Customer reviews from Samsung US
Samsung - Bespoke 23 cu. ft. Counter Depth 4-Door French Door Refrigerator with AI Home - Charcoal Glass / Stainless Steel
Average customer rating
4.7
(62 Reviews)
Rating breakdown 62 reviews
5 Stars
50
4 Stars
9
3 Stars
2
2 Stars
0
1 Star
1
95%of customers recommend this product.
(
53 out of
56)
Customer Reviews for Samsung - Bespoke 23 cu. ft. Counter Depth 4-Door French Door Refrigerator with AI Home - Charcoal Glass / Stainless Steel
Customer Rating
4
Great Features
on April 16, 2026
Posted by: xCimmiCx
[This review was collected as part of a promotion.] This device has amazing storage features. Offers adequate space for a family of 6. Freezer has plenty of storage space also. No issues.
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Sharp look and features!
on April 22, 2026
Posted by: OrlandoMCO
from Orlando, Florida
[This review was collected as part of a promotion.] I love the custom color and overall the look and feel given the capacity, plus the latest in smart technology; cooling and efficiency seems competitive.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
great, but freezer issues and dents are a big let
on April 23, 2026
Posted by: Akhan
from Illinois
[This review was collected as part of a promotion.] I really wanted to love this fridge because it looks amazing and has a ton of space, but it’s been disappointing in a few key areas.
The biggest issue is the freezer. It keeps acting up and doesn’t always hold a consistent temperature. I’ve had items that should be fully frozen end up partially thawed, which is frustrating—especially for something this expensive.
Another downside is the exterior quality. While the design is beautiful, it dents way too easily. Even small bumps leave noticeable marks, which takes away from the premium look pretty quickly.
There are definitely things to like—the storage space is great, and the layout is very convenient—but for the price, I expected much better reliability and durability.
Overall, it looks like a high-end appliance, but the performance hasn’t lived up to the cost.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek, Spacious, and Smart—A Great Upgrade
on April 25, 2026
Posted by: Jisan
[This review was collected as part of a promotion.] I’ve been really impressed with this Bespoke 29 cu. ft. 4-Door French Door Refrigerator so far. The design is one of its standout features—it looks modern and customizable, and it instantly upgraded the look of my kitchen. The flat panels and clean lines give it a premium feel.
Capacity-wise, it’s excellent. There’s plenty of room for groceries, and the flexible storage layout makes it easy to organize everything from large platters to small items. The four-door design is especially convenient, helping keep things accessible without letting too much cold air out.
Cooling performance has been solid. Everything stays consistently cold, and the separate compartments help maintain freshness longer. I also appreciate how quiet it runs—you barely notice it’s there.
In terms of efficiency, it seems to do well, and I haven’t noticed any big jump in energy usage. The interface is intuitive and easy to use, though it might take a little getting used to at first.
Overall, this fridge combines style, functionality, and performance really well. It’s a great choice if you want something that looks high-end while also being practical for everyday use.
Written by a customer while visiting Samsung US
Customer Rating
5
Bespoke AI 4-Door Flex
on April 26, 2026
Posted by: Dustin
from Houston, TX
[This review was collected as part of a promotion.] Bespoke AI 4-Door Flex - this refrigerator with AI is a very cool refrigerator with all the bells and whistles. It’s energy efficient. The 29” cubic feet are very spacious. The interface is user friendly with arts and photo you can upload. Cooling system is quite,
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far so good
on April 26, 2026
Posted by: Cody
from Oklahoma
[This review was collected as part of a promotion.] So far so good. Like the space and the extra door. The water dispenser being hidden is a huge plus for the wife.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US