Customer reviews from Samsung US
Samsung - 5.3 cu. ft. Bespoke AI Vented Smart All-In-One Washer/Electric Dryer Combo with AI Home - Dark steel
Average customer rating
4.8
(253 Reviews)
Rating breakdown 253 reviews
5 Stars
214
4 Stars
27
3 Stars
7
2 Stars
2
1 Star
3
97%of customers recommend this product.
(
199 out of
205)
Customer Reviews for Samsung - 5.3 cu. ft. Bespoke AI Vented Smart All-In-One Washer/Electric Dryer Combo with AI Home - Dark steel
Customer Rating
3
Good features, somewhat difficult to understand
on August 26, 2025
Posted by: EON AUGUSTA
from Houston, TX
[This review was collected as part of a promotion.] Unit is nice, but a bit larger than expected. Keep trying to get me to use the smarter things app.
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy Samsung Care, August 27, 2025
Hi Eon Augusta,
Thanks for sharing your thoughts—it’s great to hear you're enjoying the unit overall. It makes sense that the size might feel a bit more noticeable once it's in your space, especially with today’s more spacious and modern appliance designs. We're here to help make your experience as smooth as possible.
SmartThings is definitely a feature we like to highlight, but how and when you choose to use it is entirely up to you. If you'd prefer to deactivate it for now, you can easily do so and set it up whenever you're ready. For instructions, please refer to pages 66 and 67 of your user manual:
https://downloadcenter.samsung.com/content/UM/202507/20250718080743770/OID86204_IB_V-PJT_WD8000F_AD_7LCD_EN_250717.pdf
Should you need more assistance with your washer/dryer combo model, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1150517489 to help our team pull up your information.
Leo
Thanks for sharing your thoughts—it’s great to hear you're enjoying the unit overall. It makes sense that the size might feel a bit more noticeable once it's in your space, especially with today’s more spacious and modern appliance designs. We're here to help make your experience as smooth as possible.
SmartThings is definitely a feature we like to highlight, but how and when you choose to use it is entirely up to you. If you'd prefer to deactivate it for now, you can easily do so and set it up whenever you're ready. For instructions, please refer to pages 66 and 67 of your user manual:
https://downloadcenter.samsung.com/content/UM/202507/20250718080743770/OID86204_IB_V-PJT_WD8000F_AD_7LCD_EN_250717.pdf
Should you need more assistance with your washer/dryer combo model, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1150517489 to help our team pull up your information.
Leo
Written by a customer while visiting Samsung US
Customer Rating
5
Great features. I love the bedding settings.
on August 27, 2025
Posted by: Karen C
[This review was collected as part of a promotion.] I’ve only had this washer dryer combo for three days so far is excellent, washes very well. It dries very well. It’s beautiful. Give it a five star so far. Not completely quiet but not bothersome, I have a small ranch all open so it’s hard to be completely silent. I will say the dryer is pretty quiet and it’s beautiful. I have the black with the brushed bronze edging.
Written by a customer while visiting Samsung US
Customer Rating
5
Very quiet.
on August 27, 2025
Posted by: Philly
from High point,NC
[This review was collected as part of a promotion.] Both machines work Great. This is a great washer dryer combination. It’s the laundry done fast and there’s many different cycles for different types of loads..
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features & Color
on August 27, 2025
Posted by: TheBennetts
from Atlanta, GA
[This review was collected as part of a promotion.] My wife and I are honored to say we are part of the Samsung family, we order the Washer & Dryer and we are in love with it, very quiet and colors scheme on the washer and dryer are perfect.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Well made and I would highly recommend
on August 28, 2025
Posted by: Wd8lee
from Mc Donald, Ohio
[This review was collected as part of a promotion.] I bought these to replace 20+ year old washer and dryer which were also front loading. As I was used to the operation of the older units, these were pretty much the same with a few added features so it was intuitive and no learning curve. I may check out the special features at some point but right now all I needed was the basic washing and drying features. I am very pleased with the overall operation and they seemed to be much more sleek and efficient. There is a feature that connects it to my phone but do not see me trying to operate it remotely. Yes, I would highly recommend.
Written by a customer while visiting Samsung US
Customer Rating
5
Great size.
on August 29, 2025
Posted by: Teazy
from New mexico
[This review was collected as part of a promotion.] We love the capacity size of the washer to wash big blankets. They look so good in the brushed black color too. Our favorite is the dryer with the steam to get our wrinkles.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great efficiency
on August 29, 2025
Posted by: Himstyle
[This review was collected as part of a promotion.] Looks and works great! Setup was simply and the normal wash and dry cycle only takes an hour or so.
Def recommend this as the first unit if you are thinking of buying two - Get Vented first and then ventless
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Looking good
on August 29, 2025
Posted by: Bear
from Bowler, WI
[This review was collected as part of a promotion.] Love the look and convenience of the all in one. We are short on space and this fits our needs perfectly.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US