Customer reviews from Samsung US
Samsung - 5.3 cu. ft. Bespoke AI Vented Smart All-In-One Washer/Electric Dryer Combo with AI Home - Brushed Black
Average customer rating
4.7
(703 Reviews)
Rating breakdown 703 reviews
5 Stars
581
4 Stars
82
3 Stars
16
2 Stars
7
1 Star
17
95%of customers recommend this product.
(
540 out of
566)
Customer Reviews for Samsung - 5.3 cu. ft. Bespoke AI Vented Smart All-In-One Washer/Electric Dryer Combo with AI Home - Brushed Black
Customer Rating
1
No dewrinkle mode! No reason not to!
on March 15, 2026
Posted by: Trying to like samsung
No dewrinkle or steam dewrinkle? Im going to keep this as one stars until they update this. That's a feature that was on my dryers from a decade ago. I have the vented combo and even it doesn't? I can understand the ventless more but that a shame. Also the way that the vent hole is at the top allows for way more hair to get trapped in the drum instead of ejected to the vent filter.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
5
Value
3
Response from Samsung USBy Rachel, Samsung, March 23, 2026
"Hello Trying to like Samsung, we acknowledge the time you took to share your review of your Samsung washer dryer combo.
Your feedback plays an important role in informing us about our continued improvements to our products and the customer experience.
Please keep this reference number for your records: 1152279236.
We appreciate hearing from you and truly value your business.
Rachel
Samsung Care
"
Your feedback plays an important role in informing us about our continued improvements to our products and the customer experience.
Please keep this reference number for your records: 1152279236.
We appreciate hearing from you and truly value your business.
Rachel
Samsung Care
"
Written by a customer while visiting Samsung US
Customer Rating
5
Nice product
on November 2, 2025
Posted by: Lisa
[This review was collected as part of a promotion.] Ok I don’t know what you want her. This is not user friendly
Written by a customer while visiting Samsung US
Customer Rating
5
Very cool features like air fluff on the dryer
on July 1, 2025
Posted by: Christlieb
from Indiana
[This review was collected as part of a promotion.] Easy to use, very slick design. Extra deep basin for large loads of laundry
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent machine
on July 13, 2025
Posted by: Rcruz
from Stockton, CA
[This review was collected as part of a promotion.] Easy to operate, laundry is cleaner than ever before, and the dryer is very efficient.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great freatures
on September 19, 2025
Posted by: KJimm
from Goergia
[This review was collected as part of a promotion.] Love the color scheme, size, and the product itself
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Pretty
on November 14, 2025
Posted by: GMT1128
from Reno, NV
[This review was collected as part of a promotion.] I just received this machine today, so have not had a chance to test its abilities. But it’s beautiful.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Don't have to switch from wash to dry
on May 12, 2025
Posted by: Sandy
My daughter has a problem with this. She says it does almost everything, but it doesn't fold the cloths. We love it
Written by a customer while visiting Samsung US
Customer Rating
5
Good product
on June 20, 2025
Posted by: Daniel
from San Diego
[This review was collected as part of a promotion.] I filled up the detergent chamber but the machine says it needs refill. May be on a learning curve, lot of features to learn.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US