Customer reviews from Samsung US
Samsung - Bespoke 29 cu. ft. 4-Door French Door Refrigerator with AI Home - Charcoal Glass / Stainless Steel
Average customer rating
4.8
(46 Reviews)
Rating breakdown 46 reviews
5 Stars
40
4 Stars
5
3 Stars
0
2 Stars
0
1 Star
1
98%of customers recommend this product.
(
43 out of
44)
Customer Reviews for Samsung - Bespoke 29 cu. ft. 4-Door French Door Refrigerator with AI Home - Charcoal Glass / Stainless Steel
Customer Rating
5
Refrigerator
on August 9, 2025
Posted by: Cris
from Duncan ok
[This review was collected as part of a promotion.] Absolutelyin love with this refrigerator so far. It has all the bells and whistles. The auto open doors is so neat.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible brand horrible products
on July 30, 2025
Posted by: Jon G
from Oakland, NJ
[This review was collected as part of a promotion.] Horrible experience from the start. Trusted Samsung again and let me down again. Fridge won’t connect to internet spent 8 hours on the phone troubleshooting… no resolution. Won’t produce ice and it’s brand new. Garbage.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
3
Value
1
Response from Samsung USBy SEA Care, July 31, 2025
Hello Jon G,
We know how your refrigerator has made you feel. Let us assist you.
Please follow the directions on the link below for your ice maker concern. Select the option that connects to your experience to read the information. Check the embedded words and watch the full video for more details.
Samsung ice maker is not working
https://www.samsung.com/us/support/troubleshoot/TSG10002387/
For steps to help with connecting your refrigerator to the internet, please refer to pages 48-49 of the manual link below.
User manual
https://downloadcenter.samsung.com/content/UM/202507/20250710110512360/FDR_RF8000F_F-Hub_DA68-04835A_EN_MES_CFR_250703.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1150198739) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
We know how your refrigerator has made you feel. Let us assist you.
Please follow the directions on the link below for your ice maker concern. Select the option that connects to your experience to read the information. Check the embedded words and watch the full video for more details.
Samsung ice maker is not working
https://www.samsung.com/us/support/troubleshoot/TSG10002387/
For steps to help with connecting your refrigerator to the internet, please refer to pages 48-49 of the manual link below.
User manual
https://downloadcenter.samsung.com/content/UM/202507/20250710110512360/FDR_RF8000F_F-Hub_DA68-04835A_EN_MES_CFR_250703.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1150198739) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on August 28, 2025
Posted by: MONIR
from New York
[This review was collected as part of a promotion.] I bought this product recently & using this product. It’s looks good & working great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
epic
on March 31, 2025
Posted by: yurr
I watch instagram reels on this thing, what more do i need
Written by a customer while visiting Samsung US
Customer Rating
5
ok
on March 31, 2025
Posted by: IDKIDK
ITS COOL ITS COOL ITS COOL ITS COOL ITS COOL ITS COOL ITS COOL ITS COOL ITS COOL ITS COOL ITS COOL ITS COOL ITS COOL ITS COOL ITS COOL ITS COOL ITS COOL ITS COOL ITS COOL ITS COOL ITS COOL ITS COOL ITS COOL ITS COOL
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek and Modern!
on April 25, 2025
Posted by: naka688
from Albuquerque
[This review was collected as part of a promotion.] This refrigerator is more then I could have ever hoped for. The design is modern and thought through. The beverage station is really easy to use and my kids love being able to quickly grab their drinks. I love that it has the two different sizes of ice cubes, the little scooper makes it more fun. The screen functions very well and was easy to connect to our other apps like ring. Anytime someone rings the doorbell, our ring app pulls up a live view of the person at the door. My kids love being able to see who is there when we are not home. We also have it connected to our amazon music, which makes cooking and cleaning a bit more fun. The smart things app connected with it without a problem. Overall setup was really quick and easy and both refrigerator and app where easy to navigate through. I highly recommend this refrigerator!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
Could be better
on May 6, 2025
Posted by: villison777
from Woodland Hills
[This review was collected as part of a promotion.] I recently got the Samsung RF90F23BECRAA fridge and overall, I’m pretty happy with it. It’s spacious, cools efficiently, and the smart features are impressive. It can track what you put inside, take photos of the interior, and even lets you watch YouTube on the display. The AI adjusts settings based on usage and sends helpful alerts through the SmartThings app. The FlexZone adds great versatility. My only complaint is the shelf quality—especially in the ice compartment, where they feel a bit flimsy. Still, a solid 4/5.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Love this High end Refrigerators
on May 8, 2025
Posted by: SelinaGao
from San Jose
[This review was collected as part of a promotion.] I absolutely love it! It looks beautiful in my kitchen with its sleek glass and stainless steel finish, and the inside is super spacious.
One of my favorite features is the Beverage Center – it has a built-in water pitcher that refills itself and even lets me add fruit for flavor. There’s also an internal water dispenser that keeps things clean and neat.
The FlexZone drawer is awesome because I can set different temperatures depending on what I’m storing – whether it’s drinks, meat, or snacks for the kids. It also has smart features and a touchscreen that helps me keep track of what’s inside, which is really cool and useful.
Another thing I love: the door opens automatically when I touch it – very handy when my hands are full.
Overall, it’s quiet, efficient, and makes my kitchen feel a lot more modern. Highly recommend if you're looking for a high-end, smart fridge that’s also easy to use
I would recommend this to a friend!
Written by a customer while visiting The Insiders