Customer reviews from Samsung US
Samsung - 5.3 cu ft. Bespoke AI Vented Laundry Combo All-in-One Ultra Capacity Washer and Electric Dryer with AI Home - Dark steel
Average customer rating
4.8
(127 Reviews)
Rating breakdown 127 reviews
5 Stars
108
4 Stars
14
3 Stars
3
2 Stars
2
1 Star
0
97%of customers recommend this product.
(
106 out of
109)
Customer Reviews for Samsung - 5.3 cu ft. Bespoke AI Vented Laundry Combo All-in-One Ultra Capacity Washer and Electric Dryer with AI Home - Dark steel
Customer Rating
5
Time saver and very reliable
on May 27, 2025
Posted by: Troutmanerica
from Greencastle
[This review was collected as part of a promotion.] Bespoke AI Vented Laundry Combo seriously deserves 5 stars. This machine has made doing laundry not just easier but actually enjoyable. What really blew me away is how much faster the whole process is, it washes and dries in nearly half the time compared to my old setup. I used to have to wait around to transfer loads between the washer and dryer, and dry several times but now I can just toss it all in, walk away, and come back to clean, dry clothes.
One minor hiccup I ran into was during the first use… the machine didn’t recognize that detergent had been added. It was a little confusing at first, but turning the unit off and back on quickly resolved the issue. Since then, it’s been running flawlessly with no issues at all.
The smart features are incredibly helpful. The app keeps me in the loop with real-time notifications, so I always know when the cycle has shifted from wash to dry. I love that it alerts me the moment everything is done and automatically opens the door, so I’m not stuck waiting or guessing. It’s the little things like that which make a huge difference.
The design is sleek, the controls are intuitive, and it runs surprisingly quiet it is perfect for apartment living or open-plan homes but is large and heavy so I wouldn’t recommend trying to move it often. I also appreciate the eco-friendly features that doesn’t sacrifice performance.
If you’re looking for a laundry combo that saves time, simplifies your routine, and uses smart technology in a truly helpful way, this is the one. Highly recommended!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Laundry on the fly
on May 28, 2025
Posted by: vmr121212
from Liberty Hill
[This review was collected as part of a promotion.] This Samsung AI washer and dryer combo is a total game changer for our family. Let me start at the beginning: a nice, stylish, well designed machine arrives at my door step and gets set in place in lieu of my 2 other old but reliable machines of 10 plus years. I look at my new laundry space and notice how much more space I just gained by the idea that it's a combo.
To add to the fun, I plug it in and a nice looking digital screen greets me with a well executed step by step instructions guide on how to set up the unit plus features and QR code to install the smart things app to link the machine to the phone appears. As my house has a lot of Samsung Smart devices, this machine quickly found a home here. Connected flawlessly to my network already setup and ready to go via smart things that was well established on my phone.
Once the setup process was completed, the machine has a simple to use interface that allows for selection of variety of features such as AI wash and dry which auto selects pretty much for you the entire wash and dry cycle depending on the item and soil level. Love love love this feature as it simply became my go to feature now. Just set and forget it. Some time later, the clothes are perfectly washed and dry. No mess, and no need to switch over which I must say is something to get used to. Breaking that habit of having to constantly switch over from washer to dryer is a chore that I hated especially while taking care of a house with 4 children (boys).
There are other features such as steam wash, bubble soak, speed cycle, etc. I tried almost all with different variations of clothes, blankets, and towels and the items came out soft, fresh, and fully washed and dried as expected. Some cycles do take a long time however but I tend to do my laundry at night so it doesn't bother me especially when there's no need to swap from washer to dryer.
The bottom of the machine also has 2 containers for detergent, softener, or hybrid where you can alternate 2 different types of detergent. Each configurable to the cycle you select. What else could I possibly want in a washing machine. I love that you fill it up and the machine will select how much it needs and dispense accordingly. The right amount every time and I don't need to pour or add for a new load. It has a sensor of how much is left in each bin and notifies me when low through the touchscreen and the app. Truly remarkable. Also, the lint filter clean out couldn't be easier, slide it out right at a convenient height, slide it, and the lint rolls up. All built in to the filter.
No mess, easy to use and absolutely phenomenal. This machine has changed the way we do laundry forever and has provided us more family time instead of more chore time. Excellent quality product from a brand we already love very much.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Fun Tech for a washer
on May 28, 2025
Posted by: Emak413
from Columbus
[This review was collected as part of a promotion.] So far this thing is great! The technology is amazing. So easy to work with. Fill the detergent, fill the fabric softener, and you are ready to go! The app tells you how much detergent and softener are left. The alerts are easy and let you know when the wash cycle is done, when the dryer is done. Have done multiple loads and each was different. Regular clothes, sheets, towels and so far all have been just as good as any other washer and dryer combo I have had in the past. I also really like this design for the lint trap. So much easier to clean it off than previous versions.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
AI Laundry Masterpiece
on May 29, 2025
Posted by: MWagner1215
[This review was collected as part of a promotion.] If you would've told me 5 years ago that there would be an all-in-one washer and dryer that actually worked, I wouldn't believe you. Not only does this work really well, but it is loaded with bells and whistles that actually make me look forward to doing laundry. Being able to play music or videos on my washing machine is amazing in itself, but having a single unit that washes, dries, automatically dispenses detergent and softener, and also uses AI to learn my usage and adjust accordingly is as good as it gets. It's so convenient to be able to throw my laundry in and start a cycle, and then go run errands without having to plan time in between to transfer my clothes to the dryer. This is a must have for people on the go who also love tech.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Laundry Made Easy and Fast
on May 30, 2025
Posted by: Moonb0071
from Houston
[This review was collected as part of a promotion.] The Bespoke AI Laundry Vented Combo All-in-One Ultra Capacity Washer and Electric Dryer has completely changed the way I do laundry. One of my favorite features is how it seamlessly washes and dries in a single cycle, so no more forgetting to move clothes from the washer to the dryer. Everything comes out clean, fresh, and perfectly dry every time. I have noticed I don't even need to use dryer sheets anymore.
The large automatic soap dispenser is another standout feature, which I love. I no longer have to guess how much detergent to use as it dispenses the right amount automatically, which is not only convenient but also helps preserve my clothes. Speaking of clean, this machine does an outstanding job of removing stains and odors, leaving everything looking and smelling great.
The touchscreen interface is sleek and intuitive, making it easy to customize cycles and settings. I also love the steam wash options, which adds an extra boost of cleaning power, especially for tougher loads or stains. It even has hands free voice activation so I can start a load while cooking dinner or relaxing on the couch.
Overall, this all-in-one unit has saved me time, effort, and guesswork, and it looks great in my laundry room and even saves me space.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Wash and Dry and Space Saver
on May 30, 2025
Posted by: onyiantize
from Mansfield
[This review was collected as part of a promotion.] This has been an amazing time saver doing laundry. Washing and drying in the same unit is great and saves time especially when you forget to change loads.
The lint catcher is easy to clean out and being able to store a lot of detergent and softener in the washer is another amazing time saver. Just throw in loads of dirty laundry and start up with out adding anything.
There is a lot more space in the laundry room now and able to store other cleaning items in the room now as well.
I do like using the touch screen to set up every load. The drying has been great as well with clothes washed and completely dried.
Still learning what else can be done as there a ton of options.
The lint catcher is easy to clean out and being able to store a lot of detergent and softener in the washer is another amazing time saver. Just throw in loads of dirty laundry and start up with out adding anything.
There is a lot more space in the laundry room now and able to store other cleaning items in the room now as well.
I do like using the touch screen to set up every load. The drying has been great as well with clothes washed and completely dried.
Still learning what else can be done as there a ton of options.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
I am fast becoming a Samsung addict!
on May 30, 2025
Posted by: DrJoni
from Las Vegas
[This review was collected as part of a promotion.] I talked my husband into purchasing me the new Samsung AI Bespoke Laundry Combo, which was a feat in itself, since we actually have a gas dryer hook up. This meant to purchase this particular combo he was going to need to do some major upgrades. Well, he did it for me and I am genuinely indebted to him and it is absolutely worth it!!! I’m thrilled with pretty much everything about my new W/D! The first thing I got excited about with this machine was the idea of completely washing AND drying a full load of laundry in 68 minutes. I thought I had hit the jackpot, since everyone knows “time is money”! Sadly, when I washed my first load of clothes, I was seriously disappointed after having quickly run through the tutorial (without paying too much attention mind you) and setting everything basically on a “normal” setting, just to discover that it was saying my laundry would be complete in 2 hours and 30 minutes. I was a bit baffled and perhaps a tad miffed; however, my husband came in a little while later and told me what I needed to set it on to run 68 minutes. Whew! I love the Smart Things app! I have multiple Samsung devices now and the app has become almost 2nd nature to me. The only issue is that others in my family don’t use it. Back to my fabulous new W/D combo, did I mention that I can fill the automatic detergent and fabric softener dispensers located at the bottom of the machine and AI intuitively knows how much to extract based on the amount of soil on clothes, bedding, etc. Additionally, I can now purchase the lesser priced liquid detergent over the cost of the laundry pods, since the pods were simply a convenience purchase for me. The machine runs so amazingly quiet that it could actually be located and running in my bedroom at night while we were sleeping without waking us. Speaking of running the machine at night, prior to purchasing thi W/D combo, I would find myself wanting to put a load in the washer before going to bed, but I would usually stop myself for fear of forgetting it in there the next morning. It’s always a bummer to come home after a long day at work to find a washer full of clothes that need to be rewashed after sitting for almost 24 hours. Im happy to report this is no longer an issue! I can easily throw my load in before bed knowing that I’m going to wake up to the full load complete! The door even automatically opens for me allowing the heat to exit and air out the load. On those mornings that laundry is the last thing on my mind, it’s no longer a biggie! I could mention a myriad more of the incredible features this W/D combo offers, but then I would just sound like a braggart! Lastly, I will add that my husband is pleased with the 20 year warranty. Many companies seem to be shortening their warranty these days, but Samsung actually extended there’s out to the 20 year mark! This is unheard of!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
AI at its best
on May 30, 2025
Posted by: mattnwendi
from Benton
[This review was collected as part of a promotion.] The Samsung AI Laundry All-in-One Washer and Electric Dryer is awesome! I love high tech Samsung Appliances and this laundry all in one is the best. Just put all your clothes in and let AI take over, it will dispense detergent and fabric softener, with AI Opti Wash & Dry it detects how dirty the clothes are and automatically selects the best setting to get the laundry clean. The touch screen is like having another tablet around the house, it can access all settings in one place or you can control everything remotely with the Smarthings app! So far I am loving doing laundry.
I would recommend this to a friend!
Written by a customer while visiting The Insiders