Customer reviews from Samsung US
Samsung - 5.3 cu. ft. Bespoke AI Vented Smart All-In-One Washer/Electric Dryer Combo with AI Home - Brushed Black
Average customer rating
4.7
(704 Reviews)
Rating breakdown 704 reviews
5 Stars
581
4 Stars
82
3 Stars
16
2 Stars
7
1 Star
18
95%of customers recommend this product.
(
540 out of
567)
Customer Reviews for Samsung - 5.3 cu. ft. Bespoke AI Vented Smart All-In-One Washer/Electric Dryer Combo with AI Home - Brushed Black
Customer Rating
1
Would not buy again
on October 24, 2025
Posted by: Cat1
I have one that's about 14 months and it's showing an error code on the motor. It's just out of warranty. Never had an issue with any of the other washers that have had in the past this is just not acceptable for something of this price range and of this brand.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
5
Value
1
Response from Samsung USBy SEA Care, October 27, 2025
Cat1, we understand the frustration when an error code is displayed on your washer-dryer combo. Allow us to help.
Here is a guide to help you with your error code. Please match the error code you see from the list provided. Kindly click the embedded word and watch the video if prompted.
Samsung washing machine information and error codes
https://www.samsung.com/us/support/troubleshoot/TSG10000997/#washing-machine-displays-an-error-code
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151145045) to help our team pull up your information.
Have a great day.
^Camille
Here is a guide to help you with your error code. Please match the error code you see from the list provided. Kindly click the embedded word and watch the video if prompted.
Samsung washing machine information and error codes
https://www.samsung.com/us/support/troubleshoot/TSG10000997/#washing-machine-displays-an-error-code
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151145045) to help our team pull up your information.
Have a great day.
^Camille
Written by a customer while visiting Samsung US
Customer Rating
5
Spaceship All in One Bespoke
on October 31, 2025
Posted by: Debo
from Western Massachusetts
[This review was collected as part of a promotion.] We have lovingly named him Dark Vader. We love how awesome it cleans our clothes. And we love that we have a 10 min window to unload our delicates and start the dryer. The clothes come out perfectly dried. The unit looks like art work dramatic and sexy. I never thought I would say that about a major appliance.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Machine
on November 8, 2025
Posted by: Luvthecombo
from NY
[This review was collected as part of a promotion.] I was skeptical about how it would perform, but it actually washes and drys perfectly. It’s so much more convenient not needing to switch between a washer and a dryer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great technology
on November 12, 2025
Posted by: Hawaii user
from Honolulu, Hawaii
[This review was collected as part of a promotion.] Great space saver. No need to move clothes from the washer to the dryer. So convenient. Suggest to everyone. High technology, Great design, no need to add detergent every time.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!
on November 14, 2025
Posted by: Andrei
from Fort Lauderdale, FL
[This review was collected as part of a promotion.] This washer and dryer combo is a fantastic combination. I love its design and technology. The quality of washing and drying is excellent.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall Great bundle
on November 15, 2025
Posted by: Snoop
from FL
[This review was collected as part of a promotion.] Lol my new laundry bundle. Samsung is the best....
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Looks great, works great!
on November 20, 2025
Posted by: Nate Dee
from Atlanta, GA
[This review was collected as part of a promotion.] Love the design and ease of use! This washer dryer combo is very much a plug n play device that makes laundry so much easier! I don't think I can go back to the old way using separate machines.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Futuristic machine
on November 22, 2025
Posted by: Anonymous
from Mission, BC Canada
[This review was collected as part of a promotion.] I am so excited and very happy about this washer/dryer combo. I do my laundry almost everyday. My old Samsung washer finally gave up on me and we got this new combo washer. I love how I can control everything on my phone and it has so many options I can choose right on my phone. I can schedule a wash even when I’m not home. I love that the door automatically opens after washing (you can turn this option off if you want). It has a liquid detergent and softener containers that you fill up and the machine will determine how much to use. No need to put it manually. So many great options. Looking forward to many years of use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US