Washer/Electric Dryer Combo with AI Home - Brushed Black
Customer Rating
5
Amazing quality and performance!
on August 19, 2025
Posted by: HappyBuyerTX
from Houston Texas
[This review was collected as part of a promotion.] I’m extremely happy with this product. The design feels modern and sleek, and it performs even better than expected. It runs smoothly, is very user-friendly, and the quality really stands out compared to other brands I’ve tried. Definitely worth the price, and I would highly recommend it to anyone.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pretty big and handles a lot of laundry
on August 20, 2025
Posted by: Superman
[This review was collected as part of a promotion.] It has many great features that I did not have an old school models
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the design and color
on August 20, 2025
Posted by: Superman
[This review was collected as part of a promotion.] The product looks very sleek and very easy to use once you get the hang of it compared to old models
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Stackable holds big loads looks really nice
on August 23, 2025
Posted by: Marsha
from Ky
[This review was collected as part of a promotion.] the front load washer under the dryerIt's plugged up but like it's lost its power may just be me not knowing what I'm doing they didn't leave me a instruction booklet
I would recommend this to a friend!
Features
3
Performance
4
Design
5
Written by a customer while visiting Samsung US
Customer Rating
5
Combo
on August 23, 2025
Posted by: Family
[This review was collected as part of a promotion.] Great product extremely intuitive and easy to use!
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product
on August 25, 2025
Posted by: Sammy Team
from Alabama
[This review was collected as part of a promotion.] Samsung has always been my go to brand. For washer and dryer and refrigerator and phone and tablets.
I like the products this is my second pair of this washer. In two years of first purchase no issues. So easy to use and clean up.
I like the products this is my second pair of this washer. In two years of first purchase no issues. So easy to use and clean up.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Quiet and so efficient
on August 25, 2025
Posted by: Amanda J
[This review was collected as part of a promotion.] Whisper quiet! It's so easy to use and it works great too!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Good features, somewhat difficult to understand
on August 26, 2025
Posted by: EON AUGUSTA
from Houston, TX
[This review was collected as part of a promotion.] Unit is nice, but a bit larger than expected. Keep trying to get me to use the smarter things app.
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy Samsung Care, August 27, 2025
Hi Eon Augusta,
Thanks for sharing your thoughts—it’s great to hear you're enjoying the unit overall. It makes sense that the size might feel a bit more noticeable once it's in your space, especially with today’s more spacious and modern appliance designs. We're here to help make your experience as smooth as possible.
SmartThings is definitely a feature we like to highlight, but how and when you choose to use it is entirely up to you. If you'd prefer to deactivate it for now, you can easily do so and set it up whenever you're ready. For instructions, please refer to pages 66 and 67 of your user manual:
https://downloadcenter.samsung.com/content/UM/202507/20250718080743770/OID86204_IB_V-PJT_WD8000F_AD_7LCD_EN_250717.pdf
Should you need more assistance with your washer/dryer combo model, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1150517489 to help our team pull up your information.
Leo
Thanks for sharing your thoughts—it’s great to hear you're enjoying the unit overall. It makes sense that the size might feel a bit more noticeable once it's in your space, especially with today’s more spacious and modern appliance designs. We're here to help make your experience as smooth as possible.
SmartThings is definitely a feature we like to highlight, but how and when you choose to use it is entirely up to you. If you'd prefer to deactivate it for now, you can easily do so and set it up whenever you're ready. For instructions, please refer to pages 66 and 67 of your user manual:
https://downloadcenter.samsung.com/content/UM/202507/20250718080743770/OID86204_IB_V-PJT_WD8000F_AD_7LCD_EN_250717.pdf
Should you need more assistance with your washer/dryer combo model, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1150517489 to help our team pull up your information.
Leo
Written by a customer while visiting Samsung US