Customer reviews from Samsung US
Samsung - 5.3 cu ft. Bespoke AI Vented Laundry Combo All-in-One Ultra Capacity Washer and Electric Dryer with AI Home - Dark steel
Average customer rating
4.8
(126 Reviews)
Rating breakdown 126 reviews
5 Stars
107
4 Stars
14
3 Stars
3
2 Stars
2
1 Star
0
97%of customers recommend this product.
(
105 out of
108)
Customer Reviews for Samsung - 5.3 cu ft. Bespoke AI Vented Laundry Combo All-in-One Ultra Capacity Washer and Electric Dryer with AI Home - Dark steel
Customer Rating
5
Great washer dryer Combo
on July 22, 2025
Posted by: Bhome
from Georgia Atlanta
[This review was collected as part of a promotion.] Needs a better sensing for unbalanced load when it goes on the spinning and when it’s coming to a stop The pedestal need to be a little bit more stronger otherwise, it’s a great washer and dryer
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features.
on July 23, 2025
Posted by: Chuck
from Aruora Colorado
[This review was collected as part of a promotion.] This unit is a space saver. We have a small condo and to install separate appliances would have taken too much space from out laundry room. After getting use to the controls the unit works fantastic. This unit offers many control features that are easy to implement.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Im amazed
on July 23, 2025
Posted by: Amberlynn716
from Knoxville, TN
[This review was collected as part of a promotion.] This is a game changer! Not only is it easy to use, it’s a space saver and time saver! It auto changing over to dry the clothes is my fave feature! The text alert when it’s complete is great! That way i don’t leave the clothes sitting to wrinkle if i don’t hear it stop!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice machine, but needs work.
on July 23, 2025
Posted by: VanV
from Port St Lucie FL
[This review was collected as part of a promotion.] Confusing operating system. Icons are not straight forward. I look at them and don't know what they mean without looking it up. Manual that came with it is too generic and does have specific information for this model. Not flexible enough with things like spin speed or dryer temp.It automatically selects those according to the cycle you select and you can't override it. We like the unit, seems to work well, just wish it was more flexible like a regular washer and dryer and don't like the little icons that give options for something that we have no idea what they are.
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
2
Response from Samsung USBy SEA Care, July 24, 2025
Hi VanV,
We understand how you feel about your experiences with your laundry combo. We would love to extend our help.
For instructions on how to modify the cycle settings on the unit, please see page 56 of the manual link below. For the cycle options that can be changed, please refer to pages 60-62 and 64.
User manual
https://downloadcenter.samsung.com/content/UM/202507/20250718080743770/OID86204_IB_V-PJT_WD8000F_AD_7LCD_EN_250717.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1150112610) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
We understand how you feel about your experiences with your laundry combo. We would love to extend our help.
For instructions on how to modify the cycle settings on the unit, please see page 56 of the manual link below. For the cycle options that can be changed, please refer to pages 60-62 and 64.
User manual
https://downloadcenter.samsung.com/content/UM/202507/20250718080743770/OID86204_IB_V-PJT_WD8000F_AD_7LCD_EN_250717.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1150112610) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Written by a customer while visiting Samsung US
Customer Rating
5
All in one is a game changer!
on July 24, 2025
Posted by: Anonymous
from Hartford, Maine
[This review was collected as part of a promotion.] What an amazing machine. The ability to wash and dry in one machine without having to add laundry detergent and fabric softener until the levels are low. I like getting notifications on my phone to let me know to add dryer sheets or when the load is completely done. The self cleaning (just pull and empty) lint trap is a genius idea! Had the machine for over a month and it has been awesome!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on July 25, 2025
Posted by: Luc2shop
from Texas
[This review was collected as part of a promotion.] We love our brand new Samsung washer, and it’s way better than my old ones recommended
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US