Customer reviews from Samsung US
Samsung - 5.3 cu. ft. Bespoke AI Vented Smart All-In-One Washer/Electric Dryer Combo with AI Home - Brushed Black
Average customer rating
4.7
(704 Reviews)
Rating breakdown 704 reviews
5 Stars
581
4 Stars
82
3 Stars
16
2 Stars
7
1 Star
18
95%of customers recommend this product.
(
540 out of
567)
Customer Reviews for Samsung - 5.3 cu. ft. Bespoke AI Vented Smart All-In-One Washer/Electric Dryer Combo with AI Home - Brushed Black
Customer Rating
5
Great feature
on August 15, 2025
Posted by: Vanessa
from Naples
[This review was collected as part of a promotion.] Definitely Love, the fact that I don’t have to worry about transferring the clothes to the dryer. I absolutely love the wrinkle prevention feature.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best washer/dryer ever!
on August 23, 2025
Posted by: arelliott42
from Tallahassee, Fl
[This review was collected as part of a promotion.] Absolutely the best! Very large capacity and super efficient. The app makes things very streamlined.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Perfect for busy moms!
on August 25, 2025
Posted by: GoddessGnomes23
from Roscommon, Michigan
[This review was collected as part of a promotion.] All in one washer/drier has been a wonderful addition to our 1 adult, 1 teen, and 1 little with a fur-dorable zooming household adopted cuddle loving cat. With large capacity detergent and softener tray each load is quickly started as "Sammy" (yep I name my appliances) senses each load to dispense the proper amount, plus out of all combos I have looked at this Samsung has thee best lint filter system to clean with built in squeegee!!! Making lint cleaning a breeze, I clean it after every load which takes only seconds! No need for adding extra drying time as vented system gets each load dry everytime! Would have given 5 stars if the door was able to be selected to open on right side, but that is a minor adjustment for this mom and tiny laundry room.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
After one use.
on September 3, 2025
Posted by: Sabrina
from Kentucky
[This review was collected as part of a promotion.] Ran my first medium load of colors. Panel is great. Clean and easy to use. It was nice not having to transfer clothing. However, in this load was two towels. They were still damp after the normal setting cycle. Put it on timed dry dor 20 minutes. I decided to check on it after ten minutes and paused the machine. I waited, and waited and waited some more for the door to unlock just to check it. They were done. Stopped the timed dry. Overall, I am still excited about the machine, but I am definitely going to have to adjust the way I do laundry.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung all in one washer dryer
on September 20, 2025
Posted by: Lassner Laundry
from Lodi, CA
[This review was collected as part of a promotion.] This is our second unit in 1 1/2 months
The first one stopped drying
I’m not too happy with this unit but they replaced it so if it happens again I will never buy another one
The first one stopped drying
I’m not too happy with this unit but they replaced it so if it happens again I will never buy another one
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
It's a Love/Hate relationship-pethair 🚫
on September 24, 2025
Posted by: Gone_Loony
from Maysville, North Carolina
[This review was collected as part of a promotion.] I recently purchased the Samsung vented washer/dryer combo and overall, I’m impressed with its performance and convenience. The machine washes and dries clothes in one seamless cycle impressively well, which saves space and time. It’s easy to use, has a modern, intuitive interface, and the variety of wash/dry settings makes it versatile for everything from bulky bedding to quick refresh cycles.
One feature I love is how quiet and efficient it is compared to my old setup. It handles everyday laundry loads very well, but rocks out with stains. Don't get me started with the steam sanitize cycle, because im in love especiallywith me having so many pets (more than just the dogs, its basicly a small zoo lol), and the vented drying system (outside of first time learning the machine, and the machine learning our wash patterns) leaves clothes dry without the dampness I’ve experienced with other combo units.
My only real drawback: maintenance for pet owners, which is becoming more of a hassel, and I feel may cause issues down the road. I have four dogs, and I wish I had known that this unit doesn’t handle pet hair well. About once every four or five cycles, I have to stop and thoroughly clean the drum ring & the ring drain filter, washing machine clean out filter, and the lint trap air-passage area since the hair has started to accumulate on both sides of the trap (mostly the right where it exits out to the vent- top right back of machine) . Hair builds up quickly and clogs these parts if your not on top of it, which can affect airflow and drying efficiency. If you don’t have pets, this may not be a concern — but for homes with heavy shedding, it’s something to plan around your laundry chores for.
Bottom line:
If you want a quiet, space-saving all-in-one washer/dryer with solid performance and don’t have a lot of pet hair to deal with, this Samsung combo is a great choice. Pet owners should just be prepared for frequent filter and lint maintenance.
If you want a quiet, space-saving all-in-one washer/dryer with solid performance and don’t have a lot of pet hair to deal with, this Samsung combo is a great choice. Pet owners should just be prepared for frequent filter and lint maintenance.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Leaves You With Wrinkles Clothes
on October 3, 2025
Posted by: Samm
from Michigan
If you wash a lot of cotton this product will leave it wrinkled every time. Even with the wrinkle guard setting to keep the dryer running after it's done. Large load, small load, doesn't matter. Wrinkled. To top it all off it doesn't even have a "Steam Refresh" dryer only cycle like some Samsung dryers do so you can't even use that to get wrinkles out.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
2
Value
1
Response from Samsung USBy SEA Care, October 6, 2025
Samm, we understand that dealing with a dryer that leaves the clothes wrinkled can be disappointing. Let us help. \n\nPlease refer to your user manual for instructions on how to care for wrinkled clothes. Turn to page 92, kindly choose, "Items still wrinkled after Wrinkle Prevent (Wrinkle Away, Wrinkle Release.)"\n\nUser Manual\nhttps://downloadcenter.samsung.com/content/UM/202509/20250926111756839/OID86204_IB_V-PJT_WD8000F-AD_7LCD_EN_2509025.pdf\n\nShould you need more assistance, please feel free to get back to us via the following options:\n\n1. Facebook Messenger: http://m.me/Samsungsupport\n2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 \n3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us\n\nWhen you message us, please provide us with this reference number (1150938808) to help our team pull up your information.\n\nHave a great day.\n\n^Camille
Written by a customer while visiting Samsung US
Customer Rating
5
Real-Life Family-Tested and Still Obsessed After a
on October 16, 2025
Posted by: All7ofus
from Mojave, CA
We’ve had the Samsung Bespoke All-in-One Combo for just over a year now, and it’s safe to say it’s survived (and conquered) real-life chaos. We’re a loud, busy, animal-raising, kid-chasing family of seven. Between scouts, jujitsu, cadet corps, FFA, and marching band, our laundry isn’t “a little dirty” — it’s a full-contact sport. Add in farm life, three dogs, a cat, and two adults (one who works on motorcycles and one who somehow stays spotless), and you can imagine the laundry mountain we face daily.
This machine has handled it all. Mud, grease, pig mess, mystery stains — gone. I load it at night, go to bed, and by morning: clean, dry, fresh clothes. The automatic detergent and softener dispensers are a dream — I refill detergent once a month and softener every six weeks, and it even reminds me when to run its self-clean cycle.
The ventless design is genius — no more clogged dryer hoses or lint disasters. After a full year of daily use (often two loads a day), I’ve only had to do one quick five-minute deep clean. The lint filter is easy to access and clean, and it’s surprisingly quiet for all it does.
The steam feature is a lifesaver for my husband’s work clothes — most come out ready to hang and wear. I iron far less now, which is its own kind of miracle.
We’ve also noticed lower utility bills — less water use and a noticeable drop in our Edison bill since it runs on a standard outlet instead of high voltage.
After a year, this machine hasn’t missed a beat. I genuinely wish we’d switched sooner. If we could, we’d replace every appliance in our home with Samsung Bespoke — but with a family of seven, that’ll take some saving up!
If you’re on the fence, jump. This washer-dryer combo is absolutely worth it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US