Customer reviews from Samsung US
Samsung - Bespoke 29 cu. ft. 4-Door French Door Refrigerator with Inner Beverage Center - Stainless Steel
Average customer rating
4.7
(65 Reviews)
Rating breakdown 65 reviews
5 Stars
57
4 Stars
3
3 Stars
0
2 Stars
1
1 Star
4
95%of customers recommend this product.
(
54 out of
57)
Customer Reviews for Samsung - Bespoke 29 cu. ft. 4-Door French Door Refrigerator with Inner Beverage Center - Stainless Steel
Customer Rating
1
Water tastes like metal
on September 2, 2025
Posted by: Tim C
from NC
We used the fridge for one week and the water started to taste like metal. When we use the water from our tap, we don't get that taste. It appears to be known issue with this model. Not recommended.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Ricardo, Samsung Care, September 3, 2025
Hi Tim, We understand your disappointment with not having the best experience with your water dispenser. Let us help. Here is a link for troubleshooting steps for the water of your dispenser that tastes bad; kindly choose the one that matches and click the embedded words. Samsung refrigerator water dispenser issues. https://agent.samsungsupport.com/us/dtree/detail?ci=N0000206&keyword=water%20taste%20bad&ai=TSG10003791-109203
If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1150589271) to help our team pull up your information when you message us. Thank you. -Ricardo
If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1150589271) to help our team pull up your information when you message us. Thank you. -Ricardo
Written by a customer while visiting Samsung US
