Customer reviews from Samsung US
Samsung - Bespoke 23 cu. ft. Counter Depth 4-Door French Door Refrigerator with AI Home - Charcoal Glass / Stainless Steel
Average customer rating
4.7
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
46
4 Stars
7
3 Stars
2
2 Stars
0
1 Star
1
96%of customers recommend this product.
(
51 out of
53)
Customer Reviews for Samsung - Bespoke 23 cu. ft. Counter Depth 4-Door French Door Refrigerator with AI Home - Charcoal Glass / Stainless Steel
Customer Rating
5
Samsung AI technology
on July 24, 2025
Posted by: Anonymous
from Powder springs
[This review was collected as part of a promotion.] So let me start off by saying how much I love Samsung products the modern design and the technology beats any brand hands-down. First the delivery was VIP experience. I didn’t have to lift a finger. My delivery went as smooth as possible setting up my refrigerator and when they left, it was ready to use. I began taking off all of the plastic protecting covering, and I was amazed at the design of my new Samsung refrigerator. The doors Are so sleep. The outside is made out of what looks like glass material. I’m loving the flex drawer. I use it for my children’s snacks and drinks. I love the built-in water dispenser and the water pitcher. I absolutely love the ability to access the water without fully opening the entire refrigerator. Getting into the AI technology of my refrigerator it lets me know when something is taken out or put in the refrigerator. I will say that this model and design is by far the best refrigerator that I’ve own.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Sleek Design
on July 25, 2025
Posted by: ebaywsslane
from Pottstown
[This review was collected as part of a promotion.] Sleek modern design and get ready for the tech. Bixby hub with screen lets you get organized. You can even view recipes. The beverage center is super convenient with a nice size water container and dual ice maker to keep things nice and chill. Lots of storage space and really like the center Flex Zone pull out drawer. It's a great place for things that I want to access quickly without opening the entire fridge. An awesome feature is the touch door- hands full, no worries, one touch and it opens. Cools efficiently. Nice adjustable shlves and generous space.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Amazing
on July 26, 2025
Posted by: deejaynicho
from Antioch
[This review was collected as part of a promotion.] IA IS AMAZING ON THIS REFRIGERATOR VERY HELPFUL, THE ICE MAKER IS THE BEST PART, 2 DIFFERENT TYPE OF ICE CUBES PERFECT FOR ESPECIAL DRINKS , THE DRAWERS ESPACE IS HUGE PERFECT FOR ALL THE VEGGIES AND FRUITS THE BLACK COLOR OF THE STAINLESS STEEL IS VERY NICE TOUCH , IM HAPPY WITH THIS REFRIGERATOR MY NEIGHBOR SAW IT HE WAS AMAZED SO THE NEXT DAY HE WENT TO BUY THE SAME EXACT MODEL , I'M VERY PLEASED WITH THE REFRIGERATOR EVERYTHING IS AMAZING GOD JOB SAMSUNG
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Good Cooling
on August 1, 2025
Posted by: twingirls1boy1
from Pottstown
[This review was collected as part of a promotion.] Nice roomy fridge, I really like the center Flex Zone drawer as it is very handy for items i want to access regularly without having to open the entire fridge. Fridge does have a one touch door whcih is very convenient when you have your hands full. Cools well and has a nice beverage center with a pitcher for water. Dual ice maker offers nugget ice as well as cubed. Oh and the Screen is easy to connect with Bixby - have recipes near by for meal time. Easy to clean. Modern, stylish design to give your kitchen a new look.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Beverage Center and Dual Ice Maker Rock!
on September 9, 2025
Posted by: EspressoShot
from Ruskin, FL
[This review was collected as part of a promotion.] We were skeptical about the performance of the refrigerator from the bad press that Samsung had from previous years but I have to say that so far I am impressed with the design. Our family absolutely loves the beverage center and the dual ice maker on the bottom. We were constantly refilling bottles and had an external ice maker that we have now retired and are happy to regain the counter space. So far after a week it is performing great, we purchased the 5 year warranty to be safe but rest assure dI will come back to this review and update if things change. As of now very happy with it and would totally reccomend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cool features
on September 16, 2025
Posted by: SayFam
[This review was collected as part of a promotion.] Had it for a week now and I absolutely love it. The only thing is the ice maker is kind of slow to making ice. Granted, I use a lot of ice. Just giving it some time and seeing if this is normal or I have to see what’s wrong with it. Pretty cool to have the features on it like the photos of your food, opening the door by touch, and the touch screen. I would’ve liked a bigger screen like the older model they have. Overall, very nice and absolutely love it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great fridge
on September 25, 2025
Posted by: Anag
from Texas
[This review was collected as part of a promotion.] The Samsung Bespoke fridge is both stylish and practical. I love the customizable panels that blend seamlessly with my kitchen, and the interior is spacious, bright, and well organized. It keeps everything fresh and runs efficiently. The only downside is that it sometimes makes odd noises, but overall it’s a beautiful, reliable fridge that stands out.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great design and features!
on September 27, 2025
Posted by: Alireza
from Austin, Texas
[This review was collected as part of a promotion.] The refrigerator exterior is beautiful and I love the AI home integration into a smaller screen however inside the refrigerator has a few noticeable scratches that I was not expecting to see on a brand new appliance.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US