Customer reviews from Samsung US
Samsung - Bespoke 29 cu. ft. 4-Door French Door Refrigerator with Inner Beverage Center - Stainless Steel
Average customer rating
4.6
(79 Reviews)
Rating breakdown 79 reviews
5 Stars
67
4 Stars
4
3 Stars
1
2 Stars
1
1 Star
6
94%of customers recommend this product.
(
66 out of
70)
Customer Reviews for Samsung - Bespoke 29 cu. ft. 4-Door French Door Refrigerator with Inner Beverage Center - Stainless Steel
Customer Rating
4
Great Bespoke
on October 23, 2025
Posted by: Tarheel T
from Lexington, KY
[This review was collected as part of a promotion.] CAPACITY IS GREAT. Plenty of room for everything that is needed. Very good temperature zones, with all being easily adjusted. I really like the two drawer freezer and the what I call 'chill zone' which i use for defrosting meats. Very convenient.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Loving it so far
on October 23, 2025
Posted by: Liznjen
from Austin, TX
[This review was collected as part of a promotion.] We've had our refrigerator about 2 months and are really liking it so far! We especially love the flex drawer and being able to change the temperature in there depending on what we need it for. The auto-fill water pitcher is also a hit in our home. Capacity is great and we are able to store a weeks worth of groceries and some random leftovers with no problem.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Samsung refrigerator
on October 24, 2025
Posted by: Anthony
from Georgia
I bought this refrigerator for my new house and love it. Great design - love the bespoke - and overall wonderful function. We’ve had it a couple weeks now and I’m very satisfied. Samsung makes great quality products.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Be aware before buying from Samsung direct
on November 9, 2025
Posted by: Bummer
from Troy, michigan
I always liked samsung products, but after a terrible experience buying from samsung direct, I'll think twice the next time. I had an issue and had to return the product, and had to pay a fee of $314 even though the product was never opened and still in the original package. There is no option to return by myself like in other stores such as Bestbuy, and the worst thing is that the price dropped by $350, and Samsung policy to honor the price is only 15 days, I had the same problem on a purchase with Lowes and they honored the price match, I'll never buy again from this site.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
3
Fragile plastic
on November 13, 2025
Posted by: Kinda sad
from Seattle, WA
The refrigerator is nice looking, and reasonably priced. Phone help was good. HOWEVER after 1 year, a slow CRACK started developing in the floor of the refrigerator area and continues to grow, where the doors bump into it each time you close it. We have no small children and we don't even use the beverage center. I hoped maybe that "floor" piece could be replaced but they declined, saying "it's cosmetic". When it cracks all the way open, I imagine it will not be cosmetic any longer :(
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
3
Value
2
Response from Samsung USBy SEA Care, November 17, 2025
Hi there,
Sharing your experience with your fridge is important. We'd be delighted to speak with you to provide assistance and discuss what options we can offer. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1151334030) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Sharing your experience with your fridge is important. We'd be delighted to speak with you to provide assistance and discuss what options we can offer. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1151334030) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Written by a customer while visiting Samsung US
Customer Rating
5
Many great features.
on November 22, 2025
Posted by: Bengator
from Casselberry, Florida
[This review was collected as part of a promotion.] This refrigerator is great. The features I really like are: 1. The auto-fill water picture. It fills immediately, takes about 30 seconds and it is really to go again. The freezer is extra large and items can be easily seen from the top and has easy access. The ice maker works great and you even get a scope for the ice. This is my second Samsung refrigerator and I would recommend it 100%.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely gorgeous
on December 4, 2025
Posted by: Cindy98
from Freehold New Jersey
[This review was collected as part of a promotion.] BEAUTIFUL DESIGN AND EXACTLY WHAT I WAS LOOKING FOR
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US