Customer reviews from Samsung US
Samsung - Bespoke 29 cu. ft. 4-Door French Door Refrigerator with AI Family Hub+ - White Glass
Average customer rating
4.6
(133 Reviews)
Rating breakdown 133 reviews
5 Stars
107
4 Stars
15
3 Stars
0
2 Stars
1
1 Star
10
93%of customers recommend this product.
(
99 out of
106)
Customer Reviews for Samsung - Bespoke 29 cu. ft. 4-Door French Door Refrigerator with AI Family Hub+ - White Glass
Customer Rating
1
not worth the price!
on September 24, 2025
Posted by: Frustrated
from Marion, IN
We love the look and functionality of your Bespoke refrigerator, however, within the first year the ice maker broke. Now it appears there is something wrong with the compressor (just three years old). The problem is there are no available repair techs in our area even though we live in a larger metropolitan area.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
5
Value
1
Response from Samsung USBy SEA Care, September 25, 2025
Good day, We understand the importance of a working refrigerator in your home. Let us help you. Please refer to the resources below for solutions to your concerns with your fridge. Please click on the links and hyperlinks, and watch the instructional video (if available) for helpful tips. Samsung ice maker is not working (Please choose what issue you are having with your ice maker): https://www.samsung.com/us/support/troubleshoot/TSG10002387/
Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1150835442, to help our team locate your information when you message us. Have a great day. -John
Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1150835442, to help our team locate your information when you message us. Have a great day. -John
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful Design
on October 23, 2025
Posted by: SSSS
from 10080 Gully Pass drive
[This review was collected as part of a promotion.] Beautiful design and great quality. The interface and connectivity are seamless and solves all necessities
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek and Modern Design
on November 4, 2025
Posted by: benkon
from Rootstown OH
[This review was collected as part of a promotion.] Sleek design and versatile storage options! I love that the panels are customizable for different "looks" - we had a promotion for a spare set, so we can change the appearance throughout the year. The user manual is super sparce, though, with various QR codes for instructions on different components. Would be great if it were consolidated. The Family Hub is very useful and we can control our smart devices from there. The automatic door opening function WOULD be great, but the doors barely open a crack (yes, it's level!) and you still need to use your hands to open. We will see how the surfaces hold up to fingerprints over time.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great feature
on November 12, 2025
Posted by: FeeSTL
from St. Louis Missouri
[This review was collected as part of a promotion.] We love our new Bespoke and my 5 year old daughter love drawing on the screen!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Great fridge....until it started showing me ads
on November 26, 2025
Posted by: ekettwig
It was a great fridge. Loved most of the features and have had no issues with it. Then they updated it and it started showing ads on my screen. Now I will be replacing it and removing Samsung from the list of brands I consider for my Appliances/Electronics in the future. Ridiculous move Samsung.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy SEA Care, November 26, 2025
Hi Ekettwig,
We understand your disappointment with the family hubs ads appearing on your refrigerator. Let us extend our help to your unit.
We shared a link below with steps to turn off the advertisement on your Family Hub.
How to turn off ads on a Family Hub smart fridge
https://www.samsung.com/us/support/answer/ANS10007562/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1151424524) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
We understand your disappointment with the family hubs ads appearing on your refrigerator. Let us extend our help to your unit.
We shared a link below with steps to turn off the advertisement on your Family Hub.
How to turn off ads on a Family Hub smart fridge
https://www.samsung.com/us/support/answer/ANS10007562/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1151424524) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on October 26, 2025
Posted by: Sonny
from Florida palm beach gardens
[This review was collected as part of a promotion.] The best fridge you can get. Samsung is so good my house is full with samsung
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Furturistic!
on April 24, 2025
Posted by: samsung4lifeee
If you're striving to make your home a true reflection of your unique personality and style, bespoke items are undeniably the way to go. Take bespoke refrigerators, for example: these aren't just appliances—they're statement pieces. With customizable designs, dimensions, and finishes, they elevate functionality to a work of art, seamlessly blending into any interior theme you can dream up. Whether you prefer sleek modern vibes or a more rustic charm, bespoke fridges ensure your kitchen remains as stylish as it is efficient.
But it doesn't stop there. Every bespoke item—be it furniture, lighting fixtures, or decor—carries an essence of individuality and precision that store-bought pieces simply can't match. From handcrafted dining tables designed to fit your family and space perfectly to custom cabinets tailored for your storage needs, bespoke creations add a personal touch that transforms a house into a home.
Investing in bespoke items isn't just about aesthetics; it's about creating a harmonious environment where every piece serves a purpose, both practical and emotional. They're perfect for anyone looking to escape the cookie-cutter feel of mass-produced goods and embrace a lifestyle that truly resonates with their taste. In short, bespoke items aren't just luxuries—they're essentials for a truly unique and inviting home.
THIS IS A MUST HAVEEE!!!!!!!
But it doesn't stop there. Every bespoke item—be it furniture, lighting fixtures, or decor—carries an essence of individuality and precision that store-bought pieces simply can't match. From handcrafted dining tables designed to fit your family and space perfectly to custom cabinets tailored for your storage needs, bespoke creations add a personal touch that transforms a house into a home.
Investing in bespoke items isn't just about aesthetics; it's about creating a harmonious environment where every piece serves a purpose, both practical and emotional. They're perfect for anyone looking to escape the cookie-cutter feel of mass-produced goods and embrace a lifestyle that truly resonates with their taste. In short, bespoke items aren't just luxuries—they're essentials for a truly unique and inviting home.
THIS IS A MUST HAVEEE!!!!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simply Beautiful
on September 19, 2025
Posted by: Gson
from Evans Georgia
[This review was collected as part of a promotion.] Simply Beautiful , seems to be well designed and easy to operate , beverage center is really neat and functional pleased so far
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US