Customer reviews from Samsung US
Samsung - 24 Smart Dry with AutoRelease Door Built-In Stainless Steel Tub Dishwasher with 3rd Rack Washing System, 38dBA - Stainless Steel
Average customer rating
4.6
(207 Reviews)
Rating breakdown 207 reviews
5 Stars
166
4 Stars
27
3 Stars
3
2 Stars
3
1 Star
8
95%of customers recommend this product.
(
170 out of
179)
Customer Reviews for Samsung - 24 Smart Dry with AutoRelease Door Built-In Stainless Steel Tub Dishwasher with 3rd Rack Washing System, 38dBA - Stainless Steel
Customer Rating
1
Leaking Maching with Bad Warranty Team
on November 5, 2025
Posted by: Shaun
Leaked non stop with first week. Three teams couldn't fix and advised it needs to be replaced. Samsung made the warranty and refund process very difficult. The process is designed to make you give up and take a loss. It was so bad I refuse to buy anything Samsung moving forward.
Response from Samsung USBy SEA Care, November 7, 2025
Hi Shaun,
We understand how you feel about your dishwasher experience. We'd be delighted to speak with you to assist in your refund process. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1151255519) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
We understand how you feel about your dishwasher experience. We'd be delighted to speak with you to assist in your refund process. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1151255519) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Written by a customer while visiting Samsung US
Customer Rating
4
Super quiet
on October 24, 2025
Posted by: WFor
from Virginia
[This review was collected as part of a promotion.] The dishwasher is super quiet and has excellent capacity. Sometimes the voice assistant activates without prompting though. Overall I love how the AI save time and money by optimizing for the soil level. Top rack is great for small stuff. Has a premium material feel.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my new dishwasher!
on September 25, 2025
Posted by: Wildman22john
from Troy, Michigan
[This review was collected as part of a promotion.] Love my new Samsung dishwasher, looks beautiful, is quiet and works great!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great dishwasher; definitely recommended!
on October 23, 2025
Posted by: Mig42
from Santee, CA
[This review was collected as part of a promotion.] The dishwasher is solid. Very low noise, lots of space for everything, and easy to use and program. I use the SmartThings app to set it to do my dishes at 12 am and take advantage of the super off peak energy price. Moreover, I did the install myself and it took me less than 20 minutes to get it all set up and running. Even the most dirty dishes come out as clean as if I had hand-washed them. My only concern is with the detergent enclosure, that felt off a few times. It was easy to put it back on, so this is a no brainer. So far, I am very satisfied with my purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Quiet and good performance
on October 24, 2025
Posted by: Ish T
from Las Vegas, NV
[This review was collected as part of a promotion.] I like this dishwasher. I quiet and cleans very well. Rack design could be better.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best dishwasher I have ever owned!
on October 27, 2025
Posted by: mactodd19
from Perrysburg OH
[This review was collected as part of a promotion.] We love Samsung products! This is the first appliance we tried with them and so far it is amazing. Plenty of room for everything and we have yet to find a dish that wasn't sparkling clean. I like how the app let's us know when the cycle is complete and the door opens to finish the drying process. You can hardly hear it when it is running. We are very happy with this purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Do NOT buy the 38db White Glass Bespoke Dishwasher
on January 26, 2026
Posted by: John
from Orlando, FL
Purchased the White Glass Bespoke 38db dishwasher and it has leaked ever since we got it. Samsung's third party repair vendor (this is in Florida) cannot seem to fix it. And, when you call them, it takes forever for them to come out to do the service repair. Definitely would not recommend this to anyone. Go ahead and get the Bosche. I wish I had.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy SEA Care, January 26, 2026
Our goal is to assist you at any time, John. We would like to have a direct conversation with you to discuss your overall dishwasher experience, review alternative fixing options, and address any other issues you may have.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide the reference number 1151935497 so our team can pull up your information when you message us.
Have a great day.
-John
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide the reference number 1151935497 so our team can pull up your information when you message us.
Have a great day.
-John
Written by a customer while visiting Samsung US
Customer Rating
4
Quiet Power and Fresh Design
on February 20, 2026
Posted by: Serendipity
from Newport VT
[This review was collected as part of a promotion.] I recently purchased the white Bespoke built-in Samsung dishwasher as part of a matching appliance set, and I couldn’t be happier with how it performs and looks in my kitchen. It’s *extremely quiet*—so much so that I often forget it’s even running until I hear the gentle chime and see the door open at the end of the cycle. That automatic door-opening feature is, honestly, my favorite part. It prevents any musty odor from building up and leaves the dishes spotless and completely dry—no trapped moisture at all.
I really appreciate the wide variety of wash cycles available for different types of loads. The only thing I’d still love to see is a short, less-than-one-hour option for quick rinses when I don’t need a full cleaning cycle.
I really appreciate the wide variety of wash cycles available for different types of loads. The only thing I’d still love to see is a short, less-than-one-hour option for quick rinses when I don’t need a full cleaning cycle.
Aesthetically, the Bespoke design is gorgeous. The clean white finish brightens up my darker, cabin-style kitchen and gives it a modern, refreshed look. Despite my home’s low water pressure, this dishwasher still does an incredible job—every rack, top to bottom, comes out clean.
I’ve found that detergent pods work better than gel since the gel can leave a bit of residue inside, though it doesn’t affect the cleanliness of the dishes. And while I used to doubt the value of rinse aid, this model proved me wrong—the difference is unmistakable.
The capacity is great overall, though keeping the extra basket on the bottom rack does take up a bit of space. I really like that many of the wire dividers on the lower racks can be raised or lowered to fit large pots, pans, and oddly shaped items.
Overall, this dishwasher is an excellent mix of beauty, quiet performance, and real cleaning power. It’s one of those rare appliances that genuinely makes the everyday routine a little easier—and a lot more enjoyable.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US