Customer reviews from Samsung US
Samsung - 5.3 cu ft. Bespoke AI Vented Laundry Combo All-in-One Ultra Capacity Washer and Electric Dryer with AI Home - Dark steel
Average customer rating
4.8
(128 Reviews)
Rating breakdown 128 reviews
5 Stars
109
4 Stars
14
3 Stars
3
2 Stars
2
1 Star
0
97%of customers recommend this product.
(
107 out of
110)
Customer Reviews for Samsung - 5.3 cu ft. Bespoke AI Vented Laundry Combo All-in-One Ultra Capacity Washer and Electric Dryer with AI Home - Dark steel
Customer Rating
5
I would buy two but there’s no need
on June 2, 2025
Posted by: Travissimo
from Fairfield
[This review was collected as part of a promotion.] There have been few electronics that I have purchased and have failed to find a couple of flaws.... I have met my match. Samsung has hit it out of the park with this washer/dryer combo.
I originally had the older combo technology that utilizes steam to dry your clothes. You would put dirty clothes in, and 5 to 6 hours later, clean clothes would come out completely dry and ready to be folded. I thought that this was the trade-off I'd have to make in order to provide myself with that convenience. FALSE.
The Samsung engineers have given me what I've been searching for, a washer that does a really good job at washing, and then puts it into a dry cycle with vented heating.
I have yet to encounter a cycle that takes more than 3 hours to complete on this new machine!
I could go on and on about the things that I love, but the one feature that takes the cake are the liquid dispensers. The machine will measure the weight of the clothes within the drum, and then automatically dispense from the large liquid containers the appropriate amount of detergent and softener.
If there is a single flaw I can find, it's around the cycle modes. I hope that in the future Samsung will provide us with the option to customize the current cycles or create custom ones of our own and save them permanently into the memory. But for now, I have found the necessary cycles to use through their suggested modes you can download from online. My husband is very grateful that we have gone down from using convoluted combinations to a simple AI wash for everything, perm press for delicates, and steam-sanitized for bedding and towels.
Everything about the machine makes sense, and I genuinely do not have an inkling of buyers remorse. Do yourself a favor and get one of these. My husband approves, which is a 1 in 10 chance!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Game changer!
on June 3, 2025
Posted by: Ax4c89
from Atoka
[This review was collected as part of a promotion.] This washer-dryer combo is hands down one of the most convenient and transformative purchases I’ve ever made for my home, which is saying alot as i tend to always buy things that i feel will make life easier. While traditional separate machines allow for simultaneous washing and drying, making it so i have several loads in que to fast track the job - this all-in-one unit has completely redefined laundry day for me. The ability to start a load before bed and wake up to clean, dry clothes ready for folding is nothing short of amazing and life changing.
As someone with ADHD, laundry has often felt like a multi-day chore that i LOATHE. this machine has made the process so seamless and efficient that folding no longer feels like a burden. The generously sized top surface has even become my go-to folding station, which helps me stay on task and avoid procrastination.
One of my absolute favorite features is the automatic detergent and softener dispensing system. I no longer have to think about measuring or remembering additives—it's completely effortless and incredibly helpful. The machine also includes a variety of smart features and even apps like Spotify. While I personally don’t use the Spotify function much (the speaker quality is underwhelming and we already have a fridge with it in the next room), it may appeal to others who enjoy a more connected home experience.
The AI-driven adaptive settings and the broad range of wash and dry cycles are truly top-tier.
There have been a few minor issues: occasionally during the spin cycle, the machine struggles even with moderate-sized loads, and the lint trap has shown some cosmetic wear due to trapped debris so im slightly concerned if debris slipping through the cracks will end up being an issue in the long run . Additionally, on rare occasions, the towel cycle has left them feeling stiff, as if detergent hadn’t fully rinsed out. These aren't frequent occurrences, but they are worth noting.
Despite these minor quirks, I genuinely love this appliance. It has made laundry feel more like a streamlined part of my routine rather than a dreaded chore, and I’m genuinely excited to keep using it
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Amazing
on June 4, 2025
Posted by: WendigoX
from Lexington
[This review was collected as part of a promotion.] This All in one washer and dryer has revolutionized the way I do laundry! Not only do I not have to worry about adding detergent or softener with every load thanks to the automatic dispensers that utilize AI to determine the correct amount, but also it saves time with having the dryer function built in. I'll never forget to move my clothes to dryer again! Not only does the washer aspect get my clothes clean in a quick time, but the dryer functionality gets them fully dry without having to redry multiple times. After the circle is complete, the door pops open to ensure no moisture get trapped inside as well. I also like the way that the smart things app lets you see exactly where I'm the cycle you are, and you can control it from the app. The machine also talks to my other Samsung devices and pops up a notification on my Samsung TV to let me know when the cycle is complete. The only downside is how heavy this machine is, however it is understandable since it takes the place of 2 machines in 1. 10 out of 10, definitely get this machine if you can!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Switch Loads No More
on June 5, 2025
Posted by: grimlock491
from Magnolia
[This review was collected as part of a promotion.] This is really a game changer for doing laundry. How many times have you started a load in the washer and forgot to switch over to the dryer? Now you can go to bed and clothes will be washed and dried in the morning.
I have done standard loads, bedding, towels and whites. All clothes came out clean and dry. So many settings to dial in the right wash and drying.
The large touch screen makes setting up easy and to control everything.
Since this version is vented, you do need the 240V, 30 amp plug.
I have done standard loads, bedding, towels and whites. All clothes came out clean and dry. So many settings to dial in the right wash and drying.
The large touch screen makes setting up easy and to control everything.
Since this version is vented, you do need the 240V, 30 amp plug.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
would be everything if it folded too
on June 6, 2025
Posted by: Prints911
from Denver
[This review was collected as part of a promotion.] Let’s start with the obvious. Yes, this washer/dryer combo is definitely big and heavy. But honestly, once it’s in place, who’s moving it? (Okay, full disclosure: my husband did have to move it once to adjust the legs because we have a drip pan underneath. But that’s a one-time thing.)
Now, one thing I didn’t expect but ended up really appreciating is the detergent and fabric softener cartridge system. Just a heads-up, you’ll need to make sure there’s enough clearance at the bottom front so the little door can swing open for refilling. It's a small thing, but something we didn't think about until setup.
So here's where it gets interesting. Laundry duties in our house are split: my husband handles the washing and drying, and I do the folding. He’s a bit proud of himself right now because this unit makes his job ridiculously easy. He just loads the clothes, selects the cycle, and boom, this machine handles the rest. Yes, I’m mildly jealous, because no, it doesn’t fold too (yet!). But hey, at least he doesn’t leave wet laundry sitting in the washer for a day anymore. Since this machine washes and dries, there’s no more forgotten loads turning into mildew central.
I’ll admit I was skeptical at first, especially when it came to bulky items like bedding. But wow, it holds a lot! I was able to fit a full set of sheets and a blanket into one load, and there was still room to spare. I’m not sure how they engineered this thing, but it’s a laundry miracle.
Also, the app is super handy. It lets us know when the load is done, and it even pops the door open when the cycle ends so everything can air out. Little thoughtful touches like that go a long way.
Honestly, we’re never going back to the old-school washer and dryer setup. This machine has completely changed how we do laundry in this house. And if they ever invent one that folds too, I might actually consider giving up my half of the chore. Maybe.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
Set and Forget
on June 7, 2025
Posted by: Vanfig
from Hollister
[This review was collected as part of a promotion.] I have really enjoyed the AI Vented Laundry Combo. The #1 thing i like about the combo is that it is a combo! I can pit my clothes in the washer and don't need to worry about having to put the clothes to dry. I would too often forget to move the clothes in the dryer, that I would constantly be re-washing my clothes so they wouldn't smell. I love that i can put my clothes in the washer before I go to bed and they are ready when I wake up on the morning. The touchscreen it's pretty easy to use, but I don't like that the normal cycle doesn't let me choose a different spin cycle or drying temp. I was surprised that the complete time to wash and dry wasn't too long. On average a regular cycle takes about 2.5 hours. The two things I don't like, are if you put in too many clothes, the clothes in the center don't get completely dry so you have to do a second dry cycle, and the power cord is too small. I could not position the washer the way I wanted to because the cord is too short.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Great purchase
on June 9, 2025
Posted by: mrhumboldt
from Florida
[This review was collected as part of a promotion.] We really enjoy this washer dryer combo. Very simple to use, quite and efficient.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Life-Changing Laundry Experience
on June 10, 2025
Posted by: villison777
from Woodland Hills
[This review was collected as part of a promotion.] This AI Vented Laundry Combo has been a good improvement for our laundry. When we started using it, I’ve noticed a significant reduction in noise and increased efficiency compared to our old machine. The AI feature automatically adjusts the settings based on the load, saving time and ensuring that our clothes are treated gently and thoroughly cleaned. The drying function is very impressive. Clothes come out fresh and ready to wear, without any extra steps required. I like its sleek, modern design that complements our laundry area. I highly recommend this to anyone seeking a reliable, smart, and space-saving laundry solution. I am happy with this purchase.
I would recommend this to a friend!
Written by a customer while visiting The Insiders