Customer reviews from Samsung US
Samsung - 5.3 cu. ft. Bespoke AI Vented Smart All-In-One Washer/Electric Dryer Combo with AI Home - Dark steel
Average customer rating
4.8
(253 Reviews)
Rating breakdown 253 reviews
5 Stars
214
4 Stars
27
3 Stars
7
2 Stars
2
1 Star
3
97%of customers recommend this product.
(
199 out of
205)
Customer Reviews for Samsung - 5.3 cu. ft. Bespoke AI Vented Smart All-In-One Washer/Electric Dryer Combo with AI Home - Dark steel
Customer Rating
5
Easiest units I've ever used, love it
on August 18, 2025
Posted by: Big B
from Portland Oregon
[This review was collected as part of a promotion.] Comparison of what I had this is an amazing set, super quiet and quick. Hope to have for many years.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Great manual settings
on August 22, 2025
Posted by: Kat6
Lots of options to get clothes really clean. Great delicate cycles.
AI features are beyond terrible. AI never knows the dryer setting. 2 or 3 month learning curve to figure out how to override AI settings by changing things on the app and pushing the display in the correct places and waiting for the delay for settings to change
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
5
Value
4
Response from Samsung USBy Samsung Care, August 25, 2025
Hi Kat,
It sounds like you’ve unlocked some of the best features this machine has to offer—especially when it comes to getting clothes really clean and handling delicates with care. It’s great to hear that you’ve taken the time to get familiar with the AI and settings, and it’s impressive how you've figured out the best ways to customize and take control.
If there's anything we can do to help or if you'd like to discuss your experience further, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1150491901 to help our team pull up your information.
Leo
It sounds like you’ve unlocked some of the best features this machine has to offer—especially when it comes to getting clothes really clean and handling delicates with care. It’s great to hear that you’ve taken the time to get familiar with the AI and settings, and it’s impressive how you've figured out the best ways to customize and take control.
If there's anything we can do to help or if you'd like to discuss your experience further, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1150491901 to help our team pull up your information.
Leo
Written by a customer while visiting Samsung US
Customer Rating
5
great combo washer
on August 22, 2025
Posted by: suhr
[This review was collected as part of a promotion.] We have been enjoying our combo washer. We had it installed the other day and have already done eight loads
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Features
on August 29, 2025
Posted by: Deka
from Maine
[This review was collected as part of a promotion.] This is my first time trying 2 in 1 washer and dryer and I like it so far, very reliable machine and it runs perfect.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A Mom’s Answered Prayer
on April 28, 2025
Posted by: MsKaraSweet
from Mount Holly
[This review was collected as part of a promotion.] As a mom of 3 and a nurse, laundry can be a hassle. I’m washing clothes almost everyday. And not all loads are the same. And then I got this beauty (The Samsung Bespoke Vented AI Laundry Come) and life is good! I love that it washes and dries all at once. So I can do a load and know when it’s finished I can start folding instead of loading it into another machine. And the App is equally amazing. I can control and get notifications about the loads while physically not being near the Washer-Dryer. And it works for all manner of loads, from kids clothes to comforters, it handles it all quickly and quietly. I think every mom needs this. I am in love.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
A Tech-First Time-Saver
on May 7, 2025
Posted by: lessthanzero26801
from Cleveland
[This review was collected as part of a promotion.] I'll admit I was a bit of a skeptic of all-in-one laundry units. I know some of the early models that came out over a decade ago just seemed like they never washed or dried all that well. I did my homework and read up on the WD90F53AVBUSAA, and one thing that stood out was the fact that it was actually vented. A lot of the ones I looked into before used a heat pump to dry, and it didn't seem very effective. This unit dries as well as a stand alone dryer, and it is extremely quiet to boot. No more buzzing motor sound from my previous dryer. This thing sounds like a normal room fan. The tech side of things is also amazing. I can play videos and music right on the display, which actually resembles a small Samsung tablet. One thing I really love is the detergent/softened reservoir. I can throw my clothes in, set a timer, and my laundry will start and completely finish without me having to think about it. If you have a Samsung TV, it will also give you a pop-up notification that your clothes are done. You can control every function from the Smart Things app as well, which is extremely convenient when you're in a hurry. The onboard AI learns your laundry patterns over time and starts recommending cycles based on your usage history. What else can I say, other than I am no longer skeptical, and actually quite a Samsung all-in-one enthusiast now. Worth every penny!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Game changing
on May 7, 2025
Posted by: yvliang148
from San Francisco
[This review was collected as part of a promotion.] This all in one Washer dryer combo with AI technology is a game changer for my family. We normally wash 3 loads of laundry per week but have to spend all day just doing laundry. With this new combo I can put in my laundry and set it to wash at midnight and I wake up with clean laundry ready and I can put in my second load and run errands and it’s clean. All detergent and softener are set in the machine so I don’t need to reload every time. I definitely love this machine. It saves time and money with putting just the right amount of detergent every load. It saves on water too. I will definitely recommend to everyone friend and family.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
As good as advertised
on May 8, 2025
Posted by: Anonymous
from Parma Heights
[This review was collected as part of a promotion.] We were able to put this through the test. From heavy, dirty to lightly spoiled and it performed beautifully. The clothes smelled good, look great and we're dry entirely. Our most difficult part was finding the right connections to put the machine in between the water and the former drain. After that it was easy street. I have connected the machine to my phone (SmartThings) and know everything that is going on. Great product!
I would recommend this to a friend!
Written by a customer while visiting The Insiders