Customer Reviews for Caf - 1.5 Cu. Ft. Convection Countertop Microwave with Sensor Cooking and Built in Wi-Fi - Matte White
Customer Rating
1
Nice looking but breaks constantly
on October 3, 2025
Posted by: Pitts
from Missouri
[This review was collected as part of a promotion.] I had a similar experience as trixie233. The microwave panel lights went out so I replaced the whole board. Then after another few months the turntable started turning on its own so I had a door switch replaced. Then after about 6 months the microwave started running after I closed to door without hitting start, except it would overheat because it was running but the table wouldn’t turn and the fan wouldn’t run. Then one day it was just off and won’t come back on. Not sure if I should just keep buying parts or if it will even come back on. Too expensive to have so many problems.
Response from cafeappliances.comBy Tierra, Café_Appliances, October 6, 2025
We'd like to assist you with the operation of your microwave. A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
This microwave has broken twice in 5 years. It’s very disappointing for an appliance at this price point.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, August 18, 2025
We're sorry to hear about your microwave not operating. We'd like to help.
We recommend scheduling service with our Bodewell team. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
This is a great MW Convection Oven. I cooked a meat loaf, turned out perfect. baked potatoes come out fluffy, scalloped potatoes, good. Everything browns nicely. Defrost works great! Well worth the investment!
Worked well. The door lock feature was annoying but got used to it. Main problem for me was it doesn’t match my other major appliances. It’s matte white while all my other cafe appliances are an off white with a semi gloss. Returned.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian, GE_Appliances, May 7, 2025
We definitely understand the importance of having a matching kitchen suite, and we are so saddened to hear of the mismatch with the White Matte finish. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments along to our product team to review.