Customer reviews from geappliances.com
GE Profile - 1.5 Cu.Ft. Convection Countertop Microwave with Sensor Cooking and Scan to Cook Technology - Stainless Steel
Average customer rating
3.3
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
15
4 Stars
7
3 Stars
9
2 Stars
4
1 Star
10
55%of customers recommend this product.
(
16 out of
29)
Customer Reviews for GE Profile - 1.5 Cu.Ft. Convection Countertop Microwave with Sensor Cooking and Scan to Cook Technology - Stainless Steel
Customer Rating
1
Purchased 2-both broken after 3 yrs
on September 24, 2025
Posted by: Karenator
[This review was collected as part of a promotion.] Purchased this to fit into a custom cabinet in kitchen. Panel went out after 3 years. Waited 6 months for a replacement oven as the repair costs exceeded the cost of a new appliance-had to purchase again and panel went out AGAIN on the new one after 3 years. Looks like GE has discontinued but still available at ABT. Avoid at all costs.
Response from geappliances.comBy Diego, GE_Appliances, September 25, 2025
We'd like to help you with your microwave. We recommend calling our warranty team at 833-426-3393.
Written by a customer while visiting geappliances.com
Customer Rating
4
na
on September 23, 2025
Posted by: not applicable for this
from northeast
keyboard should be lit up when activated. beeps volume shoud be able to be adjusted. Had to have unit replaced as original was defective.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
Good, with some caveats
on September 10, 2025
Posted by: Jimlette
[This review was collected as part of a promotion.] The new version of this microwave/convection oven offers a bunch of features we have no use for. Also, whose idea was it to have the features panel dark gray against black?
I would recommend this to a friend!
Performance
3
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Love my new GE profile
on September 6, 2025
Posted by: Chickpagano
[This review was collected as part of a promotion.] I love my new GE profile microwave convection oven. I had one previously for several years stopped working so we bought the newer one love it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Dimensions of microwave and Trim kit misinformatio
on September 6, 2025
Posted by: Klanker
from NC
New microwave was a replacement that was to be the same dimensions as the old one so it would fit into the existing cabinet. New one was smaller in width and length. That caused problems requiring modifications to the cabinet so the trim piece when attached would cover the opening. Not pleased with the info from GE that stated the new microwave was a replacement for the old GE Profile Convection and should fit the cabinet dimensions.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, September 9, 2025
The countertop microwave built-in trim kits require a specific size cut-out opening in the cabinet. It is important to check the required cut-out dimensions for the trim kit. This information can be found in the microwave quick specs document below: https://products-salsify.geappliances.com/image/upload/s--_9JCu6kq--/a9geouzkkihsj0j6k7jm.pdf
For more information, please refer here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23332#:~:text=The%20Countertop%20Microwave%20built%2Din,the%20built%2Din%20trim%20kit.
For more information, please refer here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23332#:~:text=The%20Countertop%20Microwave%20built%2Din,the%20built%2Din%20trim%20kit.
Written by a customer while visiting geappliances.com
Customer Rating
3
Performance Life
on September 3, 2025
Posted by: Cc81
Microwave works well but have had to replace built in three times in past 10 years because of microwave failure. Each time the built in surround design/size was changed and had to be replaced.
Response from geappliances.comBy Jonathon, GE_Appliances, September 4, 2025
We're sorry to hear about your microwave needing to be replaced. We're confident that the latest replacement is going to serve you for many years to come. Thank you again for taking a moment to share this.
Written by a customer while visiting geappliances.com
Customer Rating
1
New but not better
on August 8, 2025
Posted by: Jimandjanis
Had one GE made is 06 the display was larger (loved that) don’t like the feature of having to cancel to open it. Still trying to figure out how to heat for 45 seconds instead of pressing 1 for 1 minute or 2 for 2 minutes! The print is so small one can barely read it all and all I’m not impressed with it!!!!
Response from geappliances.comBy Adrian, GE_Appliances, August 14, 2025
We are sorry that this replacement microwave has not lived up to your expectations due to the display and the door opening process while in use. This microwave can only be used in increments of 30 seconds or 1 minute. Your feedback is extremely important to us. We will pass these comments along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
1
Unhappy and let down
on August 6, 2025
Posted by: RCox
from High Point NC
We moved in our new house a little over two years ago. Our microwave was the only option from our builder. It is a nice microwave and we've had no complaints until recently. I started with the display missing a bar and now some buttons not working. The warranty was only for 1 year! We have researched the cost of repairing just the display and it is a ridiculous amount. For replacing this unit there is no way to match the opening of the trim ring without doing a direct replacement. I have never had a microwave have these problems in such a short period of time.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, August 12, 2025
We're sorry to hear about the control panel not responding. We'd like to help.
We recommend trying out an electronic reset. This can be done by unplugging the power cord for 2-3 minutes, then plugging it back in. If this doesn't help, then we suggest scheduling service with our Bodewell team. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
We recommend trying out an electronic reset. This can be done by unplugging the power cord for 2-3 minutes, then plugging it back in. If this doesn't help, then we suggest scheduling service with our Bodewell team. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com