Customer reviews from Samsung US
Samsung - Bespoke 29 cu. ft. 4-Door French Door Refrigerator with AI Home - Charcoal Glass / Stainless Steel
Average customer rating
4.8
(46 Reviews)
Rating breakdown 46 reviews
5 Stars
40
4 Stars
5
3 Stars
0
2 Stars
0
1 Star
1
98%of customers recommend this product.
(
43 out of
44)
Customer Reviews for Samsung - Bespoke 29 cu. ft. 4-Door French Door Refrigerator with AI Home - Charcoal Glass / Stainless Steel
Customer Rating
4
Good fridge, but the AI is pointless
on June 6, 2025
Posted by: michellegreen
from Brookhaven
[This review was collected as part of a promotion.] I love the clean look of the fridge without the handles and water/ice...but it's just not practical. I miss the easy ice/water dispenser where they're in one place and I don't have to open a drawer, push back a drawer with two hands to get ice, and then open another door to get water. You added more steps when everyone else is looking to move faster. You need to know where things are. There is the outer door, inner doors, and the drawer. Organization is key and you have to remember where everything is. And the ice maker being in the freezer means a smaller freezer -- that's a hard shift. Otherwise, it's a great fridge. Just prioritize what you want, your habits, and whether your fridge is where you want to prioritize change.
The AI? It takes pictures of your hand and whatever you take in and out of the fridge. I haven't been able to figure out the drawers or freezer yet. I think you have to manually add those. Then you can connect Instacart, but I haven't done that yet... Also, you can play videos on youtube which is fun, but it's not like the speakers are great, the screen is small, and it doesn't keep playing in the background. So what's the point?
Overall I like the depth of the drawers and containers. It easily stores my food for four weekly at home meals + condiments + breakfast items/fruit.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
I love it
on June 7, 2025
Posted by: Hir16
[This review was collected as part of a promotion.] I love this refrigerator. I love the new look in my kitchen. There are tons of nice features that I started using every day. The auto door open is a game changer. It's just convenient. The screen has many apps that are really useful. I mainly use youtube, timer, and ring doorbell. The AI feature is new to me, and I am learning it. It already helped me track many items, and I am adding more to it. Considering the interior, it does feel a lot spacious. The metal cooling loos more premium in person. The auto water feature is the most convenient feature, and we never run out of cold water, which helps for quick refills. I never thought that a single refrigeratorcan make a huge difference in my kitchen. It does feel a great premium upgrage with a lot of convenient features i use every day. I love it and also received compliments for it. Best purchase ever.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Perfect Family Fridge that Tailors To You
on June 10, 2025
Posted by: Rachele412
from North ridgeville
[This review was collected as part of a promotion.] Perfect family fridge that tailors to our needs. Love how the Flexzone Drawer allows us to do a soft freeze or leave it for beverages or large platters for parties. Easy to open. The beverage center is the WOW feature. Love how the water is kept behind the door for a clean look. Fills up our cups fast and has a fast filling pitcher as well. That you can add lemon, strawberries, mint or basil for infused water that is fresh. It has shelves above it where we store our pop cans and drinks, and butter so its easy to grab. The Ice is my second favorite feature. It gives us two different types of ice which I actually mix in my drinks for longer coldness and gets it cold fast. Makes plenty of ice so we won't run out. It takes a picture of everything we put in and take out, so we can stay organized with what we have instock. It also allows you to add the expiration date. It tells us the weather and even when its going to rain. The temperature on the screen as well as personalized features. The doors open by a sensor so when my hands are dirty it is helpful. A clean look and easy to clean. I am in love with this fridge!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
Tons of cool and helpful features
on June 10, 2025
Posted by: Pbh216
from North Ridgeville
[This review was collected as part of a promotion.] We got this fridge to replace our other Samsung Fridge that broke. Right away we could tell it was a huge improvement. The first thing is the AI Vision. It basically scans in and out food as you put it in the fridge and take it out. You can update expiration dates for the items as well and it alerts you when they are getting ready to expire. We were unsure if the family hub would be useful but so far we enjoy it. We leave little to do digital notes and look up recipes. Our little one loves that she can watch videos. We even linked our video doorbell to it. The freezer has a good amount of space but a large portion of it is taken up by the ice maker. Though it makes two different size ice cubes which is really great. The middle drawer is a flex zone. We are able to control the temperature for whatever we need to store in there. So far its mainly a drink drawer. The fridge itself is nice. We can move shelves around as needed. It is super bright and roomy. We love the motion sensing door openers. It took a little getting use to but now enjoy it. The beverage center in the door is great. We love having a full pitcher of ice cold water always ready. There is the press spout to that dipenses water. The pitcher is super useful though for filling up my water bottles or the coffee machine. Overall this fridge is really awesome and is a huge upgrade over our last. Everyday we figure out something a little more and like it more and more.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
AI-Powered Innovation Meets Sleek Design
on June 10, 2025
Posted by: sai1986
from Liberty Township
[This review was collected as part of a promotion.] The Samsung Bespoke 29 cu. ft. 4-Door French Door Refrigerator (RF90F29BECRAA) offers a robust set of AI-driven features and energy-efficient technologies, making it a strong choice for tech-savvy households. Here's a concise breakdown of its key aspects:
AI Features
AI Home 9" LCD Touchscreen: Provides an interactive interface for managing fridge settings and connected features.
AI Vision Inside™: Internal cameras automatically catalog items, tracking additions and removals for inventory management.
SmartThings Integration: Enables real-time monitoring, temperature control, and notifications (e.g., open doors, filter replacements) via the SmartThings app.
SmartThings Home Care: Alerts users to maintenance needs, like filter changes, with troubleshooting suggestions.
SmartThings Energy Mode: Optimizes compressor and defrost cycles based on usage, reducing energy consumption by up to 15% and tracking carbon footprints.
Power Consumption
ENERGY STAR® Certified: Meets U.S. EPA efficiency standards.
AI Inverter Compressor: Adjusts speed dynamically, offering 4.1x greater inertia than conventional compressors, lowering energy use. Backed by a 10-year warranty.
SmartThings Energy Mode: Enhances efficiency with usage-based adjustments and energy target alerts.
Design
Customizable Bespoke Design: Allows aesthetic personalization.
Spacious Capacity: 29 cu. ft. with a FlexZone™ Drawer for flexible storage.
Additional Features: Beverage Center™ and Auto Open Door for added convenience.
Disadvantages
Limited Shelf Adjustability: May restrict storage flexibility.
Screen Smudging: Touchscreen requires frequent cleaning.
Water Dispenser Taste: Initial taste issues reported, though these may improve with use.
Conclusion
The RF90F29BECRAA is a premium, smart refrigerator that excels in connectivity, energy efficiency, and modern design. Its AI features, like AI Vision Inside™ and SmartThings integration, make it a kitchen management hub, though minor drawbacks like shelf adjustability and screen maintenance should be considered. Ideal for those prioritizing technology and customization in a high-capacity fridge.
AI Home 9" LCD Touchscreen: Provides an interactive interface for managing fridge settings and connected features.
AI Vision Inside™: Internal cameras automatically catalog items, tracking additions and removals for inventory management.
SmartThings Integration: Enables real-time monitoring, temperature control, and notifications (e.g., open doors, filter replacements) via the SmartThings app.
SmartThings Home Care: Alerts users to maintenance needs, like filter changes, with troubleshooting suggestions.
SmartThings Energy Mode: Optimizes compressor and defrost cycles based on usage, reducing energy consumption by up to 15% and tracking carbon footprints.
Power Consumption
ENERGY STAR® Certified: Meets U.S. EPA efficiency standards.
AI Inverter Compressor: Adjusts speed dynamically, offering 4.1x greater inertia than conventional compressors, lowering energy use. Backed by a 10-year warranty.
SmartThings Energy Mode: Enhances efficiency with usage-based adjustments and energy target alerts.
Design
Customizable Bespoke Design: Allows aesthetic personalization.
Spacious Capacity: 29 cu. ft. with a FlexZone™ Drawer for flexible storage.
Additional Features: Beverage Center™ and Auto Open Door for added convenience.
Disadvantages
Limited Shelf Adjustability: May restrict storage flexibility.
Screen Smudging: Touchscreen requires frequent cleaning.
Water Dispenser Taste: Initial taste issues reported, though these may improve with use.
Conclusion
The RF90F29BECRAA is a premium, smart refrigerator that excels in connectivity, energy efficiency, and modern design. Its AI features, like AI Vision Inside™ and SmartThings integration, make it a kitchen management hub, though minor drawbacks like shelf adjustability and screen maintenance should be considered. Ideal for those prioritizing technology and customization in a high-capacity fridge.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Our love of this fridge is a “family affair “
on June 19, 2025
Posted by: Careid8
from Las Vegas
[This review was collected as part of a promotion.] I say that loving our new Samsung Bespoke French Door Refrigerator with AI in a “family affair”, because my mom turned me on to this fabulous appliance. I didn’t know it was even possible to be in love with an inanimate object, but that’s where I’m finding myself these days! I am an adult, single mom living downstairs in my parents walk out basement with my own daughter. My mom initially owned the previous Samsung Bespoke model (without the AI) and she would brag ALL the time about this refrigerator. After utilizing many of the functions, I began to understand what all the raving was about. She was able to have a self-filling filtered pitcher of water on hand all the time, she had bite size and regular size ice cubes a plenty and the massive size of this fridge was the best of all! She used the “flex drawer” for deli (meats, cheeses and miscellaneous); therefore she had a ton of room in the rest of the fridge to store everything else. She cooks as a way to show her love , so I can honestly say that this refrigerator’s large size was well used! Anyway, I don’t know that anyone was more surprised to hear she was replacing this fridge; especially since, it was only a few years old and in excellent condition! It all made sense though once I understood that she was not really changing, but simply upgrading her beloved fridge. Even better was the fact that my parents chose to give me the “old” one! I use it downstairs and I can’t even be jealous of her updated version; although I am eager to have the added features that she has with the AI and family hub! She hasn’t even tapped into the full potential offered by her new refrigerator’s AI abilities, but I would!!! It has a really cool AI camera that tracks everything that goes in or out of the fridge. It would be nice to be able to simply use the menu, label the type/name of food and enter its best by date. I would know at the click of a button, what is expiring, expired or simply know I need to pick up fresh while at the grocery store! It’s absolutely mind blowing the potential! Anyway, after living with apartment furnished refrigerators or hand me down fridges for all my adult life, I’m on top of the world now owning a Samsung Bespoke French Door Refrigerator with a flex drawer! The next best thing will be owning this model with AI that I get to use occasionally now.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Samsung Did It Again!
on June 19, 2025
Posted by: Zizo79
from Breinigsville
[This review was collected as part of a promotion.] I have been enjoying my new Samsung RF90F23BECRAA fridge, and overall, it’s a really impressive piece of tech. The 9" AI Home LCD with AI Vision is super handy. It keeps track of what’s inside, which actually helps me cut down on food waste and unnecessary grocery runs. The Auto Open Door feature is great when your hands are full, just walk up and it opens like magic. I also really like the FlexZone Drawer which has 5 different temperature settings. That is where I thrown the cheeses, yougurt and soda cans. One of the best features is the dual auto ice maker. The Ice Bites are a small but brilliant touch. They chill drinks so much faster than regular cubes. Now for the cons: the glass door looks sleek, but it’s definitely a fingerprint magnet. Also, the Auto Open Door can be a little too sensitive. Sometimes it activates when I’m just opening the middle drawer. Overall, it’s a smart, stylish, and functional fridge with some standout features. I highly recommend it!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Samsung Smart Fridge
on June 21, 2025
Posted by: DevonnB
from CLINTON
[This review was collected as part of a promotion.] This fridge is perfect in all aspects. I love the ability to have two different sizes of ice and the onboard chilled water feature. The ability to scan the products inside of the fridge is an absolute plus. It is amazing that you can listen to music and have the option to explore other apps from the fridge.
I would recommend this to a friend!
Written by a customer while visiting The Insiders