Customer reviews from geappliances.com
GE Profile - 1.5 Cu.Ft. Convection Countertop Microwave with Sensor Cooking and Scan to Cook Technology - Stainless Steel
Average customer rating
3.4
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
15
4 Stars
7
3 Stars
9
2 Stars
4
1 Star
8
57%of customers recommend this product.
(
16 out of
28)
Customer Reviews for GE Profile - 1.5 Cu.Ft. Convection Countertop Microwave with Sensor Cooking and Scan to Cook Technology - Stainless Steel
Customer Rating
5
You can bake in this microwave.
on November 7, 2025
Posted by: Ramonk
[This review was collected as part of a promotion.] This is the nicest microwave we have ever had. You can cook in it.
Written by a customer while visiting geappliances.com
Customer Rating
1
Convection oven won’t heat up to desired level.
on October 21, 2025
Posted by: George homeowner
from Millwood NY
Tried cooking a banana bread at 350 degrees…came out soggy. Checked oven temperature with a standalone thermometer and it never got to 350.
There’s a button labeled 425 degrees; I called support said oven would not go above 375. Then why is there a button labeled 425.
I manually set the oven to 425 degree and used a standalone thermometer to test interior temp of oven. Never got above 350.
Returned to store. Useless appliance. Also, buttons felt cheap.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, October 22, 2025
We are sorry to see that you had to get your microwave returned. We hope that in the future you will be open to giving us another shot.
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the sensor features
on October 14, 2025
Posted by: All in one microwave
from Texas
[This review was collected as part of a promotion.] I love the microwave oven and convection. The only feature I don’t like is that you have you have to press the cancel button when it’s finished heating to open the door.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Installation
on October 14, 2025
Posted by: Mayflower28
from IN
[This review was collected as part of a promotion.] Installation was pretty easy for the microwave - the front panel was a little more difficult. I installed in my island.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Jonathon, GE_Appliances, October 16, 2025
We're so glad to see that you are enjoying your new microwave and that the installation went smoothly. We know this model is going to serve you for many years to come. We also love the convection cooking mode, which really comes in handy when needing to bake something quick.
Written by a customer while visiting geappliances.com
Customer Rating
3
Not an upgrade over the 2011 model
on October 8, 2025
Posted by: PositivelyBecky
I'm less than impressed with this microwave. Does it work- yes. However for being a Profile and charging Profile prices I would expect better. This one isn't nearly as nice as our old one that we got in 2011. This one is smaller on the inside and the touchpad isn't great. There is such a glare and you have to press hard to make a selection. They definitely cheaped out on the touchpad.
Since I've only used it for reheating things the power is fine and does what it needs to do. Some of the features look nice but I haven't used many. I've tried heating things up at power level 7 and it's more like a level 4-5. I have the app hooked up and turned off notifications because it got old be alerted every time my husband heated up his lunch while I wasn't home.
I'm glad to have a microwave that aesthetically matches our other appliances with the trim, but this isn't as good as what GE used to offer. Definitely not an upgrade. For some it may be, but for me it's just a MEH microwave.
Doubt we will get GE in our next home if this is what we can expect.
Features
3
Performance
4
Quality
4
Value
2
Response from geappliances.comBy Tierra, GE_Appliances, October 9, 2025
We appreciate your feedback and for sharing your experience with this microwave. Your comments are important to us. We will be sure to share them with our product design team for review.
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointing
on September 26, 2025
Posted by: SHERJACK26
[This review was collected as part of a promotion.] This will be by 3rd microwave. The only reason why I'm repurchasing it is because of it's size. My kitchen was customized and it's the only microwave that fits the space. The controls malfunction after a while. Fixing it costs as much as new appliance. Extremely disappointed that I didn't purchase a warranty.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Jonathon, GE_Appliances, September 29, 2025
We are sorry to hear about your previous microwave needing to be replaced. We're confident that this replacement model is going to serve you for many years to come.
Written by a customer while visiting geappliances.com
Customer Rating
1
Purchased 2-both broken after 3 yrs
on September 24, 2025
Posted by: Karenator
[This review was collected as part of a promotion.] Purchased this to fit into a custom cabinet in kitchen. Panel went out after 3 years. Waited 6 months for a replacement oven as the repair costs exceeded the cost of a new appliance-had to purchase again and panel went out AGAIN on the new one after 3 years. Looks like GE has discontinued but still available at ABT. Avoid at all costs.
Response from geappliances.comBy Diego, GE_Appliances, September 25, 2025
We'd like to help you with your microwave. We recommend calling our warranty team at 833-426-3393.
Written by a customer while visiting geappliances.com
Customer Rating
4
na
on September 23, 2025
Posted by: not applicable for this
from northeast
keyboard should be lit up when activated. beeps volume shoud be able to be adjusted. Had to have unit replaced as original was defective.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
3
Written by a customer while visiting geappliances.com