Customer reviews from geappliances.com
GE Profile - 1.5 Cu.Ft. Convection Countertop Microwave with Sensor Cooking and Scan to Cook Technology - Stainless Steel
Average customer rating
3.5
(32 Reviews)
Rating breakdown 32 reviews
5 Stars
12
4 Stars
6
3 Stars
6
2 Stars
3
1 Star
5
62%of customers recommend this product.
(
13 out of
21)
Customer Reviews for GE Profile - 1.5 Cu.Ft. Convection Countertop Microwave with Sensor Cooking and Scan to Cook Technology - Stainless Steel
Customer Rating
1
Convection oven won’t heat up to desired level.
on October 21, 2025
Posted by: George homeowner
from Millwood NY
Tried cooking a banana bread at 350 degrees…came out soggy. Checked oven temperature with a standalone thermometer and it never got to 350.
There’s a button labeled 425 degrees; I called support said oven would not go above 375. Then why is there a button labeled 425.
I manually set the oven to 425 degree and used a standalone thermometer to test interior temp of oven. Never got above 350.
Returned to store. Useless appliance. Also, buttons felt cheap.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, October 22, 2025
We are sorry to see that you had to get your microwave returned. We hope that in the future you will be open to giving us another shot.
Written by a customer while visiting geappliances.com
Customer Rating
5
Make sure wheels are not upside down, seriously.
on February 19, 2025
Posted by: Littlercl
Love the microwave, just make sure the turntable wheels under the turntable plate are not upside down. If you hear squealing when in use, they are upside down. We found this out just today.
Response from geappliances.comBy Kyle GE_Appliances, February 28, 2025
This is a feature-packed microwave and we are thrilled to hear that you love it so far! The convection cooking and WiFi connect features make this microwave a very convenient appliance to have if your home. We hope you continue to enjoy this microwave for many years!
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointing
on April 4, 2025
Posted by: Jim749
from Oregon
I bought this microwave to replace a comparable GE model because it was one of very few options that fit the recessed space in my cabinet. Too bad it wasn’t identical. The controls are so dim that I need a flashlight to read them, and the door latch requires a lot more force than the latch on my previous machine. Also, I’m still trying to figure out why this one costs so much more than other microwaves. Exactly what extra features did I pay for? If any …
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, May 23, 2025
We would like to provide clarity on the door latch of your microwave and some information on the pricing of our products. It is normal to notice the door of your new microwave is harder to close than your previous model. This is due to a firmer spring in the door latch. You can lift up on the latch to feel the tension from the spring. This is normal.
Pricing is dependent on several factors like features, usability (cosmetic vs. functional), and distribution to name a few. This model features convection cooking, so you can bake and broil inside the microwave. It also features a warming mode, sensor cooking controls, and is WiFi capable - so you can manage your microwave from your smart phone.
As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments along to our product team to review.
Pricing is dependent on several factors like features, usability (cosmetic vs. functional), and distribution to name a few. This model features convection cooking, so you can bake and broil inside the microwave. It also features a warming mode, sensor cooking controls, and is WiFi capable - so you can manage your microwave from your smart phone.
As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments along to our product team to review.
Response from geappliances.comBy Adrian, GE_Appliances, April 4, 2025
We know the importance of an appliance operating as expected. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
3
Great EXCEPT Door Lock Feature
on May 2, 2025
Posted by: KCOPPS
from NJ
Microwave works well except I HATE the automatic door lock. When the microwave time stops the door should just unlock. Having to manually press Cancel/ Door Unlock is driving me crazy.
No, I would not recommend this to a friend.
Features
2
Performance
5
Quality
4
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, May 6, 2025
We are thrilled that you are enjoying your new microwave. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments regarding the door lock along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great replacement including trim kit
on July 7, 2025
Posted by: Kitchen nuke
from Sparks, Nevada
We needed to replace the cabinet microwave that came with our 25 year old house. This fit the cut out perfectly and the trim kit was easy to install and looks great.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor Quality
on April 14, 2025
Posted by: Cletus45
from Cedar Falls, Iowa
I bought a G.E. convention microwave oven. It died just after 17 months of use. We are a family of two senior citizens with low use of the unit. At the time of its demise, we were waiting for the second door replacement for failure of the moisture seal. G.E. service was called about the unit only lasting for 17 months and was told that we should have bought an extended warranty. I do not recommend buying this unit.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, April 15, 2025
We'd like to assist you with your microwave no longer working. A member of our team will reach out to you via email to gather more information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
3
No auto reheat
on April 18, 2025
Posted by: Lathome
Replaced a similar unit but surprisingly the new unit does not have an automatic reheat selection.
Response from geappliances.comBy Sarah, GE_Appliances, April 21, 2025
We appreciate you sharing your feedback. Features can vary depending on the specific model and may also change over time. Your feedback regarding the lack of automatic reheat will be shared with our team for future consideration.
We’re confident the microwave will serve your needs well, and we’re always glad to assist if any concerns arise.
We’re confident the microwave will serve your needs well, and we’re always glad to assist if any concerns arise.
Written by a customer while visiting geappliances.com
Customer Rating
4
Profile microwave convection oven
on March 1, 2025
Posted by: SSW92835
This is my third microwave convection oven. They have all been identical except the first two were under the Cafe name and this is called GE Profile. I am on my third one because I had door problems with my first oven - moisture in the door. The door had to be replaced twice and then the whole oven had to be replaced as they were unable to get a suitable door. The second oven quit after 4 years but I liked it enough to replace with the same model so that it would fit in the cabinet. My brand new oven,, less than a month old now has moisture in the door and I am waiting for a new door. I hate the racks as they are too small for the plate they sit on and are dangerous as they move around. I wish the oven went to 450 degrees. I would not have purchased this oven without the GE warranty as they are good with fixing it when necessary.
Written by a customer while visiting geappliances.com