Customer reviews from Samsung US
Samsung - 5.3 cu. ft. Bespoke AI Vented Smart All-In-One Washer/Electric Dryer Combo with AI Home - Dark steel
Average customer rating
4.8
(253 Reviews)
Rating breakdown 253 reviews
5 Stars
214
4 Stars
27
3 Stars
7
2 Stars
2
1 Star
3
97%of customers recommend this product.
(
199 out of
205)
Customer Reviews for Samsung - 5.3 cu. ft. Bespoke AI Vented Smart All-In-One Washer/Electric Dryer Combo with AI Home - Dark steel
Customer Rating
4
Samsung Bespoke
on July 10, 2025
Posted by: Love my unit
from Camp Lejuene, NC
[This review was collected as part of a promotion.] Have done my first few loads with this unit and I do like that I can just throw it all in and not have to worry about switching over loads. Plus the added bonus of not having to put in the laundry soap and fabric softener every load
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Washer Dryer Combo
on July 11, 2025
Posted by: Pratt05419
from Wilton NY
[This review was collected as part of a promotion.] East to use, quiet, anyone can use. Heavy to keep shaking and moving down.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful and efficient!
on July 17, 2025
Posted by: Thomas73
from Huntsville, AL
[This review was collected as part of a promotion.] Zero complaints with this set. The color combo with the copper/gold accents is simply beautiful. Washer is incredibly efficient with several load settings to choose from to ensure your items are as clean as possible. Had to play around a bit with the dryer settings to ensure things like towels and bedding are completely dry - but it gives you the option to do so, which is great! This set was a bit of an upgrade for us from our previous Samsung set; however, the only “upgrade” is the esthetic look of the set and higher capacity. Highly recommend!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exelent Product
on July 19, 2025
Posted by: Carlosylizzy10
from Ft. Hancock Tx
[This review was collected as part of a promotion.] I had my doubts but now I love it has worked very well for me.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far so good
on July 26, 2025
Posted by: BenM
[This review was collected as part of a promotion.] So far so good. The product is a great idea to have a combo with vented feature so that I can use the best of both the worlds - vented and combo, and save space for extra storage when only one unit is enough. I look forward to using it with all its AI features especially when one need not move washed clothes into another unit for drying.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Solid
on August 4, 2025
Posted by: Jfee30
from Alexandria, KY
[This review was collected as part of a promotion.] Overall it seems nice. But I keep getting issues with imbalance and it kicks off. Hoping that I can get it figured out.
I would recommend this to a friend!
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy Samsung Care, August 4, 2025
Hello,
We understand how inconvenient it is when an appliance is unbalanced. Let us help.
Below is the user manual link for your model. You may refer to page 90 for the suggested actions when the unit vibrates.
https://downloadcenter.samsung.com/content/UM/202507/20250718080743770/OID86204_IB_V-PJT_WD8000F_AD_7LCD_EN_250717.pdf
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number 1150237641 to help our team pull up your information when you message us.
Thank you.
-Angelica
We understand how inconvenient it is when an appliance is unbalanced. Let us help.
Below is the user manual link for your model. You may refer to page 90 for the suggested actions when the unit vibrates.
https://downloadcenter.samsung.com/content/UM/202507/20250718080743770/OID86204_IB_V-PJT_WD8000F_AD_7LCD_EN_250717.pdf
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number 1150237641 to help our team pull up your information when you message us.
Thank you.
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding combo
on August 9, 2025
Posted by: WillG
from New Orleans, LA
[This review was collected as part of a promotion.] The washer and dryer came as advertised. Looks sleek, sharp and has all of the bells and whistles you would expect from a Samsung product. They are quiet, efficient and the WiFi feature is next level!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great 👍
on August 10, 2025
Posted by: Diony
from Gastonia NC
[This review was collected as part of a promotion.] All Samsung appliances are the best I love my washer and dryer
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US