Customer reviews from Samsung US
Samsung - 5.3 cu. ft. Bespoke AI Vented Smart All-In-One Washer/Electric Dryer Combo with AI Home - Dark steel
Average customer rating
4.7
(704 Reviews)
Rating breakdown 704 reviews
5 Stars
581
4 Stars
82
3 Stars
16
2 Stars
7
1 Star
18
95%of customers recommend this product.
(
540 out of
567)
Customer Reviews for Samsung - 5.3 cu. ft. Bespoke AI Vented Smart All-In-One Washer/Electric Dryer Combo with AI Home - Dark steel
Customer Rating
5
Lots of features
on February 9, 2026
Posted by: Jalee98
[This review was collected as part of a promotion.] Newly purchased but so far Im happy. Attractive, lots of settings. Quiet operation and loads are clean.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this combo
on February 13, 2026
Posted by: JNetteSD86
from Bloomingdale,GA
[This review was collected as part of a promotion.] I am throughly impressed on the efficiency of his product. I love that it sends you notifications on what is happening. I love the connection to Smart Things. Very genius product.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Sleek and efficient
on February 19, 2026
Posted by: Laundryhusband
from Rome city, indiana
[This review was collected as part of a promotion.] Nice look and function. Easy to operate and quiet enough. The dryer worked well, which was my main concern when switching to an all in one unit
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great machine
on February 19, 2026
Posted by: Vic Victor
[This review was collected as part of a promotion.] Easy to use machine and very efficient. Washes and dries clothing at a push of one button. I love it
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent machine dry sensors need improvement
on February 20, 2026
Posted by: Austin
from Conshohocken, PA
[This review was collected as part of a promotion.] Overall I r
Overall we really like the all in one combo unit and has worked great for the first few months. Below are some of the highlights
Positives - style / capacity / speed / technology are all great
Negatives - the drying function does not fully dry clothes after each cycle and I have to manually add time to dry. This gets frustrating after each load and therefore gave a 4/5.
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Dry
on February 23, 2026
Posted by: Prindle
The machine doesn’t completely dry even when selecting “more dry”.
Response from Samsung USBy Samsung Care, February 25, 2026
Hello Prindle,
We understand how disappointing it is when items are not drying completely, even when selecting “More Dry.” We’re here and willing to help.
For guidance on drying performance and what to check, please review the section below in your user manual:
Items are not dried. (page 94)
User manual
https://downloadcenter.samsung.com/content/UM/202509/20250926111756839/OID86204_IB_V-PJT_WD8000F-AD_7LCD_EN_2509025.pdf
This section offers tips on load size, cycle selection, airflow, and settings that can affect drying results.
If the issue continues after reviewing those steps, please contact us directly so we can look into your situation and help with the next steps:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide this reference number (1152171182), so our team can pull up your information.
Thank you!
^Joshua
We understand how disappointing it is when items are not drying completely, even when selecting “More Dry.” We’re here and willing to help.
For guidance on drying performance and what to check, please review the section below in your user manual:
Items are not dried. (page 94)
User manual
https://downloadcenter.samsung.com/content/UM/202509/20250926111756839/OID86204_IB_V-PJT_WD8000F-AD_7LCD_EN_2509025.pdf
This section offers tips on load size, cycle selection, airflow, and settings that can affect drying results.
If the issue continues after reviewing those steps, please contact us directly so we can look into your situation and help with the next steps:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide this reference number (1152171182), so our team can pull up your information.
Thank you!
^Joshua
Written by a customer while visiting Samsung US
Customer Rating
5
Would Recommend
on March 4, 2026
Posted by: Sarah
from Florida
I have a small laundry space and my options were this versus a stacked washer/dryer, and I'm glad I chose this vented all-in-one. The convenience factor can't be understated. So far it is easy to use and clean, and although I am not using all the features, they are easy to explore on the app. For example, I think its cool you can design and save your own cycle settings.
The "set it and forget it" concept is so helpful. I can start a wash before I leave for work and come home to dry, clean clothes. I also like that I can track when it is done on the app, removing the need to check on the machine or set a timer.
I was concerned there might be issues with everything not getting dry - a common issue with all in one - and while it has happened, it is very rare and I think it can be attributed to user error. I would say it happens about as frequently as it did with a separate dryer.
Overall I'm really happy with the purchase and would recommend it.
The "set it and forget it" concept is so helpful. I can start a wash before I leave for work and come home to dry, clean clothes. I also like that I can track when it is done on the app, removing the need to check on the machine or set a timer.
I was concerned there might be issues with everything not getting dry - a common issue with all in one - and while it has happened, it is very rare and I think it can be attributed to user error. I would say it happens about as frequently as it did with a separate dryer.
Overall I'm really happy with the purchase and would recommend it.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One and done
on March 6, 2026
Posted by: Shetwee15
from Connecticut
[This review was collected as part of a promotion.] Life is so much easier when you don’t have to keep take laundry out the washer and toss in the dryer. Easy to clean. So many cycles to choose from to meet any household needs.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US