Customer reviews from Samsung US
Samsung - 24 Smart Dry with AutoRelease Door Built-In Stainless Steel Tub Dishwasher with 3rd Rack Washing System, 38dBA - Stainless Steel
Average customer rating
4.6
(207 Reviews)
Rating breakdown 207 reviews
5 Stars
166
4 Stars
27
3 Stars
3
2 Stars
3
1 Star
8
95%of customers recommend this product.
(
170 out of
179)
Customer Reviews for Samsung - 24 Smart Dry with AutoRelease Door Built-In Stainless Steel Tub Dishwasher with 3rd Rack Washing System, 38dBA - Stainless Steel
Customer Rating
4
Very Nice!
on January 30, 2026
Posted by: Kjkein
from Bayport, MN
[This review was collected as part of a promotion.] We really like everything about our new dishwasher. I would say 5 star for everything if the racks were somehow more adjustable. The height of anything is very limited on the middle rack hitting the bottom of the top rack. One more inch would be huge.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Don’t bother buying it!
on February 1, 2026
Posted by: ValH
from Texas
Purchased this dishwasher as a replacement dishwasher for my old( 9 years of daily usage Samsung dishwasher). I dislike this dishwasher so much! Yes, I did my research and decided to purchase this dishwasher based of many options that were available in my previous dishwasher, such as adjustable racks, rinse cycle , etc. AI wash cycle was an additional plus, BUT it does absolutely horrible job, no matter how hard I tried- using cleaning cycle every weekend, cleaning filter a few times a week, pre washing dishes prior putting them in- they come out dirty. Wish I would never have spend my money on it!
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Care, February 3, 2026
Hello there,
We appreciate your long-standing loyalty to Samsung. We understand your need for reliable performance and spotless results. Your commitment to maintaining your unit is impressive. Our experts are ready to assist you.
To improve your cleaning results, please visit the link below for specialized support. This guide offers solutions to ensure your dishwasher cycles finish correctly. You may also click the embedded links for additional support tailored to your experience.
Dishwasher cycle ends before dishes are clean
http://www.samsung.com/us/support/troubleshoot/TSG10000118/
Should you need further assistance, please get in touch with us so our team can review your situation and provide support.
You may reach us at the following channels:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide this reference number (1152004028), so our team can pull up your information.
Thank you!
^Joshua
We appreciate your long-standing loyalty to Samsung. We understand your need for reliable performance and spotless results. Your commitment to maintaining your unit is impressive. Our experts are ready to assist you.
To improve your cleaning results, please visit the link below for specialized support. This guide offers solutions to ensure your dishwasher cycles finish correctly. You may also click the embedded links for additional support tailored to your experience.
Dishwasher cycle ends before dishes are clean
http://www.samsung.com/us/support/troubleshoot/TSG10000118/
Should you need further assistance, please get in touch with us so our team can review your situation and provide support.
You may reach us at the following channels:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide this reference number (1152004028), so our team can pull up your information.
Thank you!
^Joshua
Written by a customer while visiting Samsung US
Customer Rating
2
Terrible Design and Capacity
on February 6, 2026
Posted by: krneal72
I was really excited about this dishwasher, but was soon disappointed when I tried to load our dishes inside. Apparently everyone has tiny doll sized dinner plates, matching medium sized glasses, and no one drinks from stemmed wine glasses because our 10 1/2 inch plates only fit if you move the middle rack up, and then you can't fit any wine glasses, large Tervis Yeti cup due to the lack of height between the Upper rack and the 3rd rack. Thus, the 3rd rack becomes totally useless, and needs to be taken out. Im sure there may be a way to puzzle piece 10 1/2 inch plates and still use the 3rd rack, but hopefully you don't have kids that just shove stuff in the dishwasher. . Also, the silverware holder has only these tiny slots in the lid that no utensil of mine fits unless its a slim steak knife. It's quiet but definitely not whisper quiet, and there are only a few cyles that I can say are truly at 38db, as I measured it. Overall, my excitement was crushed when I finally went to use it.
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
1
Value
3
Response from Samsung USBy Samsung Care, February 9, 2026
Hello there,
We know how disappointing it is when a new dishwasher doesn’t accommodate your everyday dishes as expected. We’re here and willing to help.
We’d like to review your concerns about the rack layout, third rack usability, silverware holder design, and noise levels to see what options or support may be available.
Please contact us through one of the channels below so our team can assist you further:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide this reference number (1152052096), so our team can pull up your information.
Thank you!
^Joshua
We know how disappointing it is when a new dishwasher doesn’t accommodate your everyday dishes as expected. We’re here and willing to help.
We’d like to review your concerns about the rack layout, third rack usability, silverware holder design, and noise levels to see what options or support may be available.
Please contact us through one of the channels below so our team can assist you further:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide this reference number (1152052096), so our team can pull up your information.
Thank you!
^Joshua
Written by a customer while visiting Samsung US
Customer Rating
5
Quiet and clean
on February 20, 2026
Posted by: Goldenpaw
from Seattle
[This review was collected as part of a promotion.] Most quiet dishwasher ever. Cleans so well. I lo e the 3rd rack for knoes and lids ect. Grateful for this dishwasher!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super quiet dishwasher
on February 20, 2026
Posted by: Feli
from Chattanooga, TN
[This review was collected as part of a promotion.] This thing is super quite. You can't hear it running. Best purchase ever!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Quite
on February 20, 2026
Posted by: KTB1
from Alabama
[This review was collected as part of a promotion.] The dishwasher is very quiet, easy to operate and very attractive in our kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and super quiet!
on February 20, 2026
Posted by: Kdog
from NW Arkansas
[This review was collected as part of a promotion.] We recently had this dishwasher installed and so far we are very happy! It is loaded with features, the 3rd rack has nozzles that wash glasses specifically, it has a pot scrubber in the bottom left and 38 db is so quiet!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Very quiet
on February 23, 2026
Posted by: Taterbug
from Sebastian, FL
[This review was collected as part of a promotion.] this dishwasher is very quiet as far as cleaning it does clean well but I feel that the stainless steel interior does hold an odor
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US