Customer reviews from Samsung US
Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack Washing System, 38dBA - White Glass
Average customer rating
4.7
(131 Reviews)
Rating breakdown 131 reviews
5 Stars
107
4 Stars
16
3 Stars
2
2 Stars
3
1 Star
3
96%of customers recommend this product.
(
119 out of
124)
Customer Reviews for Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack Washing System, 38dBA - White Glass
Customer Rating
5
Samsung for the win!
on May 21, 2025
Posted by: GolferMJ
from Richmond, Virginia
[This review was collected as part of a promotion.] Sharp looking, smart, and quiet - love it and highly recommend!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smart dishwasher
on May 26, 2025
Posted by: SYA1986
[This review was collected as part of a promotion.] Excellent product. Smart technology, easy to use and perfect addition to my kitchen.
Written by a customer while visiting Samsung US
Customer Rating
5
Dish is the way
on September 7, 2025
Posted by: Joe Dirt
from Denver, Colorado
[This review was collected as part of a promotion.] It looks so amazing and is super quiet. I love the cup feature on the top rack. This is a great upgrade from our 20 year old dishwasher.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Dishwasher
on October 23, 2025
Posted by: Sav26
from wallkill,new york
[This review was collected as part of a promotion.] This is one of the best dishwasher on the market today. It is so quite i forget it is running. standard capacity is good with a nice 3rd rack. Cycles and features very good and the installation was very easy. I have had a number of good dishwashers over the years and I have to say this is the best one so far.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product!
on October 23, 2025
Posted by: Aaron
from Marshfield, Wisconsin
[This review was collected as part of a promotion.] The dishwasher was easy to install. It looks great and it also cleans the dishes very well! I also enjoy to LED lighting on the front of the unit.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great overall
on October 25, 2025
Posted by: qnguyencua11
from Odenton, MD
[This review was collected as part of a promotion.] This is one of best third racks dishwasher that you can buy. It holds more loads than you imagine. It is so quiet. The design is elegant.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Quiet, stylish, and great cleaning performance.
on November 17, 2025
Posted by: Anonymous
from Bethesda, MD
[This review was collected as part of a promotion.] The 38 dBA noise level is truly impressive — this dishwasher is so quiet that I sometimes have to check if it’s actually running. The White Glass finish looks beautiful and gives the kitchen a premium, modern look. The 3rd rack is a big plus for organizing utensils and small items, and the adjustable middle rack makes loading tall glasses and pans much easier. Cleaning and drying results have been consistently excellent, especially with the AutoRelease door. Overall, a stylish and high-performing dishwasher that I’m very happy with.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Buyer Beware
on August 11, 2025
Posted by: tanderson1812
from Omaha, NE
The WaterWall seemed like a good idea to get all four corners of the bottom of the dishwasher. This part of my dishwasher fails continuously, however. The dishwasher also seems to have no idea that this is failing resulting in having to run the load again after fixing the problem. I was going this for a year or so where it would fail about every couple weeks, but now it won’t move at all on the track. Very disappointed that my two year old dishwasher is basically useless. Will see what servicing costs. Also disappointed that the paint inside the handle portion of the dishwasher chips incredibly easy and they don’t offer any touch-up paint. Looks cheap, performs cheap.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
2
Value
1
Response from Samsung USBy Samsung Care, August 12, 2025
Greetings!
That does sound incredibly frustrating—especially when a feature designed to enhance performance ends up requiring so much of your time and attention. We’d like to help get things back on track.
Based on your description, it sounds like your dishwasher is equipped with the WaterWall system rather than the StormWash system, which is actually what this model uses—meaning your dishwasher is completely different from the one referenced in the article. When the WaterWall system isn’t moving, it typically triggers an error code. For reference, here’s a helpful link with detailed troubleshooting steps and additional resources:
Samsung dishwasher Waterwall reflector error code 7E or 7C:
https://www.samsung.com/us/support/troubleshooting/TSG01001927/
I have also shared the website of our authorized distributor for parts and accessories. Please visit their website to check on compatible touch-up paint.
Samsung Parts:
https://samsungparts.com/pages/supports
Should you need more assistance, please feel free to get back to us via the following options with your dishwasher's model number:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1150342840 to help our team pull up your information.
Leo
That does sound incredibly frustrating—especially when a feature designed to enhance performance ends up requiring so much of your time and attention. We’d like to help get things back on track.
Based on your description, it sounds like your dishwasher is equipped with the WaterWall system rather than the StormWash system, which is actually what this model uses—meaning your dishwasher is completely different from the one referenced in the article. When the WaterWall system isn’t moving, it typically triggers an error code. For reference, here’s a helpful link with detailed troubleshooting steps and additional resources:
Samsung dishwasher Waterwall reflector error code 7E or 7C:
https://www.samsung.com/us/support/troubleshooting/TSG01001927/
I have also shared the website of our authorized distributor for parts and accessories. Please visit their website to check on compatible touch-up paint.
Samsung Parts:
https://samsungparts.com/pages/supports
Should you need more assistance, please feel free to get back to us via the following options with your dishwasher's model number:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1150342840 to help our team pull up your information.
Leo
Written by a customer while visiting Samsung US