Customer reviews from geappliances.com
GE Profile - 1.5 Cu.Ft. Convection Countertop Microwave with Sensor Cooking and Scan to Cook Technology - Stainless Steel
Average customer rating
3.4
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
15
4 Stars
7
3 Stars
9
2 Stars
4
1 Star
8
57%of customers recommend this product.
(
16 out of
28)
Customer Reviews for GE Profile - 1.5 Cu.Ft. Convection Countertop Microwave with Sensor Cooking and Scan to Cook Technology - Stainless Steel
Customer Rating
1
Had to replace 3 in 8 years.
on February 19, 2026
Posted by: Frant99
from Idaho
Household of 2 adults, 4th replacement GEProfile microwave in 8 years. Thank goodness they were all still under warranty. If they weren't, another brand would have been purchased.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Dianna, GE_Appliances, February 19, 2026
We appreciate ou being a loyal GE Appliance customer. Our products are designed with durability in mind, and we use high-quality materials to manufacture our appliances. If you ever need assistance with your product please reach out to us, we’re here to help.
Written by a customer while visiting geappliances.com
Customer Rating
3
Film on Control panel bubbling
on February 18, 2026
Posted by: DEvans1
from alabama
We have had this microwave for 3 months, but when we purchased there was a small sticker on the control panel. When we removed the sticker, the film on the control panel started to bubble up all over the panel. Looks horrible on this brand new kitchen remodel.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Don, GE_Appliances, February 24, 2026
We recommend that a certified technician access your microwave. You can schedule an appointment with one of our Bodewell technicians by calling 1-833-4BODEWELL or online here: https://www.bodewell.com/schedule-repair-service.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great everything
on January 13, 2026
Posted by: A7382
I love my GE appliances! I've had nothing but them for over 20 years! GE we bring good things to life!!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Vikki, GE_Appliances, February 18, 2026
We appreciate your continued loyalty to our brand!
Written by a customer while visiting geappliances.com
Customer Rating
3
Regressed panel controls. Back to the 1980 Future
on January 1, 2026
Posted by: TonyManero
Often newer isn’t better, and this is an example that design regressed to worse than before. Specifically, my prior GE monogram has a rotary knob that allowed quick advance of time or any setting. The knob was removed and replaced by the 1980’s membrane panel that require typical 5 solid inputs. So to select 1:45 time, one has to find and solidly push “time” membrane, enter 1, 4, and 5. Under the prior control, one just push the knob and turn it (advance) to 1:45 in 1 quick spin. It’s an advance back to the 1980’s.
Response from geappliances.comBy Don, GE_Appliances, January 6, 2026
We'll be sure to pass along your feedback about microwave's control panel to our design team for review.
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect size for my built-in
on December 27, 2025
Posted by: Knick 1966
we Love the size and performance of this microwave oven
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice microwave with high end finish, panel issues
on December 19, 2025
Posted by: Shirah B
from Philadelphia, PA
[This review was collected as part of a promotion.] This was a replacement for my previous unit, in which the panel slowly began losing functionality - first the led panel lost hashes making the overall visibility of time and cook time not easy to read. Then slowly, the 1 quick cook button failed, then the start and stop button failed. Needless to say, the unit is sold with the panel, which makes for a very costly replacement. The new microwave has a lock feature which I imagine is helpful for being built in below a counter, and it has wifi. No issues so far and it seems to even better than the old one. Only time with tell with the panel.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
(click to see the video)
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent size and capability
on November 23, 2025
Posted by: Dougwon
[This review was collected as part of a promotion.] Excellent product easy to install and complements kitchen
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Great features, poor value
on November 14, 2025
Posted by: PNVA
from Schenectady NY
[This review was collected as part of a promotion.] Fits into the space that the previous 3 y old same microwave occupied before it went belly up
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
2
Value
2
Response from geappliances.comBy Julia, GE Appliances, November 18, 2025
We're sorry to hear your microwave stopped working properly. However, we're confident the replacement model will serve you well for many years to come.
Written by a customer while visiting geappliances.com