Customer reviews from Samsung US
Samsung - 5.3 cu. ft. Bespoke AI Vented Smart All-In-One Washer/Electric Dryer Combo with AI Home - Dark steel
Average customer rating
4.8
(253 Reviews)
Rating breakdown 253 reviews
5 Stars
214
4 Stars
27
3 Stars
7
2 Stars
2
1 Star
3
97%of customers recommend this product.
(
199 out of
205)
Customer Reviews for Samsung - 5.3 cu. ft. Bespoke AI Vented Smart All-In-One Washer/Electric Dryer Combo with AI Home - Dark steel
Customer Rating
5
Awesome
on August 29, 2025
Posted by: Jaydee
from West Salem Ohio
[This review was collected as part of a promotion.] Very quiet, easy to use, love the auto soap dispenser
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 30, 2025
Posted by: Mommadukes
from Leesburg Va
[This review was collected as part of a promotion.] Love it easy to use and washing quietly and cleans your clothes Great
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing
on August 30, 2025
Posted by: Juliana
from Miami fl
[This review was collected as part of a promotion.] Great machine and super modern, definitely reccomenend brandmsart service was also amazing!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best ever
on August 31, 2025
Posted by: Cris
from Los Angeles
[This review was collected as part of a promotion.] The best washer & dryer
I’m so happy whit
Samsung 5 star ⭐️
I’m so happy whit
Samsung 5 star ⭐️
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 31, 2025
Posted by: Jude66
from Van Buren ar
[This review was collected as part of a promotion.] Love how quite the washer and dryer are. And clean clothes very well
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE
on August 31, 2025
Posted by: Amelia
from Grandview, Mo
[This review was collected as part of a promotion.] LOVE this combo! The washer and dryer have many options that are useful when washing different types of loads. It has a sleek look as well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Big enougth
on September 1, 2025
Posted by: Ranita
[This review was collected as part of a promotion.] Easy to use, big digital i like it cheap that is the best part
Written by a customer while visiting Samsung US
Customer Rating
1
Incompatible with current internet protocol!!
on September 1, 2025
Posted by: MattMan
from Charleston WV
WARNING. This product WILL NOT connect to the internet if your service provider uses Ipv6 or 5g (the current standard). After hours on the phone and video calls with samsung tech support they basically said "oh well, sorry about you luck". No solution, no resolution, I would have been content with not using the smart features and give me a small rebate. It will definitely effect my buying decisions knowing that samsung product is a gamble. Why would they design a device that isn't compatible with current internet protocol? Beats me, but I'm not only disappointed, I'm pretty amazed. Also they told me they don't have a customer service team, so there's that.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy SEA Care, September 4, 2025
Hello there, We strive to assist you at any time with your washer-dryer combo set. Allow us to help you. This appliance supports the Wi-Fi 2.4 GHz protocols. For more details, turn to pages 75-76 of the user manual under "SmartThings": https://downloadcenter.samsung.com/content/UM/202508/20250827165055445/OID86204_IB_V-PJT_WD8000F_AD_7LCD_EN_250827.pdf
Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1150604443, to help our team locate your information when you message us. Have a great day. -John
Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1150604443, to help our team locate your information when you message us. Have a great day. -John
Written by a customer while visiting Samsung US