Customer reviews from cuisinart.com
Cuisinart - PerfectTemp 14 Cup Coffeemaker - Silver
Average customer rating
4.6
(1,748 Reviews)
Rating breakdown 1,748 reviews
5 Stars
1,274
4 Stars
294
3 Stars
106
2 Stars
37
1 Star
37
92%of customers recommend this product.
(
1,130 out of
1,228)
Customer Reviews for Cuisinart - PerfectTemp 14 Cup Coffeemaker - Silver
Posted by: Fryer Friend
Gender:Male
Verified Purchase:Yes
Cuisinart Products are Great. the 14 cup Programmable Coffeemaker makes consistent Coffee that is definitely hotter than most and the burner temperature is controlled so as not to burn the coffee. Cleaning is easy. The glass on the pot is a stronger glass and easy to clean
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
3
Only lasts two years
on August 29, 2025
Posted by: Oh well!
I have owned two of these. The bottom heating element reliably fails after two years. Almost like it has a timer on it. Up until then, it makes great coffee.
Written by a customer while visiting cuisinart.com
Customer Rating
5
Best coffee maker I've ever had
on September 1, 2025
Posted by: Zach432
Gender:Male
Almost 7 years of daily use and still going strong!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Gen M
Gender:Female
Verified Purchase:Yes
Works great. The cone-shaped filter helps make the coffee stronger, which is what we were looking for. I appreciate that it came with a reusable filter, and we love the "bold" option for brewing. The only option I wish it had was an option to select the number of cups (rather than measuring out exactly how much water you need each time) you want to brew. We got this as a wedding registry item and are glad we did!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
2
Poor brewing
on September 4, 2025
Posted by: Friend of Coffee
Gender:Female
The machine looks lovely. My coffee always tastes burnt, it doesn’t matter the roast of coffee or what temperature the warming plate is on. It constantly tastes burnt. I have tried cleaning it, that doesn’t help either. When you use the brew button the machine guves one less cup than what you put in. For instance you put in 6 cups (machine measured markings) you will only get 5 cups in the carafe. I thought some water was staying in the grounds, so I tried with no coffee and same thing. The machine gives one less cup in the carafe than what you put into the reservoir.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, September 8, 2025
Hello- We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900366991. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: Sherbug1
Gender:Female
Verified Purchase:Yes
We had almost this exact model for 10 years however it died. Of course I would replace it with its successor! I love the features - easy to program!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Bama1952
Gender:Female
Verified Purchase:Yes
Replaced a broken one with undated version. Larger carafe
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: TDV28
Gender:Female
Verified Purchase:Yes
Love the fact that it makes 14 cups!! With a coffee loving family we always had to make a second half pot and it was always a pain with everyone trying to leave for work at the same time! This solved it! Now our coffee is ready when we wake up (love programmable coffee makers) and we can all get as much as we want! Some days there is a cup left over but put it in a pitcher in the fridge and that makes an awesome iced coffee!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com