Customer reviews from geappliances.com
GE Profile - 1.5 Cu.Ft. Convection Countertop Microwave with Sensor Cooking and Scan to Cook Technology - Stainless Steel
Average customer rating
3.3
(46 Reviews)
Rating breakdown 46 reviews
5 Stars
16
4 Stars
7
3 Stars
9
2 Stars
4
1 Star
10
57%of customers recommend this product.
(
17 out of
30)
Customer Reviews for GE Profile - 1.5 Cu.Ft. Convection Countertop Microwave with Sensor Cooking and Scan to Cook Technology - Stainless Steel
Customer Rating
4
Nice microwave with high end finish, panel issues
on December 19, 2025
Posted by: Shirah B
from Philadelphia, PA
[This review was collected as part of a promotion.] This was a replacement for my previous unit, in which the panel slowly began losing functionality - first the led panel lost hashes making the overall visibility of time and cook time not easy to read. Then slowly, the 1 quick cook button failed, then the start and stop button failed. Needless to say, the unit is sold with the panel, which makes for a very costly replacement. The new microwave has a lock feature which I imagine is helpful for being built in below a counter, and it has wifi. No issues so far and it seems to even better than the old one. Only time with tell with the panel.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
(click to see the video)
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent size and capability
on November 23, 2025
Posted by: Dougwon
[This review was collected as part of a promotion.] Excellent product easy to install and complements kitchen
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Great features, poor value
on November 14, 2025
Posted by: PNVA
from Schenectady NY
[This review was collected as part of a promotion.] Fits into the space that the previous 3 y old same microwave occupied before it went belly up
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
2
Value
2
Response from geappliances.comBy Julia, GE Appliances, November 18, 2025
We're sorry to hear your microwave stopped working properly. However, we're confident the replacement model will serve you well for many years to come.
Written by a customer while visiting geappliances.com
Customer Rating
5
You can bake in this microwave.
on November 7, 2025
Posted by: Ramonk
[This review was collected as part of a promotion.] This is the nicest microwave we have ever had. You can cook in it.
Written by a customer while visiting geappliances.com
Customer Rating
1
Convection oven won’t heat up to desired level.
on October 21, 2025
Posted by: George homeowner
from Millwood NY
Tried cooking a banana bread at 350 degrees…came out soggy. Checked oven temperature with a standalone thermometer and it never got to 350.
There’s a button labeled 425 degrees; I called support said oven would not go above 375. Then why is there a button labeled 425.
I manually set the oven to 425 degree and used a standalone thermometer to test interior temp of oven. Never got above 350.
Returned to store. Useless appliance. Also, buttons felt cheap.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, October 22, 2025
We are sorry to see that you had to get your microwave returned. We hope that in the future you will be open to giving us another shot.
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the sensor features
on October 14, 2025
Posted by: All in one microwave
from Texas
[This review was collected as part of a promotion.] I love the microwave oven and convection. The only feature I don’t like is that you have you have to press the cancel button when it’s finished heating to open the door.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Installation
on October 14, 2025
Posted by: Mayflower28
from IN
[This review was collected as part of a promotion.] Installation was pretty easy for the microwave - the front panel was a little more difficult. I installed in my island.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Jonathon, GE_Appliances, October 16, 2025
We're so glad to see that you are enjoying your new microwave and that the installation went smoothly. We know this model is going to serve you for many years to come. We also love the convection cooking mode, which really comes in handy when needing to bake something quick.
Written by a customer while visiting geappliances.com
Customer Rating
3
Not an upgrade over the 2011 model
on October 8, 2025
Posted by: PositivelyBecky
I'm less than impressed with this microwave. Does it work- yes. However for being a Profile and charging Profile prices I would expect better. This one isn't nearly as nice as our old one that we got in 2011. This one is smaller on the inside and the touchpad isn't great. There is such a glare and you have to press hard to make a selection. They definitely cheaped out on the touchpad.
Since I've only used it for reheating things the power is fine and does what it needs to do. Some of the features look nice but I haven't used many. I've tried heating things up at power level 7 and it's more like a level 4-5. I have the app hooked up and turned off notifications because it got old be alerted every time my husband heated up his lunch while I wasn't home.
I'm glad to have a microwave that aesthetically matches our other appliances with the trim, but this isn't as good as what GE used to offer. Definitely not an upgrade. For some it may be, but for me it's just a MEH microwave.
Doubt we will get GE in our next home if this is what we can expect.
Features
3
Performance
4
Quality
4
Value
2
Response from geappliances.comBy Tierra, GE_Appliances, October 9, 2025
We appreciate your feedback and for sharing your experience with this microwave. Your comments are important to us. We will be sure to share them with our product design team for review.
Written by a customer while visiting geappliances.com