Customer Reviews for GE Profile - 1.5 Cu.Ft. Convection Countertop Microwave with Sensor Cooking and Scan to Cook Technology - Stainless Steel
Customer Rating
1
Poor Quality
on April 14, 2025
Posted by: Cletus45
from Cedar Falls, Iowa
I bought a G.E. convention microwave oven. It died just after 17 months of use. We are a family of two senior citizens with low use of the unit. At the time of its demise, we were waiting for the second door replacement for failure of the moisture seal. G.E. service was called about the unit only lasting for 17 months and was told that we should have bought an extended warranty. I do not recommend buying this unit.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, April 15, 2025
We'd like to assist you with your microwave no longer working. A member of our team will reach out to you via email to gather more information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
3
No auto reheat
on April 18, 2025
Posted by: Lathome
Replaced a similar unit but surprisingly the new unit does not have an automatic reheat selection.
Response from geappliances.comBy Sarah, GE_Appliances, April 21, 2025
We appreciate you sharing your feedback. Features can vary depending on the specific model and may also change over time. Your feedback regarding the lack of automatic reheat will be shared with our team for future consideration.
We’re confident the microwave will serve your needs well, and we’re always glad to assist if any concerns arise.
Written by a customer while visiting geappliances.com
Customer Rating
5
Make sure wheels are not upside down, seriously.
on February 19, 2025
Posted by: Littlercl
Love the microwave, just make sure the turntable wheels under the turntable plate are not upside down. If you hear squealing when in use, they are upside down. We found this out just today.
Response from geappliances.comBy Kyle GE_Appliances, February 28, 2025
This is a feature-packed microwave and we are thrilled to hear that you love it so far! The convection cooking and WiFi connect features make this microwave a very convenient appliance to have if your home. We hope you continue to enjoy this microwave for many years!
Written by a customer while visiting geappliances.com
Customer Rating
4
Profile microwave convection oven
on March 1, 2025
Posted by: SSW92835
This is my third microwave convection oven. They have all been identical except the first two were under the Cafe name and this is called GE Profile. I am on my third one because I had door problems with my first oven - moisture in the door. The door had to be replaced twice and then the whole oven had to be replaced as they were unable to get a suitable door. The second oven quit after 4 years but I liked it enough to replace with the same model so that it would fit in the cabinet. My brand new oven,, less than a month old now has moisture in the door and I am waiting for a new door. I hate the racks as they are too small for the plate they sit on and are dangerous as they move around. I wish the oven went to 450 degrees. I would not have purchased this oven without the GE warranty as they are good with fixing it when necessary.
Written by a customer while visiting geappliances.com
Customer Rating
4
Built - in Safety feature
on March 17, 2025
Posted by: Mlbmn
I purchased the microwave in early March. There is a safety feature that requires the operator to stop the cooking/reheating option prior to opening. It would be good if I had small children, otherwise is annoying.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointing
on April 4, 2025
Posted by: Jim749
from Oregon
I bought this microwave to replace a comparable GE model because it was one of very few options that fit the recessed space in my cabinet. Too bad it wasn’t identical. The controls are so dim that I need a flashlight to read them, and the door latch requires a lot more force than the latch on my previous machine. Also, I’m still trying to figure out why this one costs so much more than other microwaves. Exactly what extra features did I pay for? If any …
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, April 4, 2025
We are going to pass your comments about the control panel visibility and door latch over to our product team to review. That way we can look for improvements we can implement for our models going forward. Thanks again for sharing this.
Response from geappliances.comBy Adrian, GE_Appliances, April 4, 2025
We know the importance of an appliance operating as expected. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks great
on April 7, 2025
Posted by: maureen522
from West Bloomfield, MI
It looks nice. I am filling out all the information for registration and have not used the microwave just yet.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features with all bells and whistles
on April 11, 2025
Posted by: Thomas95
from Ca,usa
Just bought and very quality product, unbox and ready to cook and microwave, love it
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com