Customer reviews from Samsung US
Samsung - Bespoke 29 cu. ft. 4-Door French Door Refrigerator with AI Family Hub™+ & AI Vision Inside™ - Charcoal Glass & Black/Charcoal
Average customer rating
4.7
(61 Reviews)
Rating breakdown 61 reviews
5 Stars
51
4 Stars
7
3 Stars
0
2 Stars
1
1 Star
2
95%of customers recommend this product.
(
52 out of
55)
Customer Reviews for Samsung - Bespoke 29 cu. ft. 4-Door French Door Refrigerator with AI Family Hub™+ & AI Vision Inside™ - Charcoal Glass & Black/Charcoal
Customer Rating
5
Excellent Features and Ease of Use
on May 19, 2025
Posted by: dustinw
from Broken Arrow, OK
[This review was collected as part of a promotion.] This fridge looked amazing as we were shopping, but after using it for a few days now, it's even better than we expected. The Family Hub screen has been an excellent addition to our kitchen. Simple things like having a convenient place to put notes, quickly check our family calendar, or where we can have recipes has been very useful. The way the fridge will "scan" items as you take them in an out is also very cool. It doesn't always properly identify them, but we're moving so quickly in and out that I'm surprised it catches them at all. It usually does a pretty good job of recognizing most things though. The cameras inside to view what is in both doors is also excellent. We also really like the auto-open doors, by placing your hand under the sensor on each side. Very useful for when you're needing something out of the fridge, but either don't have a free hand, or maybe you have something on your hands at the moment.
One of our other standout features, is the beverage center. Giving easy access to water, either from the pitcher, or from the push to fill. Having a pitcher with cold water that is automatically refilled is excellent. And having the usual push to fill inside the door is nice as well. Making the water cooler no matter which you choose. Organization is excellent with all the space inside, and how things are divided. Including the middle drawer, which we use for soda cans and still have space for more. The freezer is also excellent in organization, with the ice scooping area up top, and a good amount of space below that.
This has been a huge upgrade for us. We're really loving it so far.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very roomy
on May 22, 2025
Posted by: rosa147
from Indianapolis
[This review was collected as part of a promotion.] This new Samsung Fridge is amazing. It is very roomy compared to my old KitchenAid fridge. This is big, but it actually has room inside to put many different items. My old fridge was just night and no space inside. The beverage center is great for my 3 kids always thirsty running around all day. The ice is also great, little nuggets and big nuggets. The freezer space is also amazing, fits all our stuff. My kids love using Alexa on the fridge for their random questions, Which is great. I love using my calendar on the fridge so the whole family can get their events in. My mother in law loves to play her music on YouTube when she is cooking. This fridge is a great addition to our family and I truly believe it is great for any big family. I will definitely recommend this fridge to everyone.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Amazing Smart Refrigerator
on May 23, 2025
Posted by: jthrasher1982
from Omaha
[This review was collected as part of a promotion.] Talk about an upgrade! I had one of the original Family Hub refrigerators and have loved it for many years, but it was time to update appliances. This refrigerator is absolutely amazing! The Family Hub screen is massive and very easy to use. You can queue up a recipe on YouTube, manage your family's activities with the calendar, or even have the fridge suggest recipes based on the food you have on hand. The freezer took some extra time organizing since the ice is not available in the door, but there's still plenty of room. My kids love the option of full sized ice cubes or ice bites. The automatic touch to open doors are super convenient when your arms are full of grocery bags. I was a little concerned that my Great Dane would accidentally trigger the automatic door but so far no issues there. Most definitely a 10/10!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Nothing short of amazing
on May 24, 2025
Posted by: Mrsjames29
from Rock hill
[This review was collected as part of a promotion.] This new samsung refrigerator is absolutely phenomenal! I love all the amazing features like tapping the door and it opening on its own and the two type of ice it produces! It has been super easy to clean and looks phenomenal in my kitchen. I like that it has echo built in so alexa can help with any questions or needs. Another super cool feature is you can order instacart directly from the fridge for new groceries!! I have yet to find anything I didn't like about my new fridge.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Fantastic Piece of Tech
on May 28, 2025
Posted by: apro
[This review was collected as part of a promotion.] It's big. It's smart. I need a bigger kitchen :) This thing has everything you could wish for in a refrigerator. Checks all the boxes.
Written by a customer while visiting Samsung US
Customer Rating
5
Very Spacious Refrigerator
on May 28, 2025
Posted by: NinjaMomPTC
from Peachtree City
[This review was collected as part of a promotion.] I can't believe how much room is in this refrigerator! We love our new Samsung Bespoke 4-Door French Door Refrigerator. Not only do we have plenty of room, but the technology on this fridge is over the top.
Once connected to wifi and the Samsung SmartThings App, the huge display is a source of entertainment. From Samsung TV, to music, to Amazon Alexa, to Ring cameras and more, there's no end to what you can display. I can find recipes, and make a grocery list all in one step. The kids like to doodle and make notes on the whiteboard too!
The Flex Drawer can be customized and temperature cooled appropriately based on its contents. The Dual Ice Maker is located in the freezer, and we have had good luck keeping the buckets full. And I absolutely love the Beverage Center! Located in the left main door, you can get water from the internal dispenser or from the AutoFill Water Pitcher.
The storage is abundant, and we have no problem with space for our active family of 4! I highly recommend this product and look forward to many years of enjoyment!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Happy wife, happy life
on May 28, 2025
Posted by: Konshow
from Mount Dora
[This review was collected as part of a promotion.] We received our Samsung fridge with the family ai hub about a month ago. I love the size of it and the ease of moving the happy to adjust to our needs. I also love the auto refill on the water pitcher. Most important i love that my wife loves it and is so excited to learn all the features.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Wonderful fridge with interesting innovations
on May 30, 2025
Posted by: Phe1229
from Austin
[This review was collected as part of a promotion.] We’ve been using the new Samsung fridge for about a month now. The review really breaks down into two categories: The overall design and function as a fridge and the new Samsung tech innovations. First the review as a fridge; It has deep storage so you can fit all your groceries and more. The shelves are customizable by height but also slides back and forth so you can adjust as needed. The beverage door is useful for grabbing a cold drink without opening the entire fridge and the ease to reload is convenient. The middle slide tray is great for canned drinks and flat items giving you additional flexibilities. Freezer is also very customizable with a separate ice tray.
Now on to the tech innovations; at first I thought the screen was overkill, after all YouTube on your fridge?! After a few weeks I’ve come around to understanding the usefulness of it all. First, it’s quite handy being able to bring up a YouTube recipe to follow along while you are cooking. Second, the note app and the calendar app which you can sync to your Google account are very helpful as reminders to your schedule and cooking tasks. The ability to link up to Alexa or Spotify are both a nice touch to make your cooking process enjoyable. While all these are not necessary to your fridge but they’re a welcomed change and pushes for changes in the appliance world. I personally did find the AI camera detecting what you put in and out of fridge annoying but you can always turn it off. While I understand the innovation it just wasn’t helpful from a day to day use.
Overall, if you are looking for a high tech fridge, this one def checks all the marks with plentiful storage space and modern tech enhancements.
Now on to the tech innovations; at first I thought the screen was overkill, after all YouTube on your fridge?! After a few weeks I’ve come around to understanding the usefulness of it all. First, it’s quite handy being able to bring up a YouTube recipe to follow along while you are cooking. Second, the note app and the calendar app which you can sync to your Google account are very helpful as reminders to your schedule and cooking tasks. The ability to link up to Alexa or Spotify are both a nice touch to make your cooking process enjoyable. While all these are not necessary to your fridge but they’re a welcomed change and pushes for changes in the appliance world. I personally did find the AI camera detecting what you put in and out of fridge annoying but you can always turn it off. While I understand the innovation it just wasn’t helpful from a day to day use.
Overall, if you are looking for a high tech fridge, this one def checks all the marks with plentiful storage space and modern tech enhancements.
I would recommend this to a friend!
Written by a customer while visiting The Insiders